A decent hotel with good service and a good location.
All the advantages of the hotel have already been painted. I want to write about the disadvantages
- for all the cleanliness in the hotel, I got poisoned there on the second day of my stay.I have not eaten anywhere else, so there is no doubt that the infection is in the hotel, there is no need to doubt. Moreover, when communicating with other guests, I realized that I am not the only one.
Now about the group transfer.
The website says that the luggage is transported and accompanied by a guide all the way.Now, that's not true.Be prepared for the fact that you will carry all your things exclusively by yourself!
If it weren't for the poisoning, then I could safely recommend the hotel.Maybe the others were luckier than me.
We had a rest at the end of October 2023 with the children. Very homely hotel, warm pool)) the breakfasts are very tasty, the staff is polite, they try to help in everything. The sea is across the street, the beach is clean)) we were satisfied with the rest, I advise you.
It is a wonderful hotel for Abkhazia, the breakfasts are good, clean. The heated pool is cleaned and cleaned in the morning. Near the beach, there is a coffee shop nearby where there are very tasty cakes).
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М
Мария
Level 6 Local Expert
October 16, 2024
A nice hotel with a swimming pool and a balcony, the room is cozy, always clean, which makes staying here pleasant.
The friendly, lovely staff brought a birthday present from the hotel to the room.
The buffet food is delicious and clean everywhere.
I want to come back and advise my loved ones.
We had a vacation with you last year. We really liked it. Thank you so much for the service, the staff is very attentive, delicious breakfasts with champagne. Good location of the hotel near the sea. Thank you very much. We will come again
We had a rest in August 2024. My first and last time in Abkhazia. They are being poisoned in the dining room. And I'm not saying this for the sake of a red word, but absolutely seriously. A family of four people came down with rotovirus due to eating on the buffet, and they got better only when they stopped eating on the buffet! If you have a sense of self-preservation, DO NOT COME AND EAT HERE!
Excellent hotel, spacious rooms with everything you need, friendly and sociable staff. Clean, cozy, warm (we rested in February, the temperature outside was +5 - +8 ). The territory of the hotel is closed, there are Parking places nearby. Heated swimming pool, spa treatments. There is also a room for children. Buffet breakfast, very tasty coffee)
Within walking distance of the sea, a beautiful promenade.
Thank you very much to the staff of Amran, they created a great first impression and gave the mood for the whole holiday) We will definitely come again)
We rested with my sister from 13.11.23.-18.11.23, junior suite, exit to 2 balconies, corner room, sea and mountain views, the room has everything you need: 2 bathrobes, slippers, kettle, appliances, refrigerator, safe, hairdryer. The room is clean, fresh, daily cleaning, the staff is friendly, friendly, breakfast (tea, coffee, juices, champagne, porridge of 2 types, omelette, vegetables, fruits, cheese, sausage, everything is delicious, the dining room is quite free. The pool is a feature of the hotel, the water is clean, warm, we swam every day. The hotel is near the sea, there are many shops nearby, in November there are working canteens, cafes, a pharmacy nearby. There is a list of excursions at the reception, which can be ordered upon arrival. The hotel has a sauna, cosmetologist's office, massage room. We managed to use the sauna, we need to make an appointment in advance. There is a transfer order. We were comfortably brought from Adler and also comfortably delivered back. I really, really liked everything. Thanks to the Amran Hotel Club, we will recommend you to all friends and acquaintances, a great place for a quiet and comfortable stay in wonderful Abkhazia.
We had a rest from January 16 to January 25, 2024.
A wonderful hotel.
Beautiful heated swimming pool. Nice spa area. Not a bad breakfast. Attentive staff. Taxis and excursions can be ordered at the reception.
I would also return in winter. Gagra is quiet and warm!
Good afternoon! We stayed at the Amran hotel with a family of three for 10 days . We lived in a junior suite.I liked everything very much, on all points! The only thing is, this is an extra place for a child, a folding bed . We even asked for a triple mattress , but that didn 't help either , the baby was radiating . Please fix it! We want to come again, thank you!
A very nice hotel. Excellent rooms and service. It is clean and often cleaned. Beautiful interior in the room, a balcony with views mainly of the mountains, a little view of the sea. There is a safe in the room. The staff is friendly, friendly, they help to solve all the issues. Very tasty food, a large selection of breakfasts. Excellent heated swimming pool. Large bed, comfortable mattress. It's just a pity that there are no dinners, a view from the sea and not the first coastline. The sea is close, but across the street. And we were also a little disappointed by the size of the TV and its location. It turned out to be small, and it does not hang directly in front of the bed, but in the corner of the room, so it is not very convenient to look at. And the lamps are reflected in it. You can only watch by turning off the lights everywhere.
