Altyn Eco Park
326 reviews
August 8
I spent 7 days in this hotel. 5 days in the suite, 2 days in the standard.
1. Cleanliness: upon arrival in both the first and second rooms, everything was clean enough, complete with fresh sets of bed linen, disposable shampoos and brushes. Visually, everything was still decent and clean. Among the disadvantages: upon arrival, fruits left by previous guests were found in the refrigerator (pictured). I had to ask the staff to remove this misunderstanding twice, after the first request, the cleaner did not get there.
2. Staff: Polite, friendly, but very slow. As I wrote above, the cleaner had to be called twice. It was only upon arrival at the hotel that they found out that there was no hot water, no one bothered to warn in advance. Upon check-in, they were given only one key card, immediately asked to make a second one, but it never worked. Once again, I would like to note the friendliness and politeness of the people, no one was rude or rude, everyone looked very interested, but they still fulfilled requests with a delay / made mistakes.
3. Breakfasts: the breakfasts were varied, there was never such a thing that something was missing, although they always usually came at the end. The menu is simple but varied: omelette, fried eggs, vegetables, yoghurts, juice or tea, porridge, bread, butter, cheese. Everyone will be able to find something for themselves. The only thing is that the taste qualities of meat products (sausage, sausages) leave much to be desired - it is practically impossible to eat it.
4. Rooms: since during my stay at the hotel I managed to live both in a "suite" and in a double standard, the question arose: what exactly is a luxury room exactly? Its only advantage is a slightly larger size (but also the double standard is not much smaller) and panoramic windows, the view from which is quite boring (5th floor, exit to the side of the wasteland). Even the view from the standard double bed was more interesting, because the windows faced the other side + the room was on the 15th floor. Otherwise, the rooms are completely identical. Both rooms were equipped with: TV, kettle, telephone, table, refrigerator, air conditioning, Wi-Fi at the same speed. My opinion: you should not take lux from the word at all) (in the photo: lux)
5. Bottom line: solid 4. In general, everything is fine, there is a restaurant right in the hotel, you can order food delivered directly to the room, clean spacious rooms, air conditioning. Nothing special, but also nothing bad (except for the mistakes of the staff). Would you go there again? - Yes, the price/quality ratio is perfect in my opinion.
P.S. There are no washing machines in this hotel - only a paid laundress.
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3
August 16
Great hotel. I stayed for 4 days and 3 nights in late July- early August. The hotel is very clean, the staff tries to keep it clean. There was a lot of choice for breakfast (porridge, eggs, butter, bread, cheese, sausage, scrambled eggs, omelet, cottage cheese, vegetables, jam, yogurt, dried fruits, fruits, coffee, tea, sweets for tea, milk), there is plenty to choose from. Breakfast is from 7 to 10, so there were always enough places. I arrived at the hotel at 23.30, checked in immediately. The room had air conditioning, a refrigerator, a TV, a table, an electric kettle, a bed, a large mirror, disposable slippers, 2 bottles of water 0.5 liters. There was no closet, but there was a place for the type of closet only open type with hangers and a shelf. The bathroom had 3 towels, a toothbrush, toothpaste, shower gel and shampoo, and a terry bathrobe. The room is cleaned every day. On the day of arrival, I called the reception late in the evening, asked for water, and it was immediately brought to me.
The location of the hotel is not bad, 20 minutes from the right and left side of the attraction, near the park.
In general, the impressions about the hotel are only positive. I will be happy to stay in this place again
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2
July 19
An adequate price for the service provided. Everything is clean, unobtrusive, friendly. I was surprised by the availability of bathrobes, slippers and disposable toothbrushes and tubes of paste. This is unexpected for 3 stars)
The breakfast is normal, without frills, but everything is there. It's normal for a city hotel.
One disadvantage: there is not a single hook in the bathroom! He came in in a bathrobe or dress, undressed to take a shower and ... There's nowhere to hang it. On the floor?))
