Ambassador
166 reviews
April 30
Breakfast spread is very minimal. Rooms are old, but clean
December 10, 2024
Old Hotel, no lifts, no bell boy, lazy reception
1
March 5
Good affordable
February 22
Ok
1
September 14, 2023
Very dirty Hotel
1
1
February 9
I stayed on the night of February 5-6 during transit. I really liked everything: from the room, the proper water supply and the friendly smiles of the administrators. There was also an intelligent security guard who helped carry my heavy suitcase to my room. Unfortunately, I don't remember the names of the employees, but I hope the management will understand who I'm talking about. Since then, I have loved Kazakhstan and my good neighbors from the bottom of my heart. If I'm going to Almaty next time, then only to the Ambassador
And, by the way, special thanks for a hearty and delicious breakfast!!!
See original · Русский
January 19
Nice hotel. The comfort room was well renovated and had a large bathroom, which is what you need for a comfortable stay of 3 people. The staff is just great: caring and polite. The location is perfect. I recommend
See original · Русский
May 1, 2024
A wonderful hotel. We were in it in November 2023. The room is clean and cozy, calm and quiet. The breakfasts are quite appetizing. The staff is all friendly and helpful. Separately, I would like to thank the man who helped us a lot in a difficult moment. If it wasn't for him, I don't know what we would do in another country without a SIM card and both currencies. I think his name is Abdul, but I don't remember exactly. Thank him very much! Therefore, if you suddenly have some kind of incident, be sure that the Ambassador will help you.
See original · Русский
January 7
Plus the location, well, that's about it. Be prepared for the fact that your room will not be cleaned. When I told the reception that my room hadn't been cleaned for two days, they promised to look into it, then they told me that the maids came and knocked on my room several times, I was on the phone and wouldn't let them in, and it was my fault, so I said look at the cameras, I left in the morning and in the evening I was coming back and I wasn't in my room all day. After that, the room was cleaned. One more thing that I didn't really like, there are a lot of Indians and Pakistanis living in the hotel, I'll say right away that I have nothing against, but I didn't like the fact that they do everything for them, apparently in order to show that they are good, and specifically they cook amlets and fried eggs and porridge that they ask for, and when I I asked for the glaze, and they told me that they had already run out of eggs, although those Pakistanis who came after me cooked them not one or even three servings, but as many as five. That is, they gave priority to foreigners, and I always observed this when I went to breakfast. Another point is that there are guards there who report bakery products with their bare hands without gloves, but they definitely don't have a book. The whole hotel is smoky and the smell of cigarettes is very unpleasant. There's a staff room under the stairs where they smoke, and when you go up the stairs, it smells like cigarette smoke. In general, my assessment is that the price does not match the quality, there were other good hotels that I had already tried for this price, I chose this one only because of the location and was disappointed.
See original · Русский
1
August 25, 2024
A wonderful hotel, conveniently located. The rooms are large enough, the furniture is not too new, but in good condition. Some rooms have a balcony. Clear. Breakfast is a buffet, quite varied. One of the disadvantages is that there is no elevator, because the hotel is three-storied, but you can bring things to the room.
See original · Русский
March 27, 2024
The most important thing is the very convenient location of this hotel. Everything is in an accessible step, both the square and the old center. The staff is very correct and friendly, breakfast is included in the accommodation, without frills but enough for a light snack. Having a cafe nearby does not make this a problem. I liked the room, it was clean and cozy. In general, we have only positive impressions.
See original · Русский
1
July 8, 2024
I like the location. The accommodation is quite good. It's usually quiet. I stopped several times. The breakfast is good, quite nutritious. The location is very good - and the buses are nearby and the cafe "Headquarters" with normal food and prices opposite. I recommend.
See original · Русский
March 31, 2024
Very top-level. The staff responds to all requests instantly. Wide, excellent bed, hair dryer, refrigerator, huge wardrobe, kettle, tea, coffee, sugar. There have been in many countries, in many cities of Russia. But, no offense- there are not enough hooks! At least hooks or hangers for outerwear are desirable near the front door. Today, after the rain, I would like to dry it. And the bathroom also lacks these hooks - I would like to hang a bathrobe. But these are such minor flaws. Great job, clean, cozy, thank you!
See original · Русский
1
February 10
Excellent hotel, friendly staff, delicious, hearty breakfasts. It's a little cold in the room, though. But, unlike the management of other hotels, the remote controls from the air conditioner are not taken away, so the desired temperature can be adjusted. Yes, and what is important is good sound insulation.