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Назар Акимов
Level 23 Local Expert
September 19, 2024
Amran is a real find for a perfect vacation! My family were just delighted with everything that this hotel offered. A great buffet, a heated swimming pool, children's animation and a game room — we don't need anything else for happiness. And the beach is only three minutes away! We are already planning to return here next year.
I love it! I love you with all my heart! Nice rooms. Excellent service, very tasty breakfasts. Near the sea, there is a place to walk. Thanks for the hospitality, I plan to stay there again in February.
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Людмила Д
Level 7 Local Expert
November 16, 2024
A wonderful little SPA hotel. The staff is very friendly. The hotel has a warm year-round swimming pool. Standard rooms with a balcony. Daily room cleaning. A couple of steps to the sea. It is located in staraya Gagra. This is the fifth time I've been to this hotel. I like to get massages here. I'll try to come back here again.
Great hotel!
Prudent polite staff-for the first time when we checked in, we were shown a room
Cleanliness, order, delicious breakfasts (porridge, sliced vegetables, desserts, champagne), wonderful treatments in the spa complex (one was a gift)
A very cozy courtyard and access to the pool, convenient access from the hotel to the sea from the alley across the street and a small square with a fountain.
Honestly, this is a decent hotel in all respects! And the staff is attentive and helpful. The rooms and grounds are clean. The cuisine is wonderful: champagne for breakfast, white and red wine in the evening! The only thing is that the pool would be good from early in the morning, it would work before breakfast! The sea is visible from the window! Everything is within walking distance!
I recommend it to everyone, it's not the first time we've had a rest! Photo - view of the sea and mountains from the window! Alas, the photo does not convey the singing of birds in the morning!
We were in April, we really liked the hotel, the territory is small but well maintained,there is a small pool,delicious breakfasts,everything is clean,friendly staff. We will be happy to return!
It's not the first time we've had a rest. We come back again and again. Cleanliness, comfort, spacious rooms, heated outdoor pool. There are sauna and spa services (free of charge, were in March 2024)
The hotel's feature is champagne for breakfast included in the buffet.
The food is varied and delicious.
It is located close to the sea.
My husband, son and I had a family vacation)
Unfortunately, we were there for only 5 days, in early July.
We were greeted kindly.
The rooms were always kept in order, clean and tidy. The bed is fresh, the pillows are comfortable, the towels were changed as needed🙏🏻
The food is always fresh.
I would like to thank Diana separately, this is a cosmetologist.
Excellent service, cozy atmosphere and stylish interior! I am incredibly grateful to Diana for all the procedures! A gorgeous specialist, a master of his craft, a tactful and pleasant doctor, I adore and love with all my heart and soul!
Thank you, Amran!
A great little hotel. Everything is clean and tidy. We had a room on a lovely patio with a warm pool (we were in February). The sea is a 2-minute walk away. The breakfasts are varied and delicious. I highly recommend it.
Well, an absolutely ordinary hotel, it's definitely not worth your money. It is better to rent a house for this money.
The food is the same. Pasta was served for dinner, you will see them for breakfast, the range of food is very small and very monotonous, on the third day we stopped eating there altogether.
But in general it is clean and cozy.
We were in March. On recommendation. We are very satisfied, we will only return here. Reasonable price, delicious breakfasts, buffet. The staff is friendly. There is a transfer, a taxi will be called. Thanks for the rest.
Not a bad hotel in the center of Gagra, with its own pool, the kitchen is really poor, but delicious, convenient location, there are many good cafes nearby, two steps to the central city beach, there are shops and pharmacies nearby. The staff is on the fourth floor, they seem to want to help you, and they are friendly, but somehow not very sincere...Cleaning is also not very good. But, lately the PRICES are!!!! We are on par with Sochi hotels of a higher class, where there is real restaurant food.. And there
are some prices on the site, when booking, completely different ones come out, they didn't have this before, in general, they got stuck.
The hotel is located in a private building, there is a killer smell in the rooms and from the air conditioner, this is not a club hotel, but a guest house of not very good quality. There is no territory, and the pool is made of polyethylene. We have learned how to take pictures in this hotel, but we do not provide 4-star service. There is not enough food for breakfast, and when something is taken out, a queue is built. In general, the rest was ruined, Instead of the booked week, we left after 2 days. Of course, no one returns the money.
