Aparton
77 reviews
August 27, 2024
Planning my short vacation in Minsk in August 2024, I needed an apartment for 4 days. On the site Daily.<url> came across a two-bedroom apartment in the city center, with two small children, it is very convenient to have 2 rooms + the city center. (52-20 Nezavisimosti Ave.). According to the photo, the apartment was nice, and we made an advance payment. Upon arrival in Minsk, we went to the office of the agent of Aparton Group LLC, which is also located on ave. Independence to take the keys and pay the rest of the reservation, namely 29,000 rubles! We paid by card, were given the lock code and we went to check in.
As soon as we entered the apartment, we were unpleasantly surprised: the apartment is dark, not all the light bulbs are shining. There is a smell of dampness and mold. The apartment is dirty, shabby, the floors are sticky, all the surfaces are dirty, they haven't been cleaned there for very, very many years! From all the cleaning, they took out the trash and gave two rolls of toilet paper. The bed linen may have been washed, but the smell was specific, I don't know, maybe it was washed just in water, or in an old washing machine ...
When I went into the bathroom, I saw mold in the shower stall, a shelf was broken, there was no holder for a watering can, the water pressure was very weak... The sink is dirty, the cup holders are rusty from old age, the plumbing is also all sticky (The washing machine has also never seen cleaning, it smelled of mold(
The kitchen and appliances are also dirty and covered in grease. Anyway, it was disgusting to touch anything in this apartment(
The air conditioner worked very poorly, it is clear that it has never been serviced.
The TV in the big room was not working.
The apogee was the flies flying in the rooms (((
After seeing all this horror, they decided to move out of the apartment, but since they did not find a new apartment so quickly, they had to spend one night in this one.
We wrote to the office of Aparton that we were leaving in the morning, and we ask for a refund for the remaining three days! And then the most interesting thing began. A lot of unsubscriptions and unnecessary correspondence, they asked me to write some kind of statement, they did not answer the calls, they did not give their Director's contacts! We corresponded with them for 2 days, we wanted to go to the office to sort it out, but firstly, we had 2 young children with us, and secondly, we came to Minsk from afar for only 3 days, and I wanted to walk around the city and see the sights, and not waste time dealing with the office. We warned them that we would not ignore this situation, but there was no reaction, apparently, we don't care about the customers, most importantly, they appropriated the money for themselves and are happy)) The calculation is that the client is a foreigner, will take a walk and go to his country. It is good that nowadays many issues can be solved remotely.
The result of our trip is as follows: -29,000 rubles on the card, spoiled mood... I want to warn all tourists: do not book an apartment through the agency "Aparton Group" LLC. They have a website, and they also rent housing through <url>.
See original · Русский
2
November 24, 2024
We planned a two-day trip to the capital with a reference point for housing near. The Palace of the Republic. I found a good option on Independence Avenue, 18. The apartment corresponds to the photo on the website. Registration and check-in was done remotely, after payment they sent the lock code and password from wifi. The apartment was clean, towels, bed linen, gels and shampoos, dishes, iron, hair dryer, in short, everything you need for a comfortable stay. Coffee, tea and sugar are carefully delivered in the kitchen. There is an air conditioner, the apartment has been warmed up to the desired temperature. Thanks to the hosts, everything is fine!
See original · Русский
July 20, 2024
I was looking for an apartment on the eve of my arrival in Minsk. Aparton, the only agency that responded to our request. The apartment was found on 12B Makayenka Street, this is a new residential complex Chelyuskintsev Park. This apartment option suited us, its remoteness from the center did not bother us, because we were with a car. The agency has an excellent contactless way to transfer keys, especially those who arrive late. The apartment has everything you need for living. Therefore, I definitely recommend this agency.
See original · Русский
December 24, 2024
A convenient and thoughtful rental service. The photos of the apartment corresponded to reality. I like to use this booking option in Poland. It's great that we have such an option. Booked, paid, got the door codes, checked in, that's it.
See original · Русский
December 23, 2024
The apartment is in moderate condition -- not perfectly new, but not terribly old either. For the guests of the capital, it is an excellent location, quiet. The service is working great!
