Private Alanya Anatolian Hospital
98 reviews
April 20
Şirin Çinaroglu wonder woman
1
August 5, 2024
G-ja Sirin molodec ona mne ochen pomogla super professional pozdravlyayu
1
April 16
I remember with emotion how I accidentally got into this hospital! Thanks to a friend! A beautiful, modern hospital, with ramps and numerous entrances! Everything is beautiful in the building! The flag of the state is hanging! At the reception , they thought we wouldn 't be able to explain ourselves , but then a young girl with Turkish looks spoke excellent Russian. Her friend had her documents checked out and was escorted to the right doctor's office! We were waiting in the hallway! There were moms and kids sitting there, and adults! The doctor escorted his patients to the exit doors of the building, explained something to them on the way, it was nice to look from the outside! He received my friend well too)
I don't know what kind of examinations are being conducted there, but they're taking blood for sure! I think there are a lot of surveys being conducted in such a large building!
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December 25, 2024
I would like to express my sincere and huge gratitude to the staff of the Lara Anatolia Hospital clinic for their attentive attitude and high professionalism.
While on vacation, my husband, Sergey S., had a STROKE. Despair and fear are the emotions that possessed me at the beginning. But from the first minutes of my stay at the clinic, I had hope, and then confidence that everything should be fine.
In the evening (all the doctors were already resting at home at that time), the doctor was called from home. We were very lucky because Dr. Digdem SAYIN was involved in my husband's treatment. She not only took a very professional approach to treatment, achieved steady positive dynamics in recovery, but also with her positive attitude instilled confidence in her husband that recovery would be a must. It helped him a lot!
After being discharged and returning to Belarus, the treatment was continued at our Republican Center for Neurology and Neurosurgery, and the specialists of this center highly appreciated the work of their Turkish colleagues.
I would also like to note the very attentive attitude of all the medical staff, especially the girls from our department.
It is also very important for patients and their relatives that there are specialists who speak Russian, German, and English around the clock in the hospital. This greatly facilitates the solution of organizational issues. And there were a lot of them! Not only was I allowed to stay in the same room with my husband all the time, I was provided with three meals a day, but the issue of transportation to the airport by clinic transport was also resolved. And I would like to express my special thanks to Dilara Ilyasoğlu in this regard. She promptly responded to all my requests and provided the necessary assistance.
THANK YOU SO MUCH TO EVERYONE! And Happy New Year! May he be kind, happy, and successful! And good health to all!
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1
April 16
Mom was admitted to the hospital with acute back pain. She was promptly and professionally examined and placed in the ward. Honey. The staff is very responsive and knowledgeable. We were surrounded by care and attention. Dr. Ahmet Turan Dagli did a miracle- he put his mother on her feet. He is an excellent, highly professional surgeon. Special thanks to the coordinator of m for work with foreign patients - Aumap Duran Rusbayeva and Alpaslan Guvenir. This high-tech operation was fully covered by insurance.
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February 26
It has long been known that medical and insurance businesses go hand in hand and throw each other mercilessly for any reason, but here doctors have made a breakthrough discovery - both insurers and patients can be milked, and the latter can and should be brought to a state of panic attacks and a desire to sign any documents for any amount in their corridors.
A specific situation, omitting minor details, is when a person is given an ECG and told that "there's just a problem with the heart, we'll treat it." The result of the cardiogram itself is not sent to the Russian Federation for approval, because it is clearly visible there that everything is OK with health. They are trying to coordinate expensive procedures + a hospital with the insurance company, while figuratively smearing the patient's nose with green paint and bandaging his finger. When the insurance company logically refuses most of the requested treatment points, the clinic offers the client to pay on the spot, suggesting that "you will return home with our checks and everything will be returned to you, do not even hesitate." The patient himself is in a state of shock from the diagnoses of local doctors, the announced amounts for treatment (how do you like a vitamin dropper for $ 800?) and catches a panic attack.
