I regularly use this service for a variety of purposes. During the year of interaction, both positive and negative impressions have accumulated.
"+"
+A lot of promotions, moneyback on a Visa card, inexpensive fares , lots of cars around the city, prompt and adequate technical support. For example, we ran into a problem: the car lost connection in the Columns. An employee arrived from Minsk within an hour and solved the problem.
"-"
-Now about the disadvantages. The main disadvantage is the condition and completeness of the cars. It's clear that many carsharing users don't feel sorry for their rented cars either. But still, a car is not skates/skis for rent. This is a high-risk vehicle, on the condition of which the life and health of people depend. There are constant surprises here. Cars are systematically missing a spare tire, an emergency sign, a fire extinguisher, and a first-aid kit (there was a precedent for a first-aid kit in which all medications were expired for 2-3 years). It is quite a common phenomenon - steering wheel backlash, poorly opening trunk, bad batteries, lack of washing liquid for windows, partially serviceable lighting fixtures, transmission problems. If we compare with other carsharing services (Hello, Multimotors), then Anytime has the worst t/s condition. Please ask Anytime employees to take a closer look at these issues, conduct an audit of the t/s, and equip them with everything necessary.
Keep the service at zero, outright rudeness on your phone. I rented a car with 21%topline, drove 3 km, completed the lease, and almost half an hour later they called me and said I had to refuel the car, otherwise the fine was 80p. I returned, the nearest gas station was closed due to technical reasons. for reasons.While I was driving, I distorted another gas station and charged 20p for rent. When asked why I should pay for refueling your car, they didn't give me a clear answer. Meanwhile, while I was driving to gas stations, my two minor children were at home alone, so I had to leave them at my own risk and risk, so that Anytime would not give me a fine. In general, an unpleasant situation, there is still a residue.I no longer use this carsharing service. Hello, great carsharing, never a problem.
I mainly use hello and multimotors, as the anytime app is less convenient.
I had to take anytime. I completed the lease, the audio confirmation is something like "the lease is completed, it remains to take a picture of the car." I took pictures of the car 2 times, nothing happened. I closed the app and left, as I had previously clicked the end lease button (before the photo). I come back and see that my lease has been completed, because I took 2 photos, not 4 photos, to complete the lease. About 40 rubles were written off . In general, it is not an intuitive application.