Regarding the furniture, what price is the quality, whether to take it or not depends only on personal financial capabilities, I had to take it, but not about that, I well understood the furniture of what quality I was buying. I took it for cash, made an advance payment of 25 or 30% percent, I don't remember exactly anymore. There are installment payment options, but if you are a mother on maternity leave or a pensioner, you will be approved only if there is a guarantor. And so two weeks after the prepayment was made, the furniture arrived, I went to the store to pay the remaining amount and arrange delivery, Three employees were sitting at the counter, one was placing an order, the other two were bored, discussing who would go to the store for a snack and what they would eat at all. There were potential buyers in the trading floor, but none of the employees tried to somehow interest them in buying or offer certain goods. It's not the first time I've come, but every time I see the same thing, not to mention that they'll only say hello to you if you do it first. How they fulfill the sales plan for the month is even interesting 🤔
The score is zero and this is for the staff. The boors are inveterate. There has never been a normal conversation. And not just with me. Then the change will be forgotten, then the spare parts from the electronics will be removed and not returned. They are rude, they cannot consult, they always roll their eyes. This is of course a failure.
Disgusting quality of service
There were some there today
We only needed to make the payment, it took more than half an hour because the consultant was constantly distracted by phone conversations, then by conversations with a colleague, then she got ready and went outside. When asked how long the warehouse is open today, the answer was given at 18.30 Upon arrival at the warehouse, it turned out that today is generally a day off. Customer focus is zero
It's sad and sad. Nothing interesting, it used to be better somehow. Sellers are not at all interested in selling the product. They answer in monosyllables and reluctantly.
We stopped by this store today. We wanted to buy a bed for the child. We went into the store, there were three consultants at the checkout. We greeted each other, silence in response, and continued the conversation among ourselves. We walked through the shopping facility, approached them to clarify about the assortment and how to purchase. To which we were told, choose on the website yourself, then call and specify when the delivery will be. Is that the answer??? No interest in sales.
We wanted to buy a sofa, it is in the catalog with the price on the website, we came to the store, it is also there, they said that its production was suspended, no one answered the questions that we asked, they said find out for yourself where you want
See original · Русский
1
Е
Елизавета Асмоловская
Level 2 Local Expert
November 7, 2024
We visited this store, firstly, at the entrance, not a single employee greeted us, no one asked if they needed help with choosing
the product themselves, went to the checkout
they said that we wanted to purchase goods
, the sales CONSULTANT clarified what exactly, but did not even deign to get up from her workplace to come with us and clarify the model!
they took the goods, after a certain time the call "we gave you the wrong thing"
without even apologizing!
We bought a closet, brought it and there are not enough parts.And then it started.Go there, go there, write a statement, etc.Is it who should drive and is it my fault?
Hello. I've read the reviews and I want to write the opposite. The store on Mira Ave in Mogilev is really convenient. But the staff is absolutely zero. Before the new year, my wife and I went to order a sofa............Attention is zero. Everyone was busy with something of their own. With difficulty, the guy printed out that we were buying a sofa, that is, a contract. They gave us to sign and make sure to deposit the amount of 20%, which we immediately did. They said to wait until the goods are ready and ready. Then everything started after the new year.......... when the sofa should be in the apartment, they have conditions: You must bring a certificate of payment or deposit more money. You have three days to do this!!!!!! Must pay for delivery to the manufacturer.........There is a question why these conditions were not discussed when making a purchase???????? Were you preparing for a corporate party and there was no time for customers???????????? Please answer
We made a pre-order agreement for the bookcase "Alba" (chess). As far as I know, if the price is lower at the time of closing the pre-order agreement, the buyer pays the promotional price. I reminded the seller, to which they replied that this was not the case.
See original · Русский
1
Местный эксперт
Level 20 Local Expert
March 28, 2024
The location of the store is for an amateur. Walking around the city, it is convenient to enter. There is no large parking nearby, in case of some kind of purchase, it is inconvenient to pick up.
A large selection of everything you need for a cozy home. We are pleased with promotions and discounts. Very polite and pleasant sellers. Convenient location of the store.