This story ended well in the end - we managed to quickly contact familiar doctors and insurers who resolved the issue, to the sincere indignation and gnashing of teeth of the administration and medical staff. And how many people without acquaintances in the industry get paid in similar situations?
The communication process would probably also be worth mentioning, but outright rudeness was only on the part of one employee, and even that was quickly stopped by a counter.
Nowhere in any country in the world where we applied for adult insurance policies has there been such a thing, it's just a shock. Everyone wants to make money, but the fundamental moral and ethical principles of medicine have been overthrown.
Summarizing my report, I would like to note that in no way do I want to question the qualifications of the clinic staff directly. But the inhuman attitude with which they carry out plans to earn banknotes would be condemned not only by Hippocrates, but also by Victor Frankenstein.
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2
June 1
According to the established custom, cooperation with the Turkish side is quite adequate. The hospital's branches treat their citizens and our tourists. When compared with Mother Russia, they work not worse, but often better. There are no unsolvable problems in sending a (nearly) stable patient home on a regular flight accompanied by a medical team from the Russian Federation. Citizens, don't squander your money on health insurance. A normal amount of coverage solves a lot of problems that simply won't arise in this case.
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November 18, 2024
I want to express my gratitude to the doctors and all the medical staff!
Mom got a severe head injury on vacation, the doctors did everything to make mom feel better and was able to reschedule the flight home!
In the patient's room, you can stay with an accompanying person who is also fed, there is a shower, a toilet, a refrigerator, a sofa and a TV
During the day, the escort can go about his business! There is Internet, a cafe at the hospital👍
There are Russian-speaking girls at the reception who will always help and tell you!
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January 29
It's a good hospital. I came here with an infection when I was on vacation. An interpreter was invited, a separate room was allocated, and all the medicines were pumped. Everything is fine. Thanks to the Turkish medical staff.
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1
May 21
We applied here for insurance during the tour. They are trying to impose as many procedures as possible and hospitalize them in order to charge more from insurance. But they provided assistance, fed the escort, and placed him in a single room with a view of the sea. There is a Russian-speaking staff.
It is important that when taking out insurance, take full coverage, not a deductible :)
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April 23
I thank Anatolia hospital for their attentive attitude and courteous staff. We applied for medical insurance and received everything we needed. Aslan accompanied the entire reception. Be healthy!
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1
September 29, 2024
I am grateful to this hospital for the prompt and professional help to my baby! The rooms are clean and comfortable, the medical staff is polite. They try to provide an interpreter if you can't explain yourself. At the reception, almost all the girls speak Russian.
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2
November 7, 2024
It is better not to go to this hospital, if the insurance company sends you to it, ask for another medical institution. They waited in the waiting room with acute pain for more than 3 hours. There is basically no understanding,,an emergency condition,,
They will drive you from office to office and measure your blood pressure at maximum, there will be no instrumental diagnostics until the morning. That's what they told me, we don't know what's wrong with you, the doctor won't be here until morning. But you need to be monitored in the ward. In fact, they put you on a drip until the morning and you lie writhing in pain and wait for this morning and the doctor. The junior medical staff ignores the gloves, calmly pokes at the phone with his fingers, and then without treating his hands, climbs into your vein and yes, to get into this vein, it's a whole quest, I had huge bruises that I still treat at home, because there is a huge hematoma on one hand and the seal never goes away.
In the morning, the doctor came (at 10 o'clock), said that tests were needed (well, they didn't take it earlier!!, because I've been there for more than 12 hours), an ultrasound and then he will tell me what's wrong with me. In general, in the end, in the afternoon, after an ultrasound, I was kicked out. That's all ,,treatment,, Blood test,ultrasound and an IV with electrolytes and paracetamol.
I returned to the hotel in the same condition as I got to the hospital and as a result, I was treated for another 2 days, went on ivs to a medical center nearby, because I couldn't eat at all from the pain.