See original · Русский
August 24, 2023
There were 55 residents of Independence. The location is excellent. From the metro station 3 minutes on foot. The windows to the courtyard are quiet. The second floor is also considered a plus. You can also find a place to park. Now the cons. The apartment requires at least cosmetic repairs. The interior is tired. General cleaning is also required - there is dust everywhere, the curtains have not been washed for a long time, the windows are dirty. Dishes are kept to a minimum. There are no non-cleaning, non-washing wipes. There's nothing to wipe the table with. It's just some kind of stinginess. That is, you came to rest and immediately go to the store to buy: shampoo, shower gel, dishwashers, disinfectants, sponges and rags, toilet paper. All this costs a total of a penny compared to the daily rent of an apartment. That's why it looks strange. In principle, large investments are not required to change the situation. To put things in order and provide a minimum set of necessary equipment and consumables.PS Changed the rating to 5. I stayed at this address again. Most of the comments have been corrected. Of course, no one did the repairs, but the general order was put in place as best they could and cleaning detergents were delivered. The reaction is pleasant. Another request is to remove this black daub in the bedroom. A person should wake up in a good mood, and here is a black "picture" in front of his eyes. Brrr. If she covers a spot on the wall, hire a third-grader from the art school to write at least "bathing the red horse" on top. It will be inexpensive.
See original · Русский
4
1
August 21, 2024
Booked on the official page. When joyous came to get the keys, the sweet girl at the reception said that the booking had failed.. (although I received two confirmations by mail) They say, I should have called in addition to booking, although I did not do this before in other systems - hotels, tickets, etc. There is no place anymore, I suspect that the "more promising client" was resold... To put it mildly, an ugly act, especially when it is already very difficult to find something else at this moment! And do not pretend that "technology is to blame"!
See original · Русский
1
June 16, 2023
The address of residence is Minsk, gorod val 9. Location - the city center, opposite the Ministry of Internal Affairs, near a small park, many different cafes, many shopping centers. Grocery stores are further away. For the location of the tower 4. The apartment is old, 3rd floor, there is no elevator, the steps are high. The Windows overlook the road, the audibility is terrible. Repairs are three-fold, the floors creak. The disadvantages are obvious - the faucet in the kitchen is dripping, the bathroom door in the shower is leaking, there is no ironing board, there is no clothes dryer, there is nothing to hang a towel in the bathroom. The cleaning was done well, everything was clean, additional linen was brought promptly. In general, the apartment is on 4, I recommend it. They also communicated with me promptly
See original · Русский
2
2
September 9, 2024
We quickly found an apartment in the center of Minsk.
What's in the photo, what's in real life - everything is fine
All questions were answered quickly in the telegram.
All amenities, all inclusive👍🏻
Only one thing) - they forgot to wash off someone's vomit in the toilet, but otherwise everything is great!
See original · Русский
June 16, 2023
We lived at the address Gorodskoy val 9. Excellent location - in the city center. The apartment has 2 rooms, newly renovated. The apartment is clean and cozy, everything you need is there: towels, dishes, gel and shampoo, iron. The ironing board is missing. The balcony should also be improved. The balcony overlooks the Godskoy Val. It would be great to sit on the balcony in the evening, but it is not equipped for this. The price is average. Not the highest and not the lowest
See original · Русский
1
September 29, 2024
Definitely NOT RECOMMENDED
The photo on the site does not correspond to what is real.
Very dirty, old bed linen is not clearly ironed/not ironed, furniture (sofas, beds, chairs, tables) the old one.
We rented an apartment on Oboynaya Street, after talking with the service after the night, I moved to another newer one on Independence, only the fact that the apartment is bright has changed.
