Very good. Near the train station, shops, a pier for steamboats. Very clean and cozy, friendly hotel staff. It's expensive, but the trip is worth it. I rested in Lucerne four times.Great.
The city itself is a fairy tale and the hotel is very good, for that money you will not get something better in Lucerne. At the reception you will be given a Luzernpass, which is a free ride in zone 10 (almost the entire city). All the most interesting things are within walking distance, a fairy tale and a miracle! Be sure to visit Burgenschtock and the Dying Lion, the train museum is a separate adventure.