Nice hotel, courteous staff, always friendly and ready to help.
Positive:
- cleaning service every day
- everything you need in the room (water, tea (delicious), coffee, hairdryer)
- fruit as a greeting
- relatively clean
- varied and quite tasty food. Compared to other hotels on the island, it is very good
- towels are changed on request
- large, nice pool
- there are chipmunks, monitor lizards, and geckos on the territory of the hotel
Comments
- we haven't changed the bed linen in a week
- it's not customary to give change, so what you give away will go away as a tip
- you can't swim in the ocean, there are big waves.
- there is an unpleasant smell from the bay, but only if you walk there, in general it does not bother
There was also an incident with us. Breakfast/dinner meals do not include drinks. They register orders very strangely. So before we left, they tried to assign someone else's order, but we signed a piece of paper that the order was not ours and left. Other guests probably got the wrong number when ordering.
This is a great hotel!
We had a rest from January 4-13.
In my opinion, one of the best in Sri Lanka. The service, the cleanliness of the rooms, the territory - everything is fine. When the photos correspond to reality.
Spacious rooms with bathroom and dressing room, cleaning service 2 times a day, good Swedish line, seafood, crabs, shrimps. Italian is not bad, but keep in mind that everywhere, if you order something, they add % for service and tax to each bill, and this is exactly the theme of the hotel, and as a result, the bill from 10,000 local rupees turns into 15
Kanishka is just a top manager and our love! Solves all issues instantly and easily, he has a good Russian language, so you can safely explain what you need. I can't even list what he did for us: he solved some little things, and other requests, we were delighted and even missed him when he went on vacation for a week.
The hotel is highly recommended. This is something that will help you not spoil the impression of your vacation when you leave the hotel.
A magnificent 5-star hotel in a picturesque part of Sri Lanka. Very comfortable and tastefully furnished rooms with ocean views, and in recent days we have visited a luxury villa. The buffet meals are quite varied and very tasty. The staff is helpful and friendly. Best recommendations!!!