I do not advise people to take a card from this bank, this is the most irresponsible bank, here is an example for you: today you cannot withdraw money from the card, ATMs are working at the same time, but due to an internal malfunction, cash withdrawal is stopped, as well as other operations related to money transfers. People are standing in line, and they do not even suspect that they will waste their time, because ATMs are not working. And the office workers do not even bother to say this, only in a formulaic way and it is not clear why they smile. None of the two offices of this bank thought with their little brains that they needed to at least hang a piece of paper with the inscription "temporarily out of work" no one!!! Armenia stood in the same place 10 years ago, in almost every sense, so it stands the same way. There is a top-level indifference in everything, and a solid affectation.
You can get married and have a baby in queues, for a very long time and they don't know about the speed of service here.
Dear managers who don't care about your customers' comments, please note that your customer focus is simply at zero. Managers either walk, or communicate with clients off topic, or with each other, or process one client for 30-40 minutes
Seriously?! Are you registering a person with a bank or where? What kind of super-slowness and don't care that we lose our youth in queues?!
At the entrance to the bank, 3 girls were sitting at the reception, now 0 people have been sitting for a long time. It is simply impossible to clarify anything.
On New Year's Eve, Ameriabank decided to rob its customers. He downloaded loans from our cards two months in advance without our knowledge and consent, but we have not received any explanations. I think such an irresponsible attitude is unacceptable with bona fide clients, which will soon lead to the loss of clients...
I am a client of the bank!
I can say that the application works very slowly and another very important point is when you deposit money through Ameria Bank ATMs, you can transfer it somewhere only after 2 days, if it is not clear which payment devices and (plus commission) you deposit through others, then you can transfer (quickly), that is, it turns out you do not trust your ATM (funny:)) , and the second thing is that you want people to fork out more for a commission for entry through other payment devices. In short, I decided to abandon your bank. Another question for me will be which bank to go to.
I would like to thank Araksya Stepanyan, an employee who works for Sarksyan. This is the first real professional whom I met in the banking sector in Armenia. Everything was explained in Russian that I understood, she was kind and attentive. Give out a bonus!
I would like to express special thanks to employee Gohar Ghazaryan. She is very friendly and works fast. She helped us with the translations, explained all the nuances
When I took the ticket, there was an inscription on the screen: "There are 5 people in front of you, should I print the ticket?". I realized the essence of this question after 1 hour and 45 minutes, when I was finally called. In the evening, at closing time, and on weekends, the situation with waiting times is better. The staff are friendly and attentive, but there is clearly not enough service speed during peak hours. You also need to keep in mind that you are charged extra for every sneeze. payment. For example, it is more than 3 times more expensive to issue a card in the office than online. If you pick up the card at the office, and not by home delivery, for some reason there is also an additional fee.
There is a good branch, there is an ATM at the exit that accepts cash if you want to deposit it on a card, it works 24/7. It's just that 95% of Ameria ATMs in Yerevan work only for issuing...((
Excellent bank, good service, reliability, the only thing is that there are no transfers abroad by card number. Although in other countries this is a common topic.
The app works - IT'S DISGUSTING. If you don't log in normally, you can't use the bank's services. It seems that a lot of money has been invested in the development of the application, but everything is about nothing. Arch - so in general, you need to score on any banking transactions within three days... wait for the money to be deposited into the account. Fix it, it's a shame...
Great! I took a ticket, they accepted it exactly on time. We discussed and clarified all the issues. Wonderful!
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Vitaro
Level 7 Local Expert
May 6, 2024
For a very, very, very long time. 2.5 hours for opening an account. The papers were requested up to the knee.
The girls are really responsive, the attitude is good, but the time is right...
An hour and a half per client is a disaster, Ameriabank. I understand that you don't care. But it is better for potential clients to get an office in the Rio shopping center.