See original · Русский
1
July 4, 2024
I do not advise booking accommodation through this company, according to the photo, excellent accommodation is in fact dangerous to health, mold in the bathroom and washing machine and an air conditioner that does not work. Check-in takes place through the office or by prepayment, there is no option to see the accommodation first, as I understand it. If you paid, in their opinion, living in a bathroom with mold, not working air conditioning and noise outside the window is OK, and if you decide from the road that you can somehow still exist there for 3 days (after all, coming on vacation it seems like an apartment just for sleeping (you also want to wash yourself, but not to spoil your vacation at all - decide to stay, and at night you will not be able to sleep because the apartment is stuffy due to the fact that the air conditioner does not work, and opening the window with access to a noisy avenue will also not give you the opportunity to sleep) and you write to them humanly that for all these reasons staying there is not what you planned and ask for money for the last two days, you will be asked to write an application for a refund. The answer to your statement will be "they say they stayed overnight, but the rest of the reasons don't matter, so there will be no return." If you want a normal vacation, then definitely not with this company, the rest will be spoiled and they will not refund your money for really objective reasons, apparently taking advantage of the fact that for the sake of 10 thousand hardly anyone will write applications or in general visitors from another country will not steam with this. Photos from the apartment in which, according to this company, you can live are attached, and the profile photos were taken immediately after the renovation. And also in a reply letter, the director of the company wrote that they say the condition of the apartment is the unfriendly tenants who rent it ... yeah, mold is the tenants' fault ...🤦♂️
See original · Русский
2
1
October 27, 2024
Still, I wanted to get non-sticky tables, a normal kettle and cutlery, cups for this money, which was paid for. At least this. If you move in with a male company, then it's not bad. If you're with children, you'll have to run around with rags first.
See original · Русский
August 8, 2024
We booked an online 1-room apartment on Myasnikov 34, paid by link, everything is in order! Check-in is contactless! The apartment is as in the photo, everything you need is available!
See original · Русский
March 14, 2024
Every time we come to Minsk, we use the services of Aparton. Apartments for every taste and budget. You can choose a convenient location. It is easy to book, pay. Everything is very convenient!
See original · Русский
1
August 22, 2023
Excellent accommodation located on 11 Luchenka Street. It takes 10-15 minutes to walk to the metro. A very nice new neighborhood. We lived on the 24th floor with a beautiful view. The apartment is very clean and tidy; the renovation is fresh. I had a pleasant experience. Thanks
See original · Русский
October 7, 2024
The apartment corresponds to the photo, the floors are clean, there was dust in the bathroom, hair and hood clogged with dust, cleaning works for two. The apartment is comfortable, rented at Nikola Tesla 26
See original · Русский
May 11, 2024
My stay in these apartments turned out to be a complete disappointment. We booked a room a month and a half before our planned arrival in March, and even chose a specific apartment at an address that is convenient for us. However, two days before our arrival, when it was almost impossible to find other options due to the May holidays, we were notified that our apartment was unavailable due to repairs, and a replacement was offered. In the photos, the new apartment looked attractive, but when we stopped by, it turned out that it was just a barn!
The price for this "barn" (52 Nezavisimosti Avenue) remained the same as for the apartment we initially chose. They say we have agreed with you. What choice did I have when the trip was already planned and there were no other options?
Everything in the apartment was falling off, it was dirty, and we couldn't even touch anything.
I tried to contact the administration three times, but they never answered my calls. Later it turned out that this was their standard tactic (judging by previous reviews, but I did not pay attention to it) - to attract a client with promises of high-quality housing, and then offer something completely different.
I can't recommend this service to anyone. Be careful and don't let yourself be fooled in this way!!! Do not book an apartment on the website aparton.com and you will not be disappointed with the accommodation
See original · Русский
3
June 23, 2024
We rented an apartment 2 times, and the last time an apartment at the address apartment on independence 55.
The location is good, but the apartment is all cracked. There is a company in the yard with uncles, so if you wanted to sleep, then do not sleep. The apartment needs high-quality cleaning, especially the bathtub (mold on the tile) It's terrible.
See original · Русский
December 18, 2024
They keep silent about the conditions, inflate the price when you are already checking in, they say that you can pay at the terminal, and then they sharply demand cash. They count 100 Belarusian rubles more, adding up the amount))
See original · Русский
October 5, 2023
I rented an apartment on Independence 72.