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October 16
A very good hotel, quite comfortable, cleaning was done every day, new slippers, dental cleaning kits, soap, shampoos and gels, toilet paper were often brought. There was a free breakfast from 7 to 10 am (on weekends until 11). Buffet, the choice is quite good. The staff is friendly. We took a double room, which had a cool view from the balcony, a refrigerator, a hair dryer, a kettle, cups, plates, spoons. Bottles of water, coffee, tea, and sugar were also brought almost every day. Of the cons: they did not warn in advance that there was no hot water, which appeared only 2 days later. Also, everything in the bathroom was quite flimsy, they could not switch the faucet to the shower, the sink and toilet were a little shaky. We lived on the 13th floor, in general we liked everything!
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June 14
A new city center, a cozy hotel for accommodation with breakfast and grain Americano , reasonable prices, good staff with understanding , from the point of view of tourism, the best accommodation in Astana. Near 50 meters from the entrance, there is a pizzeria, you can have a cheap snack or lunch with beer.
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June 19
Hello, travelers!
I will tell you about my experience of staying at Altyn Eco Park – a hotel in Astana, which attracts with its modern look, but not without its nuances.
Positive:
- Modern building: Altyn Eco Park is a high–rise building with modern design and architecture.
- Convenient location: The hotel is located almost in the city center, which makes it an excellent base for exploring Astana. There are many cafes, restaurants and shops nearby.
Minuses:
- Poorly functioning Wi-Fi: If you plan to stay in touch with the outside world, then you will have to try here. Wi-Fi works as if the signal goes through underground tunnels. This is a great chance to experience life without the Internet!
- Modest rooms: The rooms at the hotel are modest and minimalistic. The furniture is functional, but without frills. If you are used to luxury, you may not have enough chic here.
- A very modest breakfast: The breakfast here is minimalistic, to put it mildly. A couple of slices of bread, some butter, sausage and tea. If you are used to a varied morning buffet, then you will have to settle for the most necessary things here.
One day I decided to drink tea and found that the kettle did not have a plate for a bag. As a result, the bag traveled all over the room in search of a decent place. This little quest has added an unexpected twist to the morning tea party.
Summary:
Altyn Eco Park is a hotel with a modern design and convenient location, but with some special features. If you are ready for minor inconveniences and an average level of service, then here you will find convenience and practicality. A high-rise building and views of the city compensate for minor shortcomings. If you are looking for a place with a higher level of service and comfort, it may be worth looking for something else.
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4
July 1
A very pleasant hotel. Everything is very clean, the rooms are cleaned every day. Towels are changed constantly. There are remedies in the shower . Excellent location. Everything is within walking distance. There were good breakfasts, with a wonderful view from the window. In general, I received only positive emotions. There is a Wi-Fi connection.
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August 4
With all the advantages, namely the view of the city, the excellent attitude of the guys in the bar, delicious breakfasts, lunches, their attitude to visitors and service, I put a 3-star, because:
1. Disgusting wifi! 65 mbps!!!!!!! Is there really no money to supply normal equipment?!
2. The toilet lid flies off, is not fixed, it just lies stupidly.
3. The water in the shower runs from two holes - from the attachment point of the hose and the sprayer.
3. The mattress has lost its elasticity, the feeling that you are sleeping on your grandfather's old sofa. I turned it over. It turned out that the bottom of the bed, ordinary plywood, was bent.
4. The lid of the trash can in the toilet is also broken.
In this regard, the question is: does the staff who cleans the rooms not see any breakdowns?
5. When booking a room, I asked a question about early booking- silence. After receiving the reminder, I asked the question again - silence! Amazing service!
6. When communicating with administrators, it seems that you are at their home, where it is not welcome to disturb them. The hotel is not their job.
7. The lower part of the tulle on the left lies on the floor, while the tulle on the right hangs as it should. Is it uneven ceilings or a new word in design?
It seems like a small thing, but it's a pity that carelessness is becoming the norm. I'm sorry that I have to make comments.
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1
November 22
Spacious single room, everything is conveniently located, beautiful view from the large window. Not fancy, but a good breakfast. Among the disadvantages: slow Internet and difficult ventilation (there is no ventilation in the room, and the window does not have a micro-ventilation position)
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October 15
It is located in the city center, a beautiful building. The room is clean. Breakfast in the restaurant on the 17th floor is very tasty, for every taste, both sweet and hearty.
