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Business hours
Closed until 12:00
Directions
Ploshcha Jakuba Kolasa
1.32 km
Maksima Bagdanovicha
170 m
Information verified by owner
59 reviews
December 13, 2024
The review is not specifically not for the store at the address, but for the company as a whole. I am looking for a laptop with a risen 7-9 and a 4060 video card, called the number, a girl picked it up, dictated the name of the desired laptop, said that there was no such name, offered an alternative, in the form of 4 positions, asked to send a comment, some man called back, began to tremble that I would decide on a specific machine, and so persistently that I I was just taken aback by such pressure, opeled that, and if you want 30 positions, then send them for each one? But how else? After such differences, it is not particularly desirable to work with this company… as expected, this is my subjective opinion based on personal feelings, experiences, perceptions and emotions. It may not correspond to reality in the sense of scientific validity, well-known "established" facts.
See original · Русский
1
February 21
It's terrible!
I purchased 5 fans on 02/20/25, one of them with an obvious defect (the bearing is buzzing)
I called the warranty office on 02/21, informed the girl about the problem, and asked for help to solve the situation faster - to replace the fan (the product is in perfect condition, new), because I often purchased a lot of goods in this store, hoping for a quick solution to my problem.
The girl from the warranty department replied that the product can be serviced for up to 14 days, to my request to review and resolve the issue faster, because the fan is not expensive, and the problem is obvious, and the product is not difficult to technical (which the girl does not even know about), I did not receive any reaction, 14 days and that's it.
A completely non-customer-oriented store.
If there is a warranty case, no one will help you in any way.
The girl wishes: to listen a little, and not to work exclusively according to the methodology.
We are ready to lose regular customers, no matter what.
This is the last order I made at this store.
See original · Русский
January 13
I bought a laptop, a mouse was included (which was not mentioned in the description). I didn't think to check on the spot, but at home it turned out that it doesn't connect to either the new laptop or any of the home laptops.
I left a request on the website. They started demanding a photo of the number on the back of the laptop, although by law I only have to provide a photo of the warranty card. The laptop had already been given to my mother, and in order to simply get approval to replace the mouse, I had to take additional steps. Okay, they sent me another cheap Chinese mouse. Having learned from bitter experience, together with the PVZ manager, we tried to insert the batteries, but the springs were crookedly soldered and the contact did not work. From which the mouse, accordingly, did not turn on. I'm returning the mouse. A little later, they send me a video where a man inserts batteries and writes: the mouse is working. I answer: and where is it visible? Did the light bulb light up? Is the mouse linked to the computer? No, they just inserted the batteries, closed the lid and made a verdict that the mouse was working. In general, I do not recommend it. The level of service is terrible. You can't get through to the service directly, so make a request and they'll call you back someday (or maybe not if you don't start swearing). She swore 2 or 3 times, threatened to complain. The epic with the mouse dragged on for a month and a half, then it spat.
See original · Русский
1