The apartment was clean, there was a set of towels and dishes, within walking distance from cafes and shops. The staff always answered all questions promptly, they were very polite and they did not refuse to help me (and I fooled them for about a week).
See original · Русский
July 11, 2024
Please put normal curtains in your apartments, people want to sleep normally, do not wake up at 5 a.m. from the fact that the sun is blinding their eyes and then do not sleep!
See original · Русский
June 21, 2024
Great company. I'm glad I found it. The service is at the highest level, all the problems that have arisen in the apartment are being solved. It's not the first time I've used this company.
See original · Русский
1
April 14, 2024
I have been unsuccessfully trying to find an adequate dialogue with this office for 2 years. They constantly rent the neighboring apartment to someone who is unclear. Of course, money doesn't smell, and it doesn't matter who you become, or minors, or girls of easy virtue. In a personal conversation, they promise that they will not make noise from the guests after 22:00, but in fact you wake up at 2-3-6 in the morning and go to a showdown, because of karaoke or other applause. In general, 1 star is purely for interest only in money. We will continue the fight.
See original · Русский
2
December 24, 2023
I DO NOT RECOMMEND THIS COMPANY, they changed the apartment in a day, like in the one that we wanted, as always, something broke, they offered an apartment for 200 rubles at Leningradskaya 1a . VERY cold , we slept in clothes, blankets and old linen , old towels , the apartment is not clean, the windows are kapets , in short, Grandma's apartment is full of trash . As I understand it, changing apartments in a day is a feature of this company, be careful.
See original · Русский
3
July 31, 2023
Apartment on Engels Street, 28
I will write in order: the photos on the sites correspond to reality remotely.
The only advantage is the location in the city center. The apartment is located on the ground floor, the Windows overlook the barrier to the courtyard and Parking. There is a subway line under the house, and the house is old - every train causes a strong vibration - it's hard to be indoors.
Upon arrival, he is greeted by an unpleasant smell. They noted dirty, shabby, peeling wallpaper in places, creaking laminate and tiles, broken and outgoing door frames and baseboards, lack of corners on them. There are a lot of cobwebs in the corners of high ceilings.
There is mold in large quantities in the bathroom and the smell of sewage. A lot of furniture is damaged - drawer flaps are coming off, the cover on the coffee table is raised. The big sofa smells so bad that it's hard to sit on it.
The mattress pad in the bedroom has seen better days and turned yellow from nostalgia.
I do not recommend even for an overnight stay, it is unpleasant to be in such an apartment, I do not want to spend the night at all. The price is highly inflated when booking through an intermediary.
See original · Русский
3
May 22, 2023
I lived in a studio apartment at 53 Independence Avenue.
I booked it in advance, and a few days before arrival I clarified if everything was in order. They always communicated with me politely and promptly.
I made the payment at the company's office, in cash, but we agreed on it when booking, and I had no problems with it. In theory, it would be cool to check in contactless, and for an employee of the company to come for payment, so that you could not go to the office first. It would be fashionable
The apartment is on the fourth floor without an elevator (gymnastics is good for health, and it was not inconvenient for me, but if you fundamentally need an elevator, keep in mind), the lock is electronic, I really liked this system, I did not have to worry about the key.
The apartment is clean, fully corresponds to the description on the website. There is a washing machine, dryer, microwave, hair dryer.
Both windows overlook the avenue, so it could be noisy with the windows open. The double-glazed windows are good, with the windows closed it is very quiet.
The linen is clean, the bed is comfortable.
The wifi was slow, unfortunately.
Also, I would like to have a greater variety of kitchen utensils and utensils.
From what is available - a small saucepan without a lid, a frying pan with a broken non-stick coating, a plastic cutting board, a large knife, but it was very blunt, a ladle, a skimmer. From the dishes - sets for two people. There are no cups, mugs, glasses. I think that it is necessary to supplement it so that you can cook a meal comfortably. However, there are many inexpensive catering establishments in the area.
Location - 5 points.
Thanks!