See original · Русский
1
January 6
A run-down hotel that requires major room repairs
We lived in a suite...
the walls and furniture are in poor condition, although this hotel used to be at its best...
the breakfasts are meager...daily oatmeal porridge or fried eggs, wooden croissants...that's all
See original · Русский
1
March 23, 2024
Not bad.
the staff is polite, the breakfasts are normal, the rooms are clean, neat (I'm talking about the 3rd floor) the staff is obviously trying, but there is a huge minus. Please note the SMOKY rooms, the smell of cigarettes is so strong that you think, just so that the clothes don't stink, everything pulls from the lower floors to the top.
It feels like no one is watching this.
See original · Русский
May 19, 2024
Very cozy atmosphere, the room sleeps very well), delicious breakfasts, friendly staff who tries to solve any issue right away, thank you for your hospitality!
See original · Русский
October 7, 2024
I lived in a standard single room.
It's disgusting, the furniture is broken, the wallpaper is torn off, the TV without a remote control of the "cube" type was released back in the last century, there is no refrigerator, the door closes on a chain from the inside.
Meals - breakfast in the morning, if you come later, then it's empty.
The room price is $75 per night.
HOMELESS MAN!!!!
Everything is VERY bad!!!
I've never had anything worse, don't believe the ads.
It's a shame!!!
See original · Русский
1
March 12, 2023
I liked the hotel. The location is excellent. All the places that I was interested in are within walking distance. Breakfast is a little weak, but I didn't need much. I liked the porridges, they are very tasty. And croissants. The room is nice, clean, with a large wide bed. However, there was only one blanket and it was not the right size for such a large bed. We could have asked for a second blanket, but we were too lazy to call, etc., as we were very tired after the event. The staff is friendly, customer-oriented.
See original · Русский
4
April 19
There is no sound insulation, the room is tired, the girl at the reception is friendly, generally clean.
See original · Русский
August 16, 2024
A very mediocre hotel (for its 25K).
The only advantage is the location near the city center.
Serious drawbacks:
• smoky room
• an untidy room, which is already a rush to wash, it's easier to use napkins somehow than to pick up something there.
• diarrhea after breakfast
• audibility... you can hear everything that happens in the neighboring rooms
• the absence of even a small refrigerator in the room, furniture from zero
See original · Русский
1
1
September 18, 2024
Nice hotel in the city center. Helpful staff, decent breakfasts, the room is clean, the room is cleaned regularly.
See original · Русский
2
April 27
Overall a good hotel. Please note that the rooms are tired and worn. But tolerable. The breakfasts could have been better.
See original · Русский
May 3
Clean rooms, pleasant staff. The breakfast is average, but delicious)
See original · Русский
August 16, 2023
Very convenient location, spacious and comfortable rooms, friendly staff. If you want silence, choose a room with windows not facing the street. There is quite a decent breakfast. A scene from the movie Needle with Viktor Tsoi was filmed in the courtyard of the house.
See original · Русский
1
January 15
A good hotel , the prices for the city center are quite reasonable
See original · Русский
May 11, 2024
The hotel meets the "Price - Quality" parameters. The rooms are great. But the furniture and doors need to be repaired. The service is courteous and friendly. Cleanliness in the rooms.
See original · Русский
March 17, 2024
Not a bad private hotel, the rooms are spacious, but a redecoration is required in the bathroom. I lived with my family in a suite for a week. I liked everything, but the buffet could be varied with additional dishes.
See original · Русский
January 27
The hotel has a slightly old structure and urgently needs renovation. But the location is really great. The staff is very helpful and friendly. Although the breakfast options are a little limited, they are generally a reasonable option for the price.
See original · Türkçe
September 10, 2024
The repair is tired, the breakfasts are average. At the same time, the location is ideal in the city center and the staff is friendly.
See original · Русский
February 29, 2024
Nice place, cozy rooms, delicious breakfast. But there is a big problem with the preparation of accounting documents. Be prepared that they will not be made to you on the day of departure, or they will be made hastily with mistakes. Therefore, demand them in advance and check them carefully
See original · Русский
December 7, 2023
In general, it's fine, but the rooms are very tired. Now you can only see the cube TV in the museum and in this hotel))), the plumbing is also worn and old. The breakfasts are not bad, although the choice of dishes is small. But the price is low and there are places)
See original · Русский
May 7, 2023
Very cool location. You are in the city center, near the cheap Basil canteen and the best restaurants and coffee shops.