The disadvantage is the audibility in the rooms, especially in the toilets adjacent to the rooms.
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October 27
Great hotel! The room was clean and beautiful. Delicious breakfasts. The location is also good. Almost all the attractions can be reached on foot. If I'm in Astana again, I'll stay there.
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June 3
I lived on 26.05.-01.06. The first impression is pleasant. The suite turned out to be spacious, but the bathroom was small. There were slippers, bathrobes and hygiene products in the room, but there were only three clothes hangers, there were no hooks in the bathtub, sockets were located only by the bed and one at the table. The room is clean, cleaning is regular, water is brought to the room every day, there is a kettle, tea and coffee. In general, of course, everything is comfortable, but these little things were inconvenient.
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October 1
I stayed for 5 days. Excellent location , infrastructure . The rooms are clean, the food is mediocre for breakfast. But the new ones in the lobby are great taste and latte art.. Staff : I asked to be woken up at a certain hour and the request to provide an umbrella could not be done. The restaurant has a great panoramic view and is quite tasty.
Otherwise, the hotel is excellent, I will come again only here.
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October 27
Excellent hotel, very convenient location. A little tired repair, but it didn't bother us at all, we didn't come to sit in a hotel, but to see the city! everything is clean, towels are changed every day. We took breakfast, everything is great! I recommend it!
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November 22
The hotel is not bad, at least for its money. In fact, this is the only price-quality competitor with King, and ECO wins from him with the quality of the rooms, and especially the quality of the bathroom and plumbing. There is normal furniture, normal Windows, normal plumbing (approximately corresponds to 4 *). And, perhaps most importantly, a very convenient location. You are near Mangelik, near Expo and other necessary places.
A huge disadvantage of the hotel is the weakest Internet connection. It is either impossible to cling to it, or there is no Internet on the network, or the speed is like in 97 on a modem, or there is no connection with Western services. In general, out of 2 evenings and nights, I couldn't work alone at all, and I freaked out.
Guys, don't be ashamed, change the equipment and the operator! This kind of Internet is not acceptable. You don't have a seaside resort, but a working capital city!
Well, there are also disadvantages. There is no shoe spoon in the suite. I asked for a meeting twice, and nothing happened. But at exactly 12:00 the bell rings, and they ask to leave. If you are so clear, then you need to have spoons in the room, and put more than 2 bags of sugar, especially since it is double. And slippers in size 39. Who is this for? For the Chinese?
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September 6
Everything is fine for a traveler who does not sit still. One of the disadvantages is that there is no safe. The breakfasts are not particularly varied, but quite standard. But there is a beautiful view from the 17th floor of Astana, where these breakfasts are held. The location is very convenient.
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1
June 9
A great place near the center and the botanical park, excellent service, courteous staff, parking with a barrier.
A cool bar with a super view of Abu Dhabi.
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August 29
Reasonable prices for accommodation, friendly, attentive and courteous staff, good location, but I think not for a long stay, i.e. to spend 1 or 2 nights. An average breakfast.
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March 19
The overall impression is good. It's very clean, spacious, and beautiful. But here are the disadvantages that I noticed: it was very cold in the room, although there is a heater. Barely warm water flows in the shower. It's a very small breakfast room, and there are a lot of people, they just don't fit and get in the way of each other. The sound insulation is not very good, I heard music at night (probably from the restaurant). Wi-Fi is very bad, my mobile Internet caught better at the lowest speed.
Of the advantages, the location, the staff is very friendly, the breakfasts are hearty, delicious, albeit monotonous.
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4
2
August 6
A great hotel with everything you need: bathrobe, towels, slippers, toothbrushes, shower gels, shampoos, soap. A high-quality daily cleaning service is provided. The breakfasts are quite good, fresh, well cooked
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January 3
The theater starts with a hanger, and the hotel with a lounge area and reception. At the entrance, I was greeted by an elegant Christmas tree, wonderful comfortable furniture, a bar and lovely hotel staff. Girls and boys - you are super!!! It's like I've flown home to my family.I paid for the room online while still in Russia, took a taxi at the airport and came here (via Yandex taxi, the trip will cost you 1800 tenge, which is about 350-400 rubles). It is better to change money at home, rubles and dollars are not accepted here, but there is an exchanger 2 flights from the hotel.