When calculating at the reception, they tried to impose on us the payment of analyzes, which is completely unnecessary in my case, be careful when paying bills, they are masters there for all sorts of unnecessary and expensive things.
Be healthy, but if you get sick, avoid this hospital!
They are stalling, they do not treat, they do not know what asepsis and antiseptics are. The only thing I would like to note as a plus is that the ward is clean. But that's probably all.
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1
April 15
The medical service works with quality and professionalism but because it is a private hospital they want to get more money. I tell you about my personal experience. My wife was hospitalized for medical insurance and they tried to stop us as long as possible to earn more money. We had to make a fuss so that they did what the doctor indicated they had to do before discharging us because 4 hours had passed and the assistance staff were not doing their job they just said that they did not know -(after claiming that I wanted to leave the hospital because I understood that they wanted to take more money I determined to leave without putting the cast on my wife. They told me I had to wait until the next day. They only work for money, not for health. In conclusion a very bad and unpleasant experience. I was my wife's escort and they didn't give me any food for 24 hours and then they wanted to charge money. Horrible experience.
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December 26, 2024
It's a good hospital. I had an operation here on vacation. The administration, the doctors, the speed of service - everything is at an excellent level!
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November 14, 2024
They got here with food poisoning, put on an IV. I felt better in the morning and was discharged. However, there was one moment when I was discharged: they said that I spent the night with my wife in the ward for another $ 50, and for this they would take me back to the hotel by car. The offer looked reasonable, I entered into negotiations (well, like they won't take off anything else for the transfer). Here the wife got flustered, we won't give her anything, why didn't we warn her yesterday... In general, they left, sat at a table outside for 5 minutes, and when they returned they asked - the offer is still valid. We have already been sent here... ☺
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January 15
The cons are that the doctors and nurses are completely unsanitary, without gloves or clothes, you will never understand that this is a doctor, but in fact they know their job, they saved my Child, even though they don't know their job there like in Russia, they actually saved the child
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October 14, 2024
According to the insurance, I got to this hospital during my vacation, they provided assistance and prescribed further treatment, medicines were available, a Russian-speaking doctor conducted the reception, Russian-speaking staff also works at the registry. After a 4-hour stay, a full lunch was provided. The hospital is clean and comfortable. The insurance provided a free shuttle service from the hotel to the hospital. There is a pharmacy nearby.
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April 16
Sirin Cinaroglu helped to arrange the documents for hospitalization promptly. I helped with the translation from Turkish when communicating with the doctor. Thank her very much!
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1
October 18, 2024
1. Modern building. It's clean inside. The rooms are comfortable
2. The staff is polite and qualified. The registrars speak several languages
3. Doctors are professionals in their field
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October 26, 2024
A good hospital treated the child after prolonged diarrhea and vomiting. They immediately took all the tests, determined the cause , prescribed treatment and the next morning they were discharged with home appointments. Both the baby and the mother were well fed. The room has a bath, toilet,TV, a bed for the ballroom and a sofa for the attendant. The Russian-speaking girls at the reception are very attentive and have a good attitude towards patients
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August 27, 2024
We were vacationing in Turkey with a family, a child in the hotel hit his head and received a lacerated head cut, first aid was provided on the spot at the hotel and an ambulance was called for insurance, we were taken to this hospital, since there was insurance, all manipulations turned out to be free for us (paid for by insurance), a CT scan of the head was done, the wound was stitched with a stapler, treated and they let me go to the hotel, there are Russian-speaking staff, there were no problems with understanding. They also made recommendations for treatment.
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August 8, 2024
A disgusting "medical" institution (if you can call it that). The goal is the same - pumping money out of insurance companies and tourists. You won't get any help there, from the word at all. The insanely long wait, unqualified specialists, the boorish attitude of the translators at the reception. An elementary thermometer was impossible to interrogate. They prescribe a bunch of tests that need to be coordinated with the insurance company. We got to this place with a child, sat in the hallway without any help for an hour, until we raised the "hi". The doctor examined the child without a bathrobe, gloves, without treating his hands, listened with a phonendascope in a supine position and only from the front. The impressions are the most disgusting, try not to get into this institution.
