Altyn Kargaly
Address
Business hours
24 hours
Directions
Saryarka
3.5 km
Sanatorium Kargaly
410 m
158 reviews
June 6
I rest in the sanatorium 4 times I really like the territory, the food is well organized, the attentive attitude of the staff to requests and wishes is clean, cozy and calm there is a trinajor hall tennis billiards from the treatment baths shower massage and the coolest thing is a swimming pool with a steam room almost every day I really like it.
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July 23
We were in early July 2024 at the Altyn Kargaly sanatorium hotel in Almaty. The sanatorium itself is located within the city, green, well-groomed, there are many blue fir trees, trees, roses, flowers on the territory, mountains are visible, there is a pond with fish, a swimming pool, a winter garden.
Upon arrival, they put us in a detached cottage, the room is dead, the furniture is old, the bed creaks and is about to fall apart, the refrigerator, what it is, what it is not, it seems to work, but it does not cool, the TV is working. The room was cleaned every day, after 5 days the bed and towels were changed. Bottled water for 18 liters for 2 rooms is in the vestibule, it was immediately changed. Ants appeared in the room 2 days before check-out.
It did not work out to use the ironing room, 2 irons for the entire sanatorium, at the reception they gave these irons to the room and then searched for 2 hours where these people were. I had to buy an iron so as not to be nervous and iron my things calmly.
The dining room is called a restaurant and immediately a shock!!! For all the 9 days that we were here, all the food was served in the large hall cold and on a residual basis. The only time for dinner, when we came half an hour earlier and brazenly, we managed to eat hotter. Everything is not organized, the waiters follow each other in a circle. You beg them for food for you. (Vacationers in the full sense of the word fight for food). There wasn't a single day that someone didn't fight with them. The tea table is just tin. People are like kites on kettles, tea leaves, milk, lemons and boiling water. In other sanatoriums, all this is ALWAYS already on the tables.
You will not be able to wash your clothes, there is no basin in the room, but you can do laundry in the laundry room for a fee.
We didn't want to receive treatment, so we can't say anything.
There is no Internet or Wi-Fi at all, but as soon as you leave the territory, everything is there.
The last fat minus was promised that the doorman would come to help carry the luggage, he did not come at all, they carried suitcases and bags themselves.
The sanatorium was not impressed.
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1
August 21
I have been going to the pool for many years, I really like the territory of the sanatorium, I rested twice and was very happy, the kitchen was not bad, various procedures, the staff is friendly, everything is fine!!!
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