The hotel is good. The food is varied and delicious. In the evening, various dishes are constantly cooked on the fire. There are a lot of fish. Food for every taste. Please note that when choosing promo rooms, your room will definitely be on the 1st floor and more often with a French balcony, or maybe not at all. But the rooms are good. Many people write about mold. I haven't heard from any vacationers and I haven't seen them myself. They also write about pools that are dirty. I've never seen anything like it. The pools are very clean. Replenishment of the bar every day. The bar has various milkshakes, three or four types of soda, two bottles of ordinary water, mineral water and chocolate. Shampoos, soaps, hair balms, shower gels, body creams + various pranks were also brought daily, although we did not use them. And as a result, they accumulated more than 30 pieces. 😁The cleaning is minimal as everywhere else.))) Nothing supernatural. The beach is nice, the sea is clean, the air is wonderful. There is a great bus interchange right next to the hotel. Buses run in all directions - the cost is $ 1 per person. There is a place to walk nearby. Near the lake, near exchangers, pharmacies and a market. The hotel has programs all the time. They play the piano twice a week.🔥🔥🔥💫Discos, DJs, often sing live💓🔥😁We liked everything.

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ЮЛИЯ ЗОТОВА

Level 5 Local Expert

The hotel is large,comfortable, very beautiful in places, slides for children are water and a playground and a mini club,everything is super,the beach is very good, the sea is warm,clean, the water is transparent, the sun beds are free, everything is super. But!!! Queues for meat and fish are huge, half an hour after the start of lunch or dinner there is nothing to catch meat or fish,the rooms in the anex building are old, do not match the description, a two-room room without a door, they forget to bring but paper, shampoo, coffee went to the reception every day to beg for lousy dried three bags a day (for four people),the cleaning is so-so, you can live, but it's not five stars ((( these nuances spoiled the mood, but in general, the staff is very friendly, everyone speaks or at least understands Russian

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Яна М.

Level 5 Local Expert

We stayed at the hotel from 09/21/2024 to 09/29/2024. The hotel itself has a relatively new, modern renovation. Friendly, helpful staff. At first glance, everything is fine. But after looking closely… I'll start in order. Rooms: the tour operator issued us a room with a Promo prefix, and we had no idea what was waiting for us. Promo rooms are rooms on the ground floor, where there is a terrible smell of dampness, the rooms themselves are smaller than just a "standard", and the bathroom is about 3x3, where there is no shower cabin, but just a high chair with a shower head next to the toilet. To move into a better room, we paid, please note, into the pocket of the administrator, and not into the general treasury of the hotel - $ 100. It's like they gave us a discount, since we are with a small child. The rooms themselves are not bad, they seem to have a good modern renovation, but the smell in the room ... smells damp and there is black mold on the sealant in the shower stall. Obviously, they are not cleaned very well. But cleaning was carried out every 2 days, change of bed linen, towels, replenishment of the mini-bar. There are no complaints here. The linen and towels are clean, I didn't notice any dirt. The mattress on the bed was terribly hard, maybe this is normal for someone, but it was very unusual for us to sleep, our backs hurt from such a bed. There are 2 elevators in the room stock, and two times in a week exactly one of them did not work, and there were 5 floors and they could wait for an elevator with strollers for 5-10 minutes. Food: buffet, it seems to have a variety of food, but it's not tasty for our taste. It is very salty, then very fatty, then burnt, then spicy. It is necessary to pay careful attention to fresh fruits, vegetables, and herbs. Here they seem to be washed, but if you look closely, there is dirt stuck somewhere. We need to wash everything down. And it is better to eat only cooked dishes. On the 3rd day of my stay at the hotel, I was poisoned, there was a bacterial infection, obviously received with food. There is a medical office in the hotel, but they do not treat there. An ambulance was called at the reception and taken to the clinic. There were 4 other people (children) from neighboring hotels in the clinic where I was on a drip, so this problem is universal. We had Reso insurance for the duration of my stay in Turkey, I was put on an IV by insurance, but I paid for medicines out of my pocket and also a 30€ deductible to activate insurance, but all insurance companies have different deductibles. I also want to note that the children's menu consisted of nuggets, sausages, there are no side dishes. And there is a zone, I don't even know what to call it, probably with dietary nutrition: boiled rice, boiled breast, boiled vegetables. Even the pasta was cooked so that it smelled like it had already been laid down, but everyone ate it. Apparently these are such pasta. There are also several bars and stalls with ice cream and fast food on site, but they work strictly by the hour. We took pizza to the bistro: it was super burnt and salty, we took French fries a couple of times, it was generally not bad, we didn't eat there anymore. And it wasn't very clean, to put it mildly. The territory of the hotel: there are 4 swimming pools, one small children's pool with slides for children. One is deeper with adult slides, and 2 more regular pools. The water in them is icy, and in the nursery it is the coldest. And most importantly, the tiles near the pools are slippery. Children were constantly falling down there. The slides did not work all day, only from 10 to 12 and from 14 to 16 hours. Pools are open until 19 o'clock. Then the cleaning started. A playground and a children's room. In my perception, they are a little poor, a little meager. The child was only interested in it for 5 minutes. The children's room has a small trampoline, a zone with balls, a TV, and a place for creativity. And of course the babysitters. There were no complaints about them, they tried their best to entertain and entice children while their parents were resting. I also want to note the smell of garbage, which often overtook us while relaxing by the pools or when moving around the hotel. That's just so strong, invigorating. Beach: the hotel has its own beach, equipped with sun loungers, awnings, there is a bar. We were on the beach a little, as the sea was very worried, there was a red flag, but of course few people stopped. And there were also some fish in the sea that liked to feast on wounds on the body. If there were any sores, wounds, the fish would bite them, as if someone had pricked them with a needle. So it was impossible to just stand in the water. SPA: there is a SPA on site where you will receive a range of treatments according to the price list. For the cheapest procedure (standard: hammam 30 min, massage 30 min, face mask 30 min) at a price of 90€, but attract discounts of 50-70%. I took such a procedure, and what I got: a hammam without steam, they just washed me with foam, the massage was of course cool, I got high, but only 30 minutes, it turned out to be very little for me, and a clay mask on my face, with which I then sat in a kind of lounge area, where everything was filled with carts with towels, an empty indoor pool, which only works in the cold season, and several sun beds behind the veil curtains. Behind which, in fact, everyone lies with masks on their faces and waits for it to be washed off. By the way, the mask, it seemed to me, is kneaded immediately in a large volume and applied to everyone with one brush. In short, I was unlucky. Consider giving 30€ just for a 30-minute massage. For the trip, we issued a UnionPay card from Gasparom, but this card did not work on the territory of the hotel, and in general they said that Russian cards do not work, even UnionPay. Therefore, you need to stock up on cash: dollars, euros, lira, even rubles are accepted (for example, at the SPA, payment was by ruble transfer). As a result, they brought home an intestinal infection.

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