See original · Русский
July 8, 2023
We rented an apartment on independence 88. After reading bad reviews, (that the apartments are not the ones in the photo at all, or they can provide a completely different apartment, not the one that was paid for) we asked to make the payment after the inspection of the apartment. They came to meet us and we gave the money to the employee who came. The apartment is clean, as well as linen and towels. There are all necessary utensils, dishwashing detergent. The only negative for our family is 2 chairs! There were four of us, it was not convenient to have breakfast, we had to use the sofa or bring a table from another room and move it to the sofa.. And there are no hangers at all!! Then they brought us only two.. But there is an iron and this was a big plus for us)
We contacted you for all questions on WhatsApp
They answered everything quickly and promptly. Apart from the chairs and hangers, everything is fine!!! Thank you, we will contact your company again)
See original · Русский
August 9, 2023
We contacted the agency and regretted it. We contacted the staff by phone in advance. We were offered three apartments to choose from, and we chose them by sending links with photos. We arrived at the office, paid, received the code and went to the address 52 Nezavisimosti Ave. And what was our surprise when we realized that this option was not even offered to us. It's understandable, after seeing the photo, you don't want to stop by. There is dust in the apartment, dirty cutlery, there is no toilet paper holder, the shower holder is broken, the water in the shower goes badly, there is no hot water in the kitchen, the TV does not work- the wire is constantly coming off. When we asked why we were moved into the wrong apartment without warning, we were told that the one we chose was urgently closed for repairs after previous tenants forgot to notify us. Rather, by deliberately deceiving. You pay for a pig in a poke, also at the internal dollar exchange rate, which is not warned about. As a result, we refused the second day in this apartment, and the money was returned to us.
See original · Русский
4
July 11, 2023
I booked an apartment in this agency, because the location came up, Makayenka street. It's not like that((. All information must be extracted from managers. It turned out that there was no remote settlement (then they offered it for 10 dollars). I needed a late check-out. Like 5 dollars an hour, but when paying, they took not 15 rubles, but 20! They forgot about it at all, they wanted to evict at 11!!!, And not at 12, as they say. I had a night check-in. Fortunately, there is a representative who went to pay, and got the keys, And... called the cleaner! There was a dirty brown-stained rag in the washing machine, and there was no toilet paper. The cleaner, however, was sent quickly. To my question: "what is there from the dishes?"They replied that everything was necessary. A working kettle is not included in the "necessary". In the morning I had to boil water for coffee in a saucepan. You know how much time has been spent on this! Plates for the calculation, not a single extra one. Garbage bag 1 for two days. There is not even a rag to wipe off the table. Towel 1 for everything: hands, feet, face. At the same time, it is unwashed, and the musty smell was killed by the air conditioner. The mattress pad on the bed is covered in brown and yellow spots. The cleanliness of the bed linen is questionable, because it is in a small brown flower (dirt can not be seen). There is only tulle on the windows, and opposite there is construction, light in the eyes. In general, I do not advise contacting this agency
See original · Русский
July 25, 2023
Independence 88 - the best devices, new renovation, beautiful view from the balcony, near the park and metro. Everything is perfect, we highly recommend it
See original · Русский
February 2, 2023
One star per location. And there is little order in the apartment.
A very unpleasant impression remained. The girl herself suggested choosing an apartment when booking, we discussed the location for a long time, we wanted to be as close to the center as possible, we arrived (we need to come to the office first for registration and payment) - it is busy. No apologies, just a statement of fact (well, yes, I was wrong), in general, the interaction with the staff was not very pleasant. Considering that these were the first people I met in Minsk, that was the impression I got... And then, I accidentally noticed that the address is not the same — on the outskirts, instead of the center. We moved into another one at the address gorodskoy Val 9 - there is a terrible stench, the shower works terribly, everything flows out of the cabin, the switch is broken, the faucet works together with the watering can, cockroaches in the bathroom. On the last day before departure, the water was turned off in the morning completely, all of it. The neighbors have been smashing the walls since 10 a.m., and obviously for months, hardly anyone knew about it. They offered to move to an apartment on the edge of the city or to another larger one, but for an additional fee.. I read the reviews on Google, decided not to take any chances.