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5
1
October 29, 2024
Not the best place to get an ambulance. 4 hours waiting for an IV for a hypertensive crisis, they gave tablets under the tongue and waited 4 hours for the pressure to drop. The staff is not willing to come, if you contact them, they answer that they do not understand Russian. The movements began after the scandals began, the person is ill, the pressure is growing, there is no help. The vacation was ruined, I had to interrupt it and return home to Russia, because they could not help, and waiting for a stroke is not the best prospect...
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2
July 21, 2024
Awful. I can't think of another word. I got to this miracle hospital with poisoning, I arrived feeling terrible. The reception didn't even pay attention to me, especially the woman who speaks Russian is unpleasant. I'm standing there thinking about how I could cope with nausea, and she didn't even pay attention to me, she doesn't care - she's sitting talking about her own. I waited for an appointment for more than an hour, coped with nausea. No one cares about you, they are rude, rude, they just don't pay attention to you. They'd be better off if you just didn't come there.
In short, I do not recommend this institution
When the IV was put on, the hands were pierced 4 times because they could not get into the vein, unqualified staff
I wanted to cry while I was there.
If you really want an AMBULANCE, then contact a more caring clinic. This place is not about a friendly attitude
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4
2
October 22, 2024
Good time of the day.I had a rest in Alanya in mid-October.The high blood pressure was raised, and the truth came quickly according to the insurance.But then the adventures began , they were assigned to some kind of ward .they took blood for alcohol .Then I lay there for 3 hours, no one came up.I've already started swearing that I feel bad, I have blood pressure.They gave me some kind of pill , but it didn 't help . I filled out the papers for a long time .filled it out.They told me to wait again.when it got really worse for me, I started swearing and eventually put on an IV, which helped a little.that's all.You have to ask for everything with a scandal.It's a disgusting hospital.nobody needs it .But if you offer money, then please, I do not recommend this policy to anyone
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1
September 29, 2024
It so happened that at the end of my vacation, I had Quincke's edema, in a matter of minutes my face, hands, genitals swelled, my larynx swelled, it became difficult to breathe, a cough appeared, plus very severe urticaria all over my body. We saw that Anatoly's hospital is the closest to us, which is also suitable for insurance. We arrived there by taxi, explained the situation, and listened to us... Nothing. I sat in the hallway for two hours. Periodically, an employee who worked with us passed by, offered to go with him, went somewhere, said sit here, and nothing happened. It would be fine if they were loaded, it could still be understood, although a person with Quincke's edema should be helped immediately. But the staff just walked around with mugs, chatted, laughed, went out for a smoke. Then it started to rain and everyone poured out into the street to admire the rain. As the same employee explained, they had not had rain for 8 months, how could they miss such an opportunity! I started to tremble so much that my teeth were clanking, the itching was unbearable, it was hard to breathe - and no one cared. To our questions, how long to wait, is it possible to put at least an injection as soon as possible - no reaction, sit down, wait. As a result, they gave me an adrenaline shot and asked if I wanted to stay in the hospital. I refused at first, but then decided it was better to observe. As a result, this employee simply disappeared in an unknown direction, we waited for him for another hour. It was one o'clock in the morning, we were tired and cold from the air conditioner, so we spat and went to the hotel. I asked for a prescription for medicines, by the way, they didn't give it to me, saying that I had to donate blood first, but it would be on Monday (I applied on Saturday). The next day, in the evening, there was a relapse (there was no treatment as such), we went back to this hospital and again according to the rolled-out scenario - sit here, sit there. This time there was no reaction for three hours. One employee, whom we literally caught by the sleeve, seemed to get into the idea that I should at least be examined, approached our employee, but he did not agree. In general, they were stalling for time so that we would just leave them. To be honest, I am shocked by such blatant unprofessionalism, such an inhumane attitude towards patients. What if I had died in their hospital? It seems that they don't care what happens to the person who turned to them for help. And who did not receive this help. We looked at where else we could go, it turned out to be a hospital in Mahmutlar. We contacted the insurance company, waited for the transfer and went there. They were already waiting for us there, they filled out the documents in advance, so they immediately examined me, put me on a drip, then wrote out a prescription with drugs, explained in detail how to take it. Here is a huge thank you to them, these are real doctors, professionals, and just wonderful people! And I do not recommend Anatoly's hospital from the word at all, to bend twice two with them.