They check in from 14.00, I arrived at 6 a.m., paid extra for the watch and went to sleep quietly.
The rooms are very clean and cozy, and it doesn't matter what the cost of your room is. For lovers of warmth, the floors in the hotel are heated, And what a gorgeous view opens from the panoramic windows, you need to see it at least once in your life.
I had to stay late and I paid for a room at the same hotel again, and returned here.
Very good Wi-Fi, you will receive your username and password along with the room key. There is a restaurant on the 17th floor, who has breakfast included, welcome, a buffet for you, there is a bar next to the reception. The price tag for the rooms is very democratic, I advise Everyone!!!
By the way, like the hotel, the city is incredibly beautiful. We decided with our family to come back here in the summer and definitely stay at this hotel.
I am attaching a view from the window.
In general, come, you will not regret it!!! Happy New Year, all the best and happiness!!!!!
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1
July 25
Average hotel, convenient location. It's clear! The staff is polite and attentive. Cleaning every day. The breakfasts are so-so. Well, however, considering the cost of the rooms, that's what it turns out to be. A solid four.
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1
November 10
Number:
Big enough, but: it's very cold. There is no heater and during strong winds it blows as if you are standing outside. The room was on the 12th floor, on the 17th floor there is a karaoke restaurant (breakfast is there in the morning) and you will not fall asleep before 3 a.m. because of the eternal "tic-tic-tic" and Anna Asti. If you managed to fall asleep, then it won't be for long. You will be woken up by neighbors who decide to slam the door (walls are cardboard, audibility is like over your ear) or come to you for a lemon (the real story during your stay).
Meal:
Breakfast is included in the accommodation.
Cold omelette, cold eggs and grilled cheese with sausage. After the complaint, candles were placed under the food, but we had already started having breakfast for money in the hotel lobby.
Maintenance and cleanliness:
Comfortable and clean, no questions asked. But the smell of sewage from the shower stall is your companion.
Location:
Since we arrived at the EXPO, the hotel was chosen just closer to it. There are also Mega, attractions and a delicious cafe nearby.
Result:
If the budget allows, then choose something else. If you sleep in earplugs and don't have breakfast, then you can stop.
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July 20
We spent the night, the room was clean, all the accessories were: towels, bathrobes, slippers. The breakfast was simple and delicious. The reception staff is excellent, they allowed us to leave our luggage until the evening in the luggage room after check-out.
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July 13
They represent the hotel as 4 stars.
Don't believe it!
An ordinary THREE!
Up to four, he is VERY far away!
The furniture is all DEAD and old, very uncomfortable.
Not only is there no wardrobe in the large room, but there are no bedside tables.
There is no place to put things and small things.
A catastrophic shortage of hangers, 2 pcs each.per person (made of wire).
Shame on you!
The windows don't seem to have been washed since they were built, both outside and inside!
There is debris, dirt and ashes between the panes. It's smoky!
I repeat-the rooms are big, but stupid!
The designer needs to be driven there to teach them how to arrange the DEAD, Soviet furniture.
I even wonder where they found her!
It looks like it's in Grandma's attic or in a closet overgrown with cobwebs.
It's good that I took a pair of outlet tees with me.
Otherwise, it is not possible to charge tf!
Otherwise, there are no complaints.
The staff is helpful.
Breakfast is fine.
The service is not bad.
It looks better on the outside than on the inside!
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August 22, 2023
Были несколько дней в данном отеле. Номер очень просторный, чисто, убираются каждый день, в номере есть все необходимое. Очень красивая зона ожидания на первом этаже. Но что не понравилось: очень слабый сигнал вай-фая, по крайней мере на верхних этажах, практически не ловит. Очень слабый напор воды круглосуточно, может, это тоже касается верхних этажей, но все же. Также очень однообразные завтраки и по выходным, когда много гостей, негде сесть, притом люди оставляют посуду после себя и официанты очень неспешно её убирают: два раза пришлось завтракать среди оставшихся от других тарелок, что очень портит впечатление. Возможно, было бы логичнее использовать подносы, но здесь этого нет. В кафе открывается прекрасный панорамный вид, но из-за грязных окон многое не видно.