The description says: free tea, coffee — as if this is some kind of super advantage. In fact, neither a kettle nor a coffee pot was found, although tea and brewed coffee yes, they stand beautifully in jars in the kitchen. The apartment itself is not bad, but there is no cleanliness, the floor is dirty, the bed linen is very hard, the surroundings are also specific.. red light, interior items, as if there was a webcam studio (let me remind you that I chose another apartment altogether, and it turned out to be occupied).. I will not contact this company anymore.
I regret that I did not read the reviews earlier, look for something else!
See original · Русский
7
May 21, 2023
We stayed at Yakub Kolas 8.
Of the advantages: quick check-in at the office, everything was explained. Electronic lock - no need to carry keys with you. Closed parking in the yard. The apartment is clean.
Of the cons: mattresses are wildly hard, the Internet is 2-3 Mbit - put at least 20 Mbit for comfortable use. If you add disposable slippers, it will be great.
Overall, positive impressions.
Thanks to the girls in the office!
See original · Русский
June 19, 2023
We rented an apartment on the street.Independence 52, VERY UNHAPPY! I DO NOT ADVISE, we went into the apartment, we did not even go into the apartment, such dirt, we had to wash the floors. There is dirt and dust everywhere, we were very upset, but where to go, the money was already paid, they take not small money, and the service is terrible, a shame! It was normal in the photo, but in fact it wasn't. The fifth floor, although it is not written anywhere, this is my omission, I forgot to ask. And yet, my son did not tell me this there, so as not to upset me anymore, but said when we arrived home, when he went into the bathroom, it was
Horror, some things were not washed away, well, this is no longer included in any framework! There is no light in the hallway, the furniture in the kitchen is in terrible condition, it hasn't been washed, I don't know how many years, the light barely shines in the kitchen, two chairs, I had to take turns eating, well, really don't invest a little so that people leave happy! Repairs are very necessary, everything is dead and old, pillows are the same name, blankets for children, it was hot, creaky floors and beds that hurt the whole body. There was a nasty smell in the apartment, I had to ventilate for a long time and use my deodorants as fresheners. The biggest disadvantage was the housing,;
See original · Русский
5
August 11, 2023
***!
It all started the day before check-in.
A representative of the company informed me that the booked apartments were allegedly "put up for renovation after the previous tenant" and in return I was offered another option, no worse than this, and only for me, for the same price. Since at that moment I was sightseeing in Brest, so as not to spoil my leisure time by looking for new housing, I agreed.
Then I was informed that in order to pay for the apartment, I would have to drive up to the office, which, for a moment, is generally located in a different place than the apartment. Or you can pay online (thank God, we withdrew cash! Otherwise, we would never have gotten rid of this unfortunate company in our lives).
On the day of check-in, while we were driving from Brest to Minsk, a representative of the company wrote to me again that there was trouble with the new apartment too! There are problems with the wiring, but other options have been selected for me. No longer in the center, the repair is worse, but for the same price (thanks, the offer is super!). When I read these messages, we had already arrived at the office of this office. We decided to go in and solve this issue there.
A female employee informed me that all the apartments that were offered in return have already been rented, but there is an option in the new area, near the MKAD. FOR THE SAME PRICE!
Seriously?
By the way, we are traveling with a child who is just over a year old. I think that was the calculation, that we would agree to anything, just so as not to literally end up on the street. After all, all these "random" incidents happened surprisingly right before the day of booking or day to day.
I STRONGLY ADVISE YOU NOT to contact this sharashkin office!
I especially do not recommend paying online. Otherwise, pay in advance for a new apartment in the center, and go to the "grandmother's" apartment on the outskirts.
As a result, I rented an apartment for the same price, but 2.5 times more in the very center on Komsomolskaya Street. I did not contact this company. After reading the reviews in more detail, I understand that their scheme is standard
See original · Русский
6
May 13, 2023
We lived in apartments on Gikalo 8. Initially, others were booked, but they turned out to be unavailable for some reason. The agency wrote to us in advance, but we missed the email ourselves and therefore agreed on a new placement already on the way to Minsk via whatsapp. We were promptly sent options with photos of the apartments. The payment was made via an online link and received instructions on how to check in. No keys, everything is on combination locks, convenient.