Stop near the hotel - you can go anywhere in the city.
The room has a comfortable bed, quite an edible breakfast. An acceptable room rate, taking into account the location.
But there are disadvantages that I personally put up with - it was uncritical, because I only came to sleep. But it's worth mentioning.
The flooring in the room is worn and worn. The old plumbing system is leaking somewhere, something is turning on wrong. I can hear what's going on in the hallway.
Total: a budget hotel with a convenient location, but with its drawbacks.
See original · Русский
January 18
The price and quality match. Many thanks to the staff. From the cleaning lady onwards...
See original · Русский
October 23, 2024
Great hotel. He has already been placed several times. In the very center. The rooms are spacious and clean.
See original · Русский
February 4, 2024
The guys need to make repairs. Everything is very ancient.
The staff is very pleasant and friendly. I remember them with warmth.
On the other hand, the quality of travel in the 90s is very normal
See original · Русский
January 10
Bonding floors and doors. The room was cool. The bathroom does not have a pleasant smell.
See original · Русский
December 8, 2022
A good hotel for your money. Clean, cozy, pleasant, breakfast included, although not very varied, but excellent for a couple of days.
Of the cons: in the evening it gets cold in the room, and in the shower the shape is such that if you wash for a long time, water can flow into the room.
See original · Русский
April 5, 2024
Everything is quite decent. There is no safe, so as not to carry the docks and money with you. I didn't notice the mini-bar), which I love... It's not every day that linen is changed. Keep the teapot with your finger until it boils. Oh, that's it. Wonderful!)
See original · Русский
1
September 22, 2023
The very convenient location of the hotel plus polite staff, a contingent of residents, a hearty breakfast, good rooms, excellent service.
See original · Русский
4
March 21, 2023
The hotel is conveniently located , the staff is friendly , cleaning is daily. The breakfasts are good from 7-10 am , buffet, but if you come after 9 o'clock, there are no dishes. If you ask , they will fry scrambled eggs or an omelet . The hotel is not new, keep in mind. Overall , the impression is favorable . I recommend
See original · Русский
October 21, 2023
Cool hotel! Polite and kind staff, clean rooms with all amenities) Only positive emotions!!! Thank you so much!)
See original · Русский
3
1
July 17, 2023
What are the 4 stars?! He can hardly even reach 2x!!! I've never seen such a terrible hotel before! I chose it from the pictures on the website (of course!), but in fact the condition turned out to be very far from expectations. Old furniture, creaky floors, plastic and stained plumbing, COCKROACHES in the rooms!!!!! There is no refrigerator - in the 40-degree heat, I simply had nowhere to cool the water. I'm not talking about the safe at all. There is broken furniture in the hallway - do they know where to throw it?... I also saw piles of unnecessary furniture and junk on the stairwells, and there are ironing boards there.... My friend's number was even worse. Persistent unpleasant odor, humidity, I don't even want to hang my things in the closet(
No "good" location of the hotel will save you, having such conditions in the rooms!
See original · Русский
2
1
August 26, 2024
Convenient location, BUT! The hotel is old, that says it all. My opinion is that the price does not match the quality.
See original · Русский
October 2, 2024
I couldn't figure out why it costs so much. A very tired hotel. 4 stars is very presumptuous. The only advantage is the location.
See original · Русский
May 27, 2024
The room is terrible, smoky, they said it was repaired, but there is fungus in the room after the flood, so there are streaks on the wall. There was no hot water , while other rooms had hot water . It is better not to take breakfast, it is not tasty.
See original · Русский
May 22, 2023
A pretty average hotel. The 1st and 2nd floors can be shocking. It is better to settle on the 3rd floor.
Breakfast is also served for 3 people.
The location is captivating. But the owners of the hotel could not realize the advantages of the location and manage a fairly average institution.
We won't stop there anymore.
See original · Русский
February 11, 2023
A good hotel for your money, price / quality.
On the 2nd floor, it is necessary to update the room stock, the staff is responsive, polite and friendly.
If the room has windows facing the street, it is noisy.
There is breakfast, there is a coffee machine, yogurt, porridge, scrambled eggs, it is enough to have a hearty breakfast.
See original · Русский
March 2
the rooms need renovation, the staff is weak, the breakfast is imported
See original · Русский
1
August 10, 2024
Cozy guest house, large rooms, furniture is a little tired. Location class
See original · Русский