Altyn Eco Park
413 reviews
March 26
Good Hotel, Nice place, tasty food in restaurant. Recommended
May 25
In general, the hotel is located in the center, the room is clean, there is everything you need, there are bathrobes, one terry and the other waffle. There is wi-fi, friendly staff at the reception, and due to the evening flight, you can use the luggage storage. The breakfast is good, overall it left a good impression, and the cost is very affordable. The room is also equipped with shampoo, gel shower, toothbrush/toothpaste, slippers. In a word, I recommend it , price, quality , location for a reasonable price
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2
March 8
I liked the hotel and the staff. The girls at the reception, Tomiris, and the attendants on the 4th floor (Aigul and Oksana) are very responsive and attentive to us, the hotel guests! The hotel is conveniently located! Everything is clean and comfortable, and we were also very pleased with the breakfasts in the cafe on the 17th floor (delicious and varied!). I definitely recommend it!
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April 25
We stayed at the hotel in March 2025 for 2 nights. We asked the girls (they are very sweet, smiling) to have a room higher at the reception so that we could see the whole city, there was no limit to our happiness, we were given a beautiful room on the 11th floor. The room has a kettle, tea, coffee, water, slippers, bathrobes, in general, everything so that you can relax and not worry about anything. It is very important for me that I feel that I am welcome, in this regard the hotel did not disappoint, from the first step you understand that you were expected and glad that you settled in this particular hotel. We were completely satisfied with the breakfasts, the semolina, rice, and oatmeal porridge were incomparably delicious, the coffee from the vending machine was not bad, the cuts, cookies, sausages, and omelette, in general, you won't stay hungry, and the views from the restaurant - it's on the 17th floor - are impressive. All attractions are within walking distance. In general, I highly recommend this hotel, if possible, we will definitely return- prosperity to you.
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January 31
Price is quality. Repair the Soviet Union. Clean, comfortable. We've been to Grandma's house, but they're cleaning it themselves. Special thanks to the cleaning staff. If you want a beautiful visual appearance, pay more and live somewhere else. If you want to throw off your things, sleep and mind your own business, this is the place for you.
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1
April 17
A very good hotel in terms of the ratio of many factors: location, price, reasonable breakfast. On the negative side: we arrived at the hotel at 13:15, asked to check in if possible in order to throw things, but the conditions were shocking- an additional payment for half a day. In 45 minutes!!!
management is unlikely to earn money in this way, but negative reviews for the attitude towards customers are for sure. We asked for one double bed, one girl at the reception said that there was no such possibility, after a minute another one came up and found us a room with one bed.
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August 8, 2024
I spent 7 days in this hotel. 5 days in the suite, 2 days in the standard.
1. Cleanliness: upon arrival in both the first and second rooms, everything was clean enough, complete with fresh sets of bed linen, disposable shampoos and brushes. Visually, everything was still decent and clean. Among the disadvantages: upon arrival, fruits left by previous guests were found in the refrigerator (pictured). I had to ask the staff to remove this misunderstanding twice, after the first request, the cleaner did not get there.
2. Staff: Polite, friendly, but very slow. As I wrote above, the cleaner had to be called twice. It was only upon arrival at the hotel that they found out that there was no hot water, no one bothered to warn in advance. Upon check-in, they were given only one key card, immediately asked to make a second one, but it never worked. Once again, I would like to note the friendliness and politeness of the people, no one was rude or rude, everyone looked very interested, but they still fulfilled requests with a delay / made mistakes.
3. Breakfasts: the breakfasts were varied, there was never such a thing that something was missing, although they always usually came at the end. The menu is simple but varied: omelette, fried eggs, vegetables, yoghurts, juice or tea, porridge, bread, butter, cheese. Everyone will be able to find something for themselves. The only thing is that the taste qualities of meat products (sausage, sausages) leave much to be desired - it is practically impossible to eat it.