The apartment is fully consistent with the photos. Modern and harmonious interior. All communications are working properly, the Internet is fast. Dishes in sufficient quantity. The only thing I would like to add in the kitchen is paper towels. And so everything is clean, the apartment itself is also clean.
The location is excellent - despite the proximity of the central streets, the apartment is very quiet. There is a grocery store nearby. The beer restaurant Gvozd is even closer ;)
See original · Русский
July 14, 2023
Good and responsive service, cozy apartments, many location options.
I liked everything, I advise you!)
See original · Русский
1
May 23, 2023
Booked a couple of days before check-in. Independence 88 , fresh house ,renovation in the apartment, everything is as in the photo. Check-in without visiting the office, payment by link. Matches the description. I took off the star for the smell of cigarettes, very strong.... Fortunately, it was warm and the open windows partially solved this moment. I understand that you can't keep track of everyone, but during cleaning there are a lot of tools to neutralize odors.
See original · Русский
May 8, 2023
Booking a pig in a poke. You book one apartment, in fact they move into another because something broke in the reserved one, but they allegedly offer a higher class. The other apartment is not at all in the center and is 2 times smaller in area! One room with no windows at all, only the bed fit in and that's it!
We checked in, the Wi-Fi did not work, which we informed the administrator, we were promised that the Internet would be paid for and everything would work, as a result, we received the Internet only in the evening, after many calls to the administrator.
The apotheosis was the unwashed bed linen, which stank of men's SWEAT!!!!!! We called the receptionist to have our bed linen changed. They didn't pick up the phone after 22.00!!!!
I don't recommend it for any money! Unfortunately, the impression of the city and the people is also formed from such situations! Disgusting!
See original · Русский
4
November 16, 2023
Lived on Makayenko 12d, great apartment, clean, cozy. Contactless check-in, respond quickly
See original · Русский
September 20, 2023
I liked everything. But there is a disadvantage of the location - the windows overlook a noisy street and due to the lack of air conditioning, the windows have to be kept open.
See original · Русский
May 15, 2023
They will very quickly find you a suitable apartment for a day, for a month at an adequate price, please contact us! Thank you very much for your promptness, I recommend it!
See original · Русский
January 23, 2023
THE DESCRIPTIONS DO NOT MATCH !!!
YOU WILL FIND OUT EVERYTHING ONLY AFTER PAYMENT.
The most and first of all disgusting apartment, or rather the service, but there is :
1. There is no information in the apartment via Wi-Fi!.
2. None of the channels on TV are working, they are not configured
3. Very dirty floor
4. The absence of the promised "contactless check-in" - I had to go to the other end of the city to get the key. Considering the cost of the KV, I also have to go somewhere to get the key. Why? And I found out about it only after the payment! In a good way, you can request a refund and not check in. And as a customer, I shouldn't care if electronic locks are installed there or not. If certain conditions of settlement are discussed, then there must be or set a different price!
5. The apartment is very smoky! For non-smokers, it will be disgusting. The apartment even provided an ashtray (it stood near the loggia). Again, considering that the check-in conditions indicate a ban on smoking for guests!
Of the Minsk Mir apartments, the apartment on Luchenka 11 turned out to be the most terrible.
