Excellent service, original spare parts. Once I repaired an iPhone here, another time I was very happy with the Mac. It is more expensive than in many other similar services, but the quality is much better, worth the money. Before buying a phone or other Apple products here, it makes sense to monitor prices from other authorized dealers, you can often buy cheaper.
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раушан албаева
Level 8 Local Expert
October 14, 2024
Excellent store and service, Contacted and visited many times, polite and competent staff, comfortable sofa, treated to coffee 😀😀👍👍
I ordered it from the Kaspi Mac Book Pro store. It was written that delivery or pickup on the next day. I chose pickup. The seller confirmed the order, but for some reason not the next day, but the next day. Okay, it's not scary. A day after my call, they said that it would be another day, that they did not have the goods in fact and they were waiting for delivery and the goods would be exactly another day later. A day later, again after my call, something happened that never happened, I was sent to wait another day, since the goods had not yet arrived, but they directly assured me that it would be tomorrow before lunch. Well, the next day they called and said that the delivery was delayed, it is not known until what date, then of course I made the refusal of the goods. A terrible attitude towards a client who wants to pay a lot of money for a product. Terrible product management, why write that the product is there and it can be picked up when in fact it is not. Avoid it if your time is important to you.
I brought my son's XR for repair to replace the screen and back cover. Well, okay, the color was not the one we agreed on (we called, we warned). After the replacement, the rear camera twitches, there is garbage in the front camera. The child came to find out about the repair warranty – he was told that they had nothing to do with it and he would not prove anything. Such a thing…
A month later, the phone died – it stopped charging (I have no reason to associate it with replacing the display). But upon opening, it turned out that so much glue was poured that when disassembling the display broke – a white stripe covering the entire screen.
In short, avoid this service center.
A great store. I would like to mention Pavel, a competent specialist in his field. I conducted a full consultation, helped in choosing an iPad and a MacBook, plus all sorts of buns for them.
I took my watch, phone and headphones. The prices are slightly higher than others, but the one-year warranty is super. We replaced the watch and headphones without any problems.
It is not the first year that I have been using the services of Apples, a good service center, acceptable prices for Apple equipment, the attitude to customers at the highest level, special thanks to the Service specialist Rahat
Technically competent staff, friendly people, you come as if to your home, because you know that you will get help! Special respect to Alexey! Happy New Year to all of you! Health, happiness and goodness and success and prosperity to Apple! With respect…
Apple's favorite hardware store. I have been buying and repairing only from them for 10 years now👍
Courteous staff, warranty and service center right in the store
I love this place, it's the only place to fix equipment! The service center is the best! Immediately on the spot they say how long to wait, prices and about guarantees. I recommend this place to everyone. Pleasant service! The best employees!
One of the ugliest service centers, took a sunken iPhone there, thought it would be restored from high-quality spare parts. They diagnosed, said that the display was for replacement and put up a price tag of 200,000, at a display cost of $ 150, when they later opened the iPhone, they found that some of the bolts were lost and one of the cables was torn, as a result, thanks to the crooked diagnostics of the center, a block with a damaged cable and a permanently lost Face ID function were also replaced