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1
October 26, 2024
An excellent hospital, there is a Russian-speaking staff, they are examined promptly, even better than in Moscow, I broke three ribs, an MRI was done within 30 minutes, a surgeon took over.Service and decision-making are on top.
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August 7, 2024
Having applied there, I got into a not very pleasant situation with translators.
I was given an interpreter, Irina, who rudely tried to close her mouth to every outrage just to be listened to
Going up to the doctor in turn, the nurse called her 3 times so that she would come up , so she did not come up
I started to get indignant, the man helped. I really don't know his name, unfortunately, thank him very much.
I also want to say a big thank you to Ekaterina the translator
She accompanied me everywhere , helped me and was humane . Which is not a little important for a person on the other side.
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1
April 8
Beautiful hospital outside, I walked past from the vegetable market. I haven't been inside this private hospital, and it's better not to get sick at all))
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April 16
Thank you for the help of the translator Sirin Cinarogly in communicating with the cardiologist. We did a cardiogram, an ultrasound, too, and I recommend an appointment.
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November 16, 2024
It was inserted. But it hurt... It hurts a lot. Doctors are specialists, but if you are drunk or drinking, you do not need to go there. The insurance will not accept and the amount will be about 550 euros. I bet the hospital is super. But when I was waiting for a blood alcohol test, my other half was worried because they were still drinking.....
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July 22, 2024
Everything is high quality. The service is super, but our insurance companies very often refuse. Therefore, when you go to the clinic, first study on the Internet how to apply for an insurance case
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December 14, 2024
Got into rotovirus by insurance. They took tests, prescribed treatment, and even put the child in the ward for two days. Medicine at the highest level
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October 13, 2024
In August 2024, we visited this institution, fortunately everything went well, the child's shin was sewn up, there are Russian-speaking staff, quickly, insurance covers the treatment
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September 28, 2024
The medicine here is at the highest level, I got here with rotovirus in the evening, the Turks quickly dug me up until the morning, in the morning I felt as if I was not ill, no weakness at all! Well done guys!!!
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1
March 24
The child got a head cut by the pool. The car came to the hotel for us quickly, they took tests, conducted examinations, and stitched us up. They were kept in the hospital for several hours under observation. All the doctors, nurses, and translators we dealt with were very friendly and helpful. The insurance company paid for everything. Thank you for your help.
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April 24
It's a very expensive hospital. If you do not have insurance or a residence permit, then an appointment with a doctor (any one) costs $ 215
.
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September 27, 2024
We have been given a package program for treatment at your hospital.I was told that I received an incredible discount on the amount I paid.I went for 7 sessions and was told that it was over( hypnosis) Because the process was progressing well, I directed my friends, but when I directed them, I realized that they priced the same method differently.Whoever I sent was given a more reasonable price than me.It is unacceptable for such a corporate hospital to give different prices to each patient.I was contacted because I complained.The person who reached out defended himself by saying that if your treatment had ended in 17 sessions, we would have received this price, but it ended early.But I still don't have a finished treatment.I'm complaining.If the excess money received is not returned to me, I will continue to make my complaint to all the necessary places.