See original · Русский
4
June 23, 2022
When booking, I focused on the address of the location, a comfortable sleeping place, and the obligatory amenities in the bathroom, that is, the minimum that should be provided for this money. As a result, after repeated payment!!! I was told that they could not receive money from the site where their advertising is located, I received,, apartments ,, at another address, to which I still had to take a taxi. Instead of a 2-bedroom bed, I got a sofa without a headboard and without a mattress, with 4 mats that were cut, forming pits where you could fall through if by some miracle you fell asleep on it, because all night you had to pick up rags in pillowcases called pillows from the floor, which, due to the lack of a headboard, periodically turned out to be on the floor.In addition to this, there was no way to open the hot water tap in the bathroom due to broken plumbing!!! All of the above gives me the right to assume that this is not an apartment, a daily rented apartment in an ordinary five-storey building, and the cost absolutely does not correspond to what was offered in return. I looked at the website very carefully and did not find any photos of this apartment or anything similar.After my appeal to the agency, on the second day, a plumber arrived and repaired the hot water tap, which broke down again the next day, which I informed the agency employee about, thereby during my entire stay in the apartment I was not able to use hot water.I had to solve hygiene issues in other ways, having unforeseen material costs. And also, when asked by an employee of the apartment release time, I said that I would exercise my right to vacate the apartment before 12:00, but in the morning I had the Internet turned off - why???
See original
11
May 28, 2023
One of the advantages is the location, convenient electric lock, it was clean (City shaft street).
Of the minuses, it is impossible to drink coffee) it is better to remove it altogether / it did not work out / it is not very convenient to go to the reception first.
See original · Русский
May 8, 2023
In the second half of April, I booked an apartment here for a day. I was satisfied with the cost, everything was processed quickly. The apartments are decently equipped, everything is clean. I have no comments at all
See original · Русский
June 28, 2023
The distribution is excellent. Engels, 28. Responsive and friendly managers. But. The price and quality do not match. The apartment and furniture require cosmetic repairs. There was a smell of sewage in the bathroom, and I had to turn on the fan all the time. Shower cabin : the sealant is moldy from below, the tray is tilted, so the water does not completely go away, the drain must be cleaned. The cabinet door under the washbasin does not close. And in general, the shower cabin is installed high, it is inconvenient to go out. The bar counter in the room is also set high, it is inconvenient to eat. The shutters on all windows are defective or torn off. The windows are barred (hello to the firefighters). The entrance is from the second floor, and the Windows overlook the ground floor. The hoods of cars are 60 cm long. from the windowsill. The cooking utensils are old, with a cracked Teflon coating. The refrigerator also requires preventive maintenance. In the freezer, the fur coat is 80% volume, the shelf is rewound with transparent tape. The overall result of Minsk is a wonderful experience, the apartment is satisfactory.
See original · Русский
1
November 6, 2022
I do not recommend it!!! When booking, I chose an apartment based on photos. Agreed. A couple of days before arrival, the apartment was unavailable. We offered 2 replacement options. Well, OK, I chose it. We stopped by, paid for, and arrived. The 5th floor has no elevator, the entrance is smelly. The apartment is shabby. There are three of us, there are 2 chairs in the kitchen. Please bring another chair, any one. In response, we will clarify, no one calls back, does not write, I clarify myself, there are no chairs in response. The agency doesn't care about its clients who have already paid. Do not use the services of companies that do not care about the guests!!! A company that represents its city and its country to other residents in this format!
See original
10
1
August 20, 2022
Well, what?! I will add another negative review to this already disgusting list - it's bad to say, it's not enough to say! A day before check-in, we received a message: "Hello! You have booked an apartment with us from August 13th to 15th at Independence 74. Unfortunately, we have to close them for repairs, as previous guests left them in poor condition. For your dates, we can offer an option at Independence 53, where there is a double bed and a sofa." Instead of the 2 rooms that we had previously booked, we offered one-room apartments. After that, they stopped contacting us. They answered the phone once, said they would call back, and then they did not pick up the phone. Then they offered to write to the chat, because the robot answers the calls and disappeared... The proposed option for settlement has also not been confirmed. And 2 days later, a cancellation notification arrived by e-mail.
See original
6
July 7, 2022
In general , it 's not bad , but it 's there when you make it ..It's tedious for a long time..and check - in in two days , but the cleaning was still going on at 16.00 .. the apartment itself is clean..well - groomed ... One star for the check-in conditions . When you are there , they solve a number of problems that do not concern you at all .. Also, when booking, it was stipulated that the amount of the cost of the apartment is saved at the time of booking, when it turned out that it was not..I had to insist ..we went to a meeting , you can only see by the fact that we ourselves delayed check-in for two hours .
See original
7