Probably the best hotel I've ever been to. Right very close to the 5 star hotel. The staff is very helpful and always tries to solve any problem immediately. There is a special Russian girl to whom you can contact with any problem regarding accommodation, everything will be fixed immediately. The hotel is old, it is slowly being renovated, but you can get into the room without repair, everything will be fine and clean, the only furniture is old, not modern, but made of solid wood in the colonial style. But there's something to it, too. We had a two-room suite with a bathroom and a kitchen. The cleaning is excellent, the boy cleaned every day, changed towels and linen. They left him money or a chocolate bar, and he twirled incredible things out of towels. The food at the hotel is simply excellent, for every taste. The products are fresh and of high quality. There were always several types of meat (not soy), fish, and seafood (small crabs, shrimps, mussels) was often served. There is a children's and diet menu. Lots of pastries and cakes. There was always enough room in the dining room, there were no queues for food. With the exception of the morning scrambled eggs, which are fried in front of you on an individual order, and also because there are a lot of Italians in the hotel, there was a queue for spaghetti, as if Italy had run out of pasta. The territory of the hotel is large, very well maintained and green. There are many pools throughout the territory, so there are no problems with sun beds. The water in the pools is clean but cold for me, so I preferred the sea. And the sea in the Charm is awesome. The hotel has a beautiful reef, a short pier, and a long beach. There are always free sun beds. There is a bar and a canteen on the beach, where you can have breakfast and lunch. The animation at the hotel is sluggish, especially the Russian team, the Italians worked more interesting. There are several shops and a pharmacy outside the hotel, a small market nearby, and if you walk for 30 minutes, you can walk to the "old town". The only serious disadvantage of the hotel is Wi-Fi, it is impossible to order it in the room, it is only in the main building (often unstable) and completely dead by the sea by the pool. And so in general, in terms of price and quality, an excellent hotel. I definitely recommend it.

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Лина M

Level 6 Local Expert

It's a wonderful place. A huge territory. Excellent food. Friendly staff. Entering the sea both from the pontoon and from the shore. A living reef. The main contingent is Italians, a few Poles, and we are Russians. We lived in a chalet near the sea. The room is authentic, we liked it. But there are rooms after renovation, they are in the European style. The perfect combination of price and quality. The chef is a magician. There are constant queues at the beach bar. But the territory is full of locations with drinks and snacks. After dinner, drinks are free only in the lobby bar. The hotel administration monitors the quality of the services provided. A daily replenished minibar with drinks and snacks. Excellent diet table, children's menu, seafood every day, abundance of fruits. Internet, except for the beach, throughout the territory and in the rooms. We were from 11/22 to 12 p.m. For all the time, 2 times we swam in the sea with pleasure-26 degrees of water, the rest of the time a red flag and gusty wind. The water in the pool is for a big fan.There is not much of a promenade nearby, but the hotel offers a shuttle service to Naama Bay in the evenings. Animation for five points, ranging from morning yoga to a dense evening program (foam disco, fire show and live music). And yet, there are hungry mosquitoes everywhere in Charm and there are few places where there are no waves in November, making snorkeling almost impossible

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