I liked the hotel: clean, cozy, guest-oriented. Breakfasts are included, which was very helpful out of season. A separate respect for baking and hot sauce. A warm pool is a great way to spend time at the end of January in the evening, when there is nowhere to go and there is a chance to get into the zone of a rolling power outage.
The only drawback, when booking, they indicated a 2-bed bed, upon arrival there were 2 separate ones. But these are small things.
For Abkhazia, a 5+ hotel. We will advise all our friends!
Great hotel! Cozy, clean, quiet. Close to the sea. Delicious buffet (champagne in the morning, red/white wine to choose from in the evening). A heated swimming pool! Rooms are cleaned daily. Bed linen is changed every 3 days. Beach towels are provided.
Nice hotel. Suitable for family vacations. There is a nice outdoor pool. Spa area and sauna. The breakfast buffet is delicious, but quite modest. The staff at the reception will provide guidance on all issues.
A couple of tips: in order to travel cheaper by taxi, download the A-taxi aggregator. In terms of nutrition, the best price-quality option is Cafe Boat.
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Мирон Казаков
Level 5 Local Expert
October 6, 2024
In the summer, we chose Amran as our vacation destination, and this decision was fully justified. The hotel made a very pleasant impression on us. The rooms were clean and cozy, and the staff was always ready to help and answer any questions. We were pleasantly surprised by the variety and quality of the dishes offered at the hotel. The heated pool has become our favorite place to relax in the evening. We recommend it!
I liked everything very much, the service is excellent, the staff is friendly, the food is normal, the pool is clean, heated, cleaning every day, the rooms are standard.
A wonderful hotel to relax in! I spent 3 days with my friends in January 2024. It was very pleasant to communicate with the manager when booking. We answered all the questions quickly, clearly, and clearly. I liked everything at the hotel. The rooms are clean, cozy, linen, towels are clean, breakfasts, swimming pool, sea nearby. Well, I liked everything! Thanks! We will definitely come again!
Nice hotel, close to the sea, everything is clean, the breakfasts are delicious, the staff is friendly, the pool is open, large with warm water, spa, I liked everything, I recommend
Very cozy, pleasant interior, polite staff, a pleasant surprise in the form of champagne and fruits was expected in the room))) delicious breakfasts (freshly brewed coffee, fresh fruits, cereals, delicate omelette and delicious pancakes) the hotel has a large and warm outdoor pool. There are a lot of cafes near the hotel (I especially note the cafe "game of taste") and shops, ATMs are within walking distance, the sea is just a couple of steps away
We stayed at the hotel from April 7-14. We booked a junior suite. The administration took into account all our wishes for the convenience of the room, which we immediately liked. The hotel is cozy, clean and comfortable. Cleaning is done daily, towels are changed every 3 days. Bathrobes and slippers were provided. Nice clean heated pool. Breakfast is included (buffet) very convenient and delicious, there is always something to choose from) champagne is also served every morning at breakfast. The staff is polite and attentive. We will be happy to return and recommend it to everyone.
Great staff,wonderful location of the hotel,near the sea and mountains,the presence of a warm pool,clean and tidy dining room,good food,without any nasty things,I want to mention the jams and sauces that the cook prepares there,there are services in the hotel that you do not need to go anywhere.The rooms are clean, the room stock is being updated, good mattresses, everything is fine, cozy balconies.There is a parking lot under the hotel, there is a parking lot 30 meters from the hotel, guarded on the territory of the city administration,a delicious cafe right next to the hotel, in general, I don't even remember the fourth or sixth time we return to this hotel,Thank you for the opportunity to have a quality rest in your hotel for sane money!!!We will definitely come back again!!!
In general, it is good, clean, and cozy.
The only thing I didn't like was the paid sauna, which doesn't even have a relaxation area after the steam room. They closed the door for us, because there were other procedures (fish, barrel) and after leaving the steam room, we had to sit on the steps of the pool (instead of a sofa).
The pool was cold.