4. Rooms: since during my stay at the hotel I managed to live both in a "suite" and in a double standard, the question arose: what exactly is a luxury room exactly? Its only advantage is a slightly larger size (but also the double standard is not much smaller) and panoramic windows, the view from which is quite boring (5th floor, exit to the side of the wasteland). Even the view from the standard double bed was more interesting, because the windows faced the other side + the room was on the 15th floor. Otherwise, the rooms are completely identical. Both rooms were equipped with: TV, kettle, telephone, table, refrigerator, air conditioning, Wi-Fi at the same speed. My opinion: you should not take lux from the word at all) (in the photo: lux)
5. Bottom line: solid 4. In general, everything is fine, there is a restaurant right in the hotel, you can order food delivered directly to the room, clean spacious rooms, air conditioning. Nothing special, but also nothing bad (except for the mistakes of the staff). Would you go there again? - Yes, the price/quality ratio is perfect in my opinion.
P.S. There are no washing machines in this hotel - only a paid laundress.
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4
3
February 2
I liked the hotel, it's an honest 4-star hotel. Clean, tidy, restaurant with panoramic view on the top floor. The only thing that can annoy you is if you run into a corporate party, the music booms on all floors, excellent sound transmission along the elevator shaft to the entire vertical. But, these are small things! I'll stop here again.
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January 19
An ordinary hotel, visited with my husband during a weekend trip to Kazakhstan. The room was on the 12th floor, the plumbing was working well, the furniture wasn't old, but there were two separate mattresses on the double bed that didn't fit, and one of us was constantly falling through the mattresses. Otherwise, it's fine.
The breakfasts are ordinary, the choice is small, but everything is delicious and excellent for starting the day.
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December 13, 2024
Nice hotel, clean. Friendly staff, help with any question. But the only drawback is the breakfasts: there are not enough dishes, the choice is very poor, tasteless and the coffee from the coffee machine looks like coffee water (and it wasn't even American).
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August 16, 2024
Great hotel. I stayed for 4 days and 3 nights in late July- early August. The hotel is very clean, the staff tries to keep it clean. There was a lot of choice for breakfast (porridge, eggs, butter, bread, cheese, sausage, scrambled eggs, omelet, cottage cheese, vegetables, jam, yogurt, dried fruits, fruits, coffee, tea, sweets for tea, milk), there is plenty to choose from. Breakfast is from 7 to 10, so there were always enough places. I arrived at the hotel at 23.30, checked in immediately. The room had air conditioning, a refrigerator, a TV, a table, an electric kettle, a bed, a large mirror, disposable slippers, 2 bottles of water 0.5 liters. There was no closet, but there was a place for the type of closet only open type with hangers and a shelf. The bathroom had 3 towels, a toothbrush, toothpaste, shower gel and shampoo, and a terry bathrobe. The room is cleaned every day. On the day of arrival, I called the reception late in the evening, asked for water, and it was immediately brought to me.
The location of the hotel is not bad, 20 minutes from the right and left side of the attraction, near the park.
In general, the impressions about the hotel are only positive. I will be happy to stay in this place again
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4
March 24
A gorgeous hotel, we were given a stunning view room, and in the evening we sat by the window and enjoyed the city at night. I didn't get tired of breakfast for 3 days, but I think if I had had it for a week, it would have been a completely different feeling. The room was cleaned every day - there are no complaints.
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1
October 16, 2024
A very good hotel, quite comfortable, cleaning was done every day, new slippers, dental cleaning kits, soap, shampoos and gels, toilet paper were often brought. There was a free breakfast from 7 to 10 am (on weekends until 11). Buffet, the choice is quite good. The staff is friendly. We took a double room, which had a cool view from the balcony, a refrigerator, a hair dryer, a kettle, cups, plates, spoons. Bottles of water, coffee, tea, and sugar were also brought almost every day. Of the cons: they did not warn in advance that there was no hot water, which appeared only 2 days later. Also, everything in the bathroom was quite flimsy, they could not switch the faucet to the shower, the sink and toilet were a little shaky. We lived on the 13th floor, in general we liked everything!