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May 2
The hotel as a whole is not bad, good location, clean, BUT there is a huge disadvantage, in case of arrival of the group there is no breakfast. Rather, it seems to be there, but there are no tables, no mugs, no food, the coffee machine is turned off, like it broke down. The bar is absolutely not designed for a full hotel load. There are about 250 rooms in it. The capacity of the bar is a maximum of 40-45 people, if not less.
I arrived on April 27, there were not many people in the breakfast bar, there was not a large assortment. I managed to have breakfast on April 27 and 28, 2024.
On April 28, the group stopped by. On April 29 and 30, I couldn't have breakfast, from the word at all, no places, no food, no coffee, and no one was particularly worried or worried.
When they contacted the reception, they said you can buy coffee on the 1st floor, why should I buy if everything is paid for and the hotel should take care of the breakfasts, but they didn't care, no reaction, that the mess, I think it's constant.
As soon as the group left on April 30, on May 1, the coffee machine (allegedly broken) started working, places and food appeared.
I do not advise groups to go there, and you without breakfast and all the residents.
Plus, the elevators are overloaded right away and you can't wait, they drive slowly.
There was also a not very pleasant moment associated with this Constellation bar...It was my sister's birthday and we had agreed in advance that she would have a piece of cake with a candle for breakfast, of course at our expense. But when they approached the waiter at breakfast in the morning who promised it, he did not have enough time or culture to at least say, sorry, it's not working ...
But otherwise everything is not bad. The choice is yours, think about it.
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November 8
We stayed at this hotel in the summer when we flew with our son to take the exam. The location is good, we got quite a room for ourselves - according to the price. Before the trip, I read reviews, I was not very positive, but they did not change anything. It's good for a short trip. Clean, quiet, breakfast included
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August 1
On the first day, we were settled on one of the higher floors, the room was fresh with a good view, BUT a few floors above the music was so loud, as if I had a disco in my room. I asked to be relocated, they moved me to a rather tired room, already without views, but I couldn't catch Zen here either)) such a terrible whistling was in the room because of the draft, which I only figured out how to cope with on the second day
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August 17
Everything is fine, but there is no gym with a treadmill. The hotel itself is clean and cozy. The breakfasts are not varied, but delicious! The convenient location of the hotel.
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September 21
The conditions are excellent, the rooms are clean and spacious. There is a parking lot in the yard. Breakfasts and dinners on the 17th floor. There is also karaoke in the evening in a restaurant format.
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April 1
Great location, great views from the window. It is very convenient to work - a good conference room. The disadvantages are very slow elevators, a very cramped cafe, and it's hard to find a place for breakfast. And the breakfasts themselves are very poor. Although the coffee break was great.
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September 1
A normal hotel, the rooms are clean. The bed, towels, and bathrobes are clean. There is no closet in the rooms, there is not even a hanger in the bathroom, it is not convenient. The breakfasts are ordinary. Eggs, sausage, yoghurts, vegetables, cheese, coffee.
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July 28
In general, the hotel is quite old (the shower head is not fixed properly, the water in the shower is leaking), the breakfasts are tasteless and cold. The suite does not even pull in 3 stars, although the owners claim all 4*.
Upon arrival, I saw an announcement about the shutdown of hot water for as much as 4 days (there was no warning), there are no water heaters in the hotel. The employees claim that since it is not their fault, no compensation is due. That is, I paid 100% of the cost for the room in the absence of an elementary opportunity to take a shower for 4 days. In their opinion, it is obvious that the visitor should pay for this discomfort, since the hotel is not to blame.
Total: zero service, poor breakfasts, uncomfortable room (suite).
Deserved 1 star.
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November 19
A nice, quiet, cozy place with friendly staff. Decent breakfasts. The hotel has its own mini park with tents where you can sit.
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October 29
The rooms are old, but clean, and the cleaning is timely.