See original · Türkçe
September 1, 2024
It's very scary
In this hospital, I was first treated for a hypertensive crisis, and then left in intensive care for a day. The nurse in the intensive care unit had a wife from Ukraine, he promised to kill me at night. I barely got away at night, sick
We will not go to Turkey anymore, thank you
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2
1
August 22, 2023
My daughter and I were taken to the hospital on 08/21/2013 with rotovirus. Care, ward, etc. everything is very good, BUT!!! After discharge, I was asked to pay for a service that was not included in the insurance - staying with a child over 12 years old. I paid without question, but they don't give me a check! The translator, who is engaged in the registration of documents for Russian-speaking people, said that he would issue them as soon as he was ready. As a result, while I was standing behind the check at the reception, I missed the transfer to the hotel. I'm waiting for the receipt for 2 hours, the answer to any questions is one - sit down, I'll do it. Skipping your transfer is an additional 2 hours in the waiting room corridor. It may be paid.
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2
December 8, 2024
Sirin Cinaroglu thank you, I explained everything clearly and accurately and thank you from the bottom of my heart
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1
October 25, 2024
Sirin Cinaroglu. She is a very friendly and kind girl, speaks Russian well. Supports in difficult times. Thank her very much.
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1
September 25, 2023
I thank the doctors and medical staff of the hospital in Side for their help! I broke my arm on the wet tile floor in the hotel. The ambulance brought me to the hospital. First aid was provided. It took a long time to coordinate everything with the insurance company. The girls courageously negotiated with them and helped to achieve the operation. Then there was an operation. After the operation, everyone also tried very hard to help. Thanks to the doctors and nurses! I wish the hospital to improve its facilities and equipment so that it would be easier to help people. I bow low to everyone and thank you very much! Moscow confirmed that everything was done well. A little bit one edge of the bone turned out to be the wrong point, but in general it is not criminal.
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1
October 1, 2023
Got caught with rotovirus in a child.immediately suggest hospitalization .one Russian-speaking girl... Disgusting attitude at the reception... They register for 4 hours.. Because they served a drunk with a cut for cash for three hours they hung around next to him. And two small children were lying with pains at the registration. They spit on the insured.
The doctor walks around smiling at this time.
When you start asking why it takes so long to switch to shouting and insults... Then the administrator and the guard begin to ram... Then the child's phone is playing loudly ( and everything was fine for two hours) ... Something else is wrong... Disgusting attitude...
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5
1
August 9, 2022
They were admitted to the hospital for insurance with a child with rotavirus. Responsive caring staff, a Russian-speaking employee accompanies you to go to the doctor at the first examination, excellent nutrition, a quick doctor's examination and instant appointment of treatment, very comfortable, clean and pretty rooms. In the single children's ward there is a comfortable sofa for an adult, there are Turkish channels with cartoons and one Russian channel (TNT) on TV, a nurse often comes to check, regular cleaning. You can see the mountains from the window.
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1
April 28
Şirin Cinaroğlu thank you for the quality service
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1
April 28
Friendly Russian-speaking staff, decent doctors
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October 1, 2024
Beds with a limiter, fire food, we were lying with a child, smashed our heads in the hotel pool, we also courted conscientiously
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1
June 13, 2023
It was something scary for me. I was vacationing at the senza resort hotel. Climbing the stairs, I stumbled, broke my arm. For some reason, the receptionist called an ambulance himself, knowing that we all have insurance. Upon arrival, they did not approach me for a long time. There was a Russian-speaking lady. After explaining to me that they will put a cast on now, and in the morning the operation, I had a question: can we do an X-ray first? They took an X- ray, announced the amount of 😡😭 - $ 650 for the cast , and $ 3,500 for the morning operation , which I refused . It was paid that there was alcohol. There wasn't that much of it. With their promiles, I should have died 33 times. All this is done on PURPOSE! MONEY! Upon arrival home, I was told that you were just tied with a stick, in comparison. And they broke their arm anew, because unprofessional help was provided. And why did I pay such a lot of money?
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