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3
March 28
Excellent hotel, convenient location, beautiful views, delicious breakfasts. The rooms are clean. It's a great hotel for your money. I recommend visiting this hotel
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May 4
It was clean, cozy, the room had everything you needed, the staff was friendly,
the breakfasts were adequate (a buffet with a small selection, but everything was delicious)
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January 24
I spent 3 nights in this place. I definitely won't be staying on business trips anymore.
She lived from 20.01 to 23.01 in room 508. I was met at the reception by a very unfriendly girl who didn't really explain anything and said something negative to me, obviously reluctantly.
At first, the lights were constantly turned off in room 508 and it was impossible not to wash up and work on a laptop. The electrician was called 3-4 times and he assured me that it was because of my laptop and phone charges. I drive with the same charges everywhere and have never had similar problems. They cannot cause such a reaction. Although the male electrician is very polite and friendly, he tried to help. There are no complaints about him. The maids are also active and friendly.The shower was flooded very badly, there was a flood on the floor of the room and I had to clean everything up. The toilet is located against the wall, the legs are straight "flush", a feeling of wild discomfort. I'm not fussy or stuffy, but the aftertaste of visiting the hotel remained.
After it became clear a day later that "there would be no light," I was offered to move into suite 509, which was next door. Everything was fine there, but the shower situation happened again.
They clean normally, try not to disturb. There are no questions.
The breakfasts were of the same type and meager, there wasn't much to eat.Although many people praise the reviews, this is purely my impression of my stay, and I've been to quite a few places.
I won't visit this place again, I didn't like it. There are many other places in Astana where you won't be nervous like me.
I'm not happy with the visit, I read the reviews before my business trip and decided to try staying here.
No, no, and no again.
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January 20
The rooms have panoramic windows most of all).. The bed is very comfortable!
The wallpaper is a little thought) ...
And also keep in mind that there is no safe)...
Breakfast is in the karaoke bar on the 17th floor - in itself it is very atmospheric to sit in the morning with a view of the waking city. And it's also delicious)...
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November 22, 2024
Spacious single room, everything is conveniently located, beautiful view from the large window. Not fancy, but a good breakfast. Among the disadvantages: slow Internet and difficult ventilation (there is no ventilation in the room, and the window does not have a micro-ventilation position)
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2
January 5
It's not new , but it's a great hotel , everything you need is nearby , and the center is not far away . The rooms are cozy , we took a suite, got caught on the 6th floor, but it doesn 't reach the suite a bit . The service is good!
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3
March 4
It's not a bad hotel. I liked the rooms that are more expensive than the standard ones - they are large and have a good panorama. Plumbing is of an acceptable level, in KZ there are problems with this in hotels, they save a lot, but this is normal. A refrigerator with a freezer compartment, which is also a rarity.
Well, most of all I liked the walking accessibility of the city - 5-7 minutes and you are on the central streets, there is a place to walk, a lot of banks nearby and so on.
One of the disadvantages is the Internet and the staff at the reception. The internet was sometimes better, sometimes worse, sometimes even acceptable, but it was never good. And the staff is disinterested, yawning, with colds and coughing. A simple request to bring the missing household item, a shoe spoon, to the room was not completed in a day.
Make a normal Internet connection, I'll put 5*.
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July 19, 2024
An adequate price for the service provided. Everything is clean, unobtrusive, friendly. I was surprised by the availability of bathrobes, slippers and disposable toothbrushes and tubes of paste. This is unexpected for 3 stars)
The breakfast is normal, without frills, but everything is there. It's normal for a city hotel.
One disadvantage: there is not a single hook in the bathroom! He came in in a bathrobe or dress, undressed to take a shower and ... There's nowhere to hang it. On the floor?))
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1
December 15, 2024
DD hotel room I like everything clean and cozy. But the breakfasts are cold, the distribution of hot dishes is just for beauty, perhaps there are practically no appliances on site.