Breakfast is meager, but everything you need to eat. The coffee is great
The staff is great! Thank you for the rest
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March 2
A good hotel. Good service. The staff is polite and attentive. The rooms are cozy. The first time I stayed it was quite cool, the room was in a corner, and there were severe frosts. The second time there was a small room and moderate weather, so it was normal. The breakfast is not bad, a little meager
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July 13
A great hotel for your money, the breakfast buffet is varied, I don't know, but in the reviews they wrote that there is one porridge , but this is not the case. Omelets, sausages, yogurt sandwiches and much more will be waiting for you here. The rooms are comfortable and spacious. We live in a double room very comfortably and conveniently
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May 5
A nice hotel. The view from the window is beautiful. The room has everything you need. A buffet breakfast is served. There is water, tea/coffee and a kettle in the room. There is a Wi-Fi connection.
Among the shortcomings: one of the bathrobes in the room was wet, the lamp above the bed did not work, there were burnt marks on the carpet, and a rather long wait for the elevator.
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October 25
Nice hotel, nice rooms with a beautiful view from the window. The staff is responsive, but they often forget to issue travel documents (they have to be reminded several times).
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March 11
A good hotel with quite good breakfasts, excellent location, part of the main attractions of Astana is within walking distance, the only Karaoke bar with music until 5 am spoiled the impression, for which I take off the star
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November 7
Nice room, transport accessibility. Delicious breakfast and polite staff. I was satisfied, I recommend you to visit.
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October 26
We stayed for 5 days. 4 people had different claims. 15 it is impossible to sleep because of karaoke. The audibility is amazing. Moreover, karaoke is not heard in the restaurant and the room is a nightmare. No one has done anything for all 5 days, it is impossible to sleep. On the 7th floor, no one solved the problems with sewerage either. 14 these are issues with the bathroom, interruptions with cold water and cleaning. If it were solved, a good 2-3 star hotel would be no more.
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July 7
I liked the hotel! We provided a suite with a great view on the 12th floor, although we reserved the standard. Polite staff. The restaurant is on the 17th floor. I recommend it!
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January 13, 2023
Отель неплохой. Удобное расположение в центре. Хороший завтрак - шведский стол. В номере есть всё необходимое - холодильник, телевизор, чайник, чашки, чай, кофе, фен, банные принадлежности, тапочки. Всё было бы отлично, но мы были там зимой, и это испортило всё впечатление: в номере было очень холодно, в окно задувало так, как будто бы оно было открыто, стоял сквозняк, а на подоконнике намерз лёд, в ванной особенно холодно, т. к. там нет ни батарей, ни полотенцесушителя, пол в душе просто ледяной. И ещё из минусов - у нас номер был на 15 этаже, и лифт на этот этаж было не дождаться - он или вообще проезжал мимо, то вверх, то вниз, а если и останавливался, то полный до отказа, в итоге, когда мы выезжали, нам пришлось, так и не дождавшись, спускаться с вещами с 15 этажа по лестнице, чтоб не опоздать на транспорт.
May 21
Excellent staff, smiling and attentive. The breakfasts are amazing, You can leave your luggage in the luggage room, and it is also convenient that you can pay extra for late check-out or early check-in. Very convenient location, market and other within walking distance. Thank you, we will come again!
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August 22
An excellent hotel in terms of price-quality ratio. Awesome view of the morning city at breakfast! I strongly recommend it.
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October 3
Great location! The hotel is pleasant, the rooms are rather big! The only thing that upset me was the restaurant. In the evening I wanted to eat: there is no set dinner (although the leaflet is in the room), the menu is sooo scarce. Yes, they also asked to eat as soon as possible because of karaoke, they had to eat in the room.
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June 1
A nice, average hotel. Fully corresponds to the price. A wonderful delicious breakfast. The only negative is that in the late afternoon the Internet was completely knocked out. This can be a problem if you have urgent business online or call a taxi.
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June 18
The hotel is normal. But I didn't like the organization of the breakfast. Then the plates ran out, then the dishes. One waiter does not have time. Queues. I can't even appreciate the dishes because of the crush. There is a stop, but we have to go. There are no grocery stores, some kind of small stand-alone on the line, the assortment is unimportant
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