Good luck to everyone! Yesterday I just returned from Abkhazia, rested at the Amran hotel, was there for the second time. The hotel is small, but very decent. Convenient location, the sea is across the street. The breakfasts are excellent, there is something to eat, drink, even champagne, I really did not enjoy this drink in the morning, but the guests enjoyed tasting it) A warm pool, illuminated in the evening, this is a masterpiece! Also with an orange tree, beauty! Cleanliness is 5+, they are constantly doing something there, all the time rubbing, washing, cleaning. The girls at the reception are respected, very friendly, smiling and polite, all questions have answers. And of course, special thanks to Lorena from the SPA, a professional in her field, and she does everything with love and a kind soul. God, what massages, I call her a sorceress, without flattery. But that's how it is! I will definitely come back, as long as there are places. Peace, kindness and prosperity to your hotel, from the bottom of my heart, my dear!
We had a rest from 17 to 21.01.23. the hotel is super! The staff is attentive and hospitable. The rooms are clean and comfortable. The breakfasts are delicious and varied... The territory and the pool are very clean and cozy. The location is great: the beach is across the street, everything is within walking distance. It was nice to receive a present from the hotel administration (my husband's anniversary was celebrated). I want to go back there. If Abkhazia is Gagra, then the Arman Hotel. Thank you for a wonderful stay. Prosperity to you.
Everything is fine, the service is excellent, the staff is responsive, polite. You can't find fault with cleanliness, they wash every day, they change the linen, there was always enough food, you won't leave hungry, I really like it here, I've been resting here for 2 times
We rested from 11/19/2023 to 11/24/2023 a cozy hotel, polite staff, delicious breakfasts, clean rooms, cleaning every day.the rest was wonderful, near the alley of eucalyptus trees and the sea.
The hotel is located 2 steps from the beach. The staff is good-natured and friendly, the cuisine is excellent, everything is always fresh and delicious.The cleanliness of the hotel is like in an operating room! I recommend it!
Great hotel, everything has hot and cold water. We had a rest at the end of December, it was comfortable in the room. There is a private pool, the water is heated, so you can swim at any time of the year. Breakfast is served buffet style. The choice of dishes is not very large, but everything was to my taste, I really liked it.
Great hotel. Everything is thought out to the smallest detail. The perfect location, the staff fulfilled all our requests, cleanliness, very comfortable bed and bedding, warm clean pool, it was nice to receive compliments from the hotel for the new year. Champagne every morning. I liked the spa services: we did massages, went to the sauna and cedar barrel.
I travel a lot. And there is something to compare it with.
The hotel is really great. I definitely recommend it!!!
A very pleasant small hotel with friendly staff. The breakfast buffet is a little modest, but very good with a selection of dishes (omelette, pancakes, porridges, etc.) and drinks. A big plus is the heated pool, it's great to swim in winter! The standard room is not very large, but cozy, with a balcony, unfortunately, there were few basic hygiene products in the room, but it's not so scary. The sea is very close, the colonnade is about an hour's walk away. There are good restaurants/cafes nearby.
A small but comfortable hotel. Friendly staff, very clean, there is a swimming pool, spa and children's room. The buffet menu is not very extensive, but it is updated daily. WiFi works not only in the hotel, but also on the beach. Towels and linen are changed on the third day. I liked the hotel very much, but the rest was spoiled by rotovirus, which my daughter caught on the second day. This is a common thing for Abkhazia, so stock up on medicines. Pharmacies are open until 22.00.
Unfortunately, Abkhazia lives as if the war ended yesterday and there are very few hotels of the Amran level. The city of Gagra is beautiful with remnants of former Soviet luxury. There are practically no new investments.
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ЗВ
Level 13 Local Expert
January 26, 2024
We stayed 2 nights in this hotel.
Among the advantages: an outdoor heated pool, fairly clean rooms, good food, friendly staff, excellent location (2 minutes walk to the sea).
Of the cons: when we stopped by, there was someone's hair in the shower (there is a question of cleaning); a very small selection of food for breakfast; strong audibility in the room (so for some reason it was only us, and friends are quiet. Apparently, as luck would have it🤷♀️); there is a smell in the room (not smoking, just a little mustiness).
I also want to note that a train passes nearby (not often), but it is still very noisy.
The room prices are adequate.
In principle, I'm happy) but I still think that the hotel deserves a solid 4. But not 5))
I was in Gagra for the first time. The place of residence turned out to be the Amran Hotel. There is a heated swimming pool on site. The rooms are comfortable and cozy. The rooms are cleaned every day. The staff is very polite.
The accommodation includes a buffet breakfast. Everything was delicious!
The hotel is located a hundred meters from the sea.
If you are in Gagra, be sure to stay at this hotel. You will like it!