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The price does not match the quality. The towels are dirty, the water in the rooms is only paid, the mattress on the bed is hard. The shower head is broken in 3007. The iron is inconvenient on the 4th floor. In general, we will not come here again.
Breakfast does not work early only after 8 a.m., there was no hot water in the shower, only barely warm. Of the advantages, the rooms are neat, the lobby is beautiful
I liked the atmosphere of the hotel, the cozy atmosphere is warm, the staff is friendly, the customer service is good, the price is reasonable, I advise you to visit if you are in those parts
I really enjoyed the service. The staff is polite, I especially want to mention a girl named Aizat, who works at the reception and a maid who cleans the rooms, although I do not know her name, but I know that my daughter works there. And the food was delicious. Keep it up. Well done. ♥️♥️♥️♥️♥️
The breakfasts are very poor, the water was turned off without warning in the morning, considering that we were on a business trip, it was very upsetting. Karaoke next door, in the same building, noisy, everything can be heard in the room
Excellent hotel, good staff. Breakfast was a little disappointing, for some reason it wasn't just coffee, which all tourists dream of in the morning!)))
In general, I liked everything! We ate at the restaurant, according to the menu-everything is fast and delicious. The service is on 4, it is slow, but tolerable in general. We were accommodated in a vip room - the room is beautiful and comfortable! And as for the location, it is very far from the airport, but if you consider that the city of Shymkent is not a big city, then it is quite possible to get there in 15 minutes without traffic jams!
We stayed at this hotel in January 2016. We planned for 3 days, but we couldn't stand more than one night. The room is cramped, gloomy wallpaper, dim lighting. The drain didn't work well in the shower. The breakfast, however, was good, but not a single plus. I will never go there again