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1
January 13
An unsafe hotel! I lived in this place from January 5 to January 10 of this year. A day before my departure, the shower door exploded in the bathroom, causing damage to my health. I had to spend the last day of my vacation in an Astana hospital, sewing up wounds. The hotel staff did not provide first aid, did not call an ambulance or provide a first aid kit. They tried to shift all the blame onto us and threatened us with fines for damage to property. As a result, they refunded the cost of 1 night's stay and didn't even apologize, didn't find out how I was feeling, dumped and ignored our calls. I highly do not recommend this hotel, which is dangerous to life and health
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3
October 15, 2024
It is located in the city center, a beautiful building. The room is clean. Breakfast in the restaurant on the 17th floor is very tasty, for every taste, both sweet and hearty.
The disadvantage is the audibility in the rooms, especially in the toilets adjacent to the rooms.
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3
May 4
I really liked the hotel, it was lucky that there were no neighbors. The bed is comfortable, the view is gorgeous.
Breakfast is normal, you can have something to eat. The bathroom is certainly tired.
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1
October 27, 2024
Great hotel! The room was clean and beautiful. Delicious breakfasts. The location is also good. Almost all the attractions can be reached on foot. If I'm in Astana again, I'll stay there.
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1
December 12, 2024
An excellent hotel in Astana, with an acceptable rate. There are cafes and restaurants nearby. The center is a 20-minute walk away. The rooms are clean and cozy.
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1
November 22, 2024
The hotel is not bad, at least for its money. In fact, this is the only price-quality competitor with King, and ECO wins from him with the quality of the rooms, and especially the quality of the bathroom and plumbing. There is normal furniture, normal Windows, normal plumbing (approximately corresponds to 4 *). And, perhaps most importantly, a very convenient location. You are near Mangelik, near Expo and other necessary places.
A huge disadvantage of the hotel is the weakest Internet connection. It is either impossible to cling to it, or there is no Internet on the network, or the speed is like in 97 on a modem, or there is no connection with Western services. In general, out of 2 evenings and nights, I couldn't work alone at all, and I freaked out.
Guys, don't be ashamed, change the equipment and the operator! This kind of Internet is not acceptable. You don't have a seaside resort, but a working capital city!
Well, there are also disadvantages. There is no shoe spoon in the suite. I asked for a meeting twice, and nothing happened. But at exactly 12:00 the bell rings, and they ask to leave. If you are so clear, then you need to have spoons in the room, and put more than 2 bags of sugar, especially since it is double. And slippers in size 39. Who is this for? For the Chinese?
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August 4, 2024
With all the advantages, namely the view of the city, the excellent attitude of the guys in the bar, delicious breakfasts, lunches, their attitude to visitors and service, I put a 3-star, because:
1. Disgusting wifi! 65 mbps!!!!!!! Is there really no money to supply normal equipment?!
2. The toilet lid flies off, is not fixed, it just lies stupidly.
3. The water in the shower runs from two holes - from the attachment point of the hose and the sprayer.
3. The mattress has lost its elasticity, the feeling that you are sleeping on your grandfather's old sofa. I turned it over. It turned out that the bottom of the bed, ordinary plywood, was bent.
4. The lid of the trash can in the toilet is also broken.
In this regard, the question is: does the staff who cleans the rooms not see any breakdowns?
5. When booking a room, I asked a question about early booking- silence. After receiving the reminder, I asked the question again - silence! Amazing service!
6. When communicating with administrators, it seems that you are at their home, where it is not welcome to disturb them. The hotel is not their job.
7. The lower part of the tulle on the left lies on the floor, while the tulle on the right hangs as it should. Is it uneven ceilings or a new word in design?
It seems like a small thing, but it's a pity that carelessness is becoming the norm. I'm sorry that I have to make comments.
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2
October 27, 2024
Excellent hotel, very convenient location. A little tired repair, but it didn't bother us at all, we didn't come to sit in a hotel, but to see the city! everything is clean, towels are changed every day. We took breakfast, everything is great! I recommend it!
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1
1
June 14, 2024
A new city center, a cozy hotel for accommodation with breakfast and grain Americano , reasonable prices, good staff with understanding , from the point of view of tourism, the best accommodation in Astana. Near 50 meters from the entrance, there is a pizzeria, you can have a cheap snack or lunch with beer.
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June 19, 2024
Hello, travelers!
I will tell you about my experience of staying at Altyn Eco Park – a hotel in Astana, which attracts with its modern look, but not without its nuances.
Positive:
- Modern building: Altyn Eco Park is a high–rise building with modern design and architecture.
- Convenient location: The hotel is located almost in the city center, which makes it an excellent base for exploring Astana. There are many cafes, restaurants and shops nearby.
Minuses:
- Poorly functioning Wi-Fi: If you plan to stay in touch with the outside world, then you will have to try here. Wi-Fi works as if the signal goes through underground tunnels. This is a great chance to experience life without the Internet!
- Modest rooms: The rooms at the hotel are modest and minimalistic. The furniture is functional, but without frills. If you are used to luxury, you may not have enough chic here.
- A very modest breakfast: The breakfast here is minimalistic, to put it mildly. A couple of slices of bread, some butter, sausage and tea. If you are used to a varied morning buffet, then you will have to settle for the most necessary things here.
One day I decided to drink tea and found that the kettle did not have a plate for a bag. As a result, the bag traveled all over the room in search of a decent place. This little quest has added an unexpected twist to the morning tea party.
Summary:
Altyn Eco Park is a hotel with a modern design and convenient location, but with some special features. If you are ready for minor inconveniences and an average level of service, then here you will find convenience and practicality. A high-rise building and views of the city compensate for minor shortcomings. If you are looking for a place with a higher level of service and comfort, it may be worth looking for something else.
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4
March 19, 2024
The overall impression is good. It's very clean, spacious, and beautiful. But here are the disadvantages that I noticed: it was very cold in the room, although there is a heater. Barely warm water flows in the shower. It's a very small breakfast room, and there are a lot of people, they just don't fit and get in the way of each other. The sound insulation is not very good, I heard music at night (probably from the restaurant). Wi-Fi is very bad, my mobile Internet caught better at the lowest speed.
Of the advantages, the location, the staff is very friendly, the breakfasts are hearty, delicious, albeit monotonous.
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4
2
December 21, 2024
Very friendly staff. I liked the service. The rooms are spacious and clean.
A nice hotel. I recommend.
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May 1
very good for the price,pleasant communication with the staff. calm, beautiful music. everything is clean and tidy. It smells good.
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July 1, 2024
A very pleasant hotel. Everything is very clean, the rooms are cleaned every day. Towels are changed constantly. There are remedies in the shower . Excellent location. Everything is within walking distance. There were good breakfasts, with a wonderful view from the window. In general, I received only positive emotions. There is a Wi-Fi connection.
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January 3, 2024
The theater starts with a hanger, and the hotel with a lounge area and reception. At the entrance, I was greeted by an elegant Christmas tree, wonderful comfortable furniture, a bar and lovely hotel staff. Girls and boys - you are super!!! It's like I've flown home to my family.I paid for the room online while still in Russia, took a taxi at the airport and came here (via Yandex taxi, the trip will cost you 1800 tenge, which is about 350-400 rubles). It is better to change money at home, rubles and dollars are not accepted here, but there is an exchanger 2 flights from the hotel.
They check in from 14.00, I arrived at 6 a.m., paid extra for the watch and went to sleep quietly.
The rooms are very clean and cozy, and it doesn't matter what the cost of your room is. For lovers of warmth, the floors in the hotel are heated, And what a gorgeous view opens from the panoramic windows, you need to see it at least once in your life.
I had to stay late and I paid for a room at the same hotel again, and returned here.
Very good Wi-Fi, you will receive your username and password along with the room key. There is a restaurant on the 17th floor, who has breakfast included, welcome, a buffet for you, there is a bar next to the reception. The price tag for the rooms is very democratic, I advise Everyone!!!
By the way, like the hotel, the city is incredibly beautiful. We decided with our family to come back here in the summer and definitely stay at this hotel.
I am attaching a view from the window.
In general, come, you will not regret it!!! Happy New Year, all the best and happiness!!!!!
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1
October 1, 2024
I stayed for 5 days. Excellent location , infrastructure . The rooms are clean, the food is mediocre for breakfast. But the new ones in the lobby are great taste and latte art.. Staff : I asked to be woken up at a certain hour and the request to provide an umbrella could not be done. The restaurant has a great panoramic view and is quite tasty.
Otherwise, the hotel is excellent, I will come again only here.
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December 11, 2024
everything is fine, we came on a business trip, stayed there in a suite👍 the view is very beautiful😍 the staff at the reception is very polite👍
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1
August 22, 2023
We spent several days at this hotel. The room is very spacious, clean, cleaned every day, the room has everything you need. A very beautiful waiting area on the ground floor. But what I didn't like: a very weak Wi-Fi signal, at least on the upper floors, practically does not catch. Very weak water pressure around the clock, maybe this also applies to the upper floors, but still. There are also very monotonous breakfasts on weekends, when there are a lot of guests, there is nowhere to sit, moreover, people leave the dishes after themselves and the waiters very slowly clean them up: twice I had to have breakfast among the leftover plates, which spoils the impression very much. Perhaps it would be more logical to use trays, but this is not the case here. The cafe has a wonderful panoramic view, but many things are not visible because of the dirty windows.
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2
1
January 11
A nice comfortable hotel, but it was very cold in the room, blowing from the cracks in the window. The breakfasts are meager, the same every morning, but at least fresh. The beds are comfortable and cool, everything is stylishly decorated in the room. The location is convenient, and it's fashionable to walk to the right attractions or get there quickly.
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April 9
Excellent location, friendly staff, parking available
There's not even a hanger in the room at the entrance.
Pretty old furniture
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April 14
If there is a choice, it is better to choose another hotel. Very poor sound insulation, it's just terrible! There are a lot of people like a human being. It's also better to go earlier for breakfast, since there are a lot of people and there is little space. Don't spoil your mood. Good luck to everyone.
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May 2, 2024
The hotel as a whole is not bad, good location, clean, BUT there is a huge disadvantage, in case of arrival of the group there is no breakfast. Rather, it seems to be there, but there are no tables, no mugs, no food, the coffee machine is turned off, like it broke down. The bar is absolutely not designed for a full hotel load. There are about 250 rooms in it. The capacity of the bar is a maximum of 40-45 people, if not less.
I arrived on April 27, there were not many people in the breakfast bar, there was not a large assortment. I managed to have breakfast on April 27 and 28, 2024.
On April 28, the group stopped by. On April 29 and 30, I couldn't have breakfast, from the word at all, no places, no food, no coffee, and no one was particularly worried or worried.
When they contacted the reception, they said you can buy coffee on the 1st floor, why should I buy if everything is paid for and the hotel should take care of the breakfasts, but they didn't care, no reaction, that the mess, I think it's constant.
As soon as the group left on April 30, on May 1, the coffee machine (allegedly broken) started working, places and food appeared.
I do not advise groups to go there, and you without breakfast and all the residents.
Plus, the elevators are overloaded right away and you can't wait, they drive slowly.
There was also a not very pleasant moment associated with this Constellation bar...It was my sister's birthday and we had agreed in advance that she would have a piece of cake with a candle for breakfast, of course at our expense. But when they approached the waiter at breakfast in the morning who promised it, he did not have enough time or culture to at least say, sorry, it's not working ...
But otherwise everything is not bad. The choice is yours, think about it.
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September 6, 2024
Everything is fine for a traveler who does not sit still. One of the disadvantages is that there is no safe. The breakfasts are not particularly varied, but quite standard. But there is a beautiful view from the 17th floor of Astana, where these breakfasts are held. The location is very convenient.
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3
May 30
The hotel is good, meets expectations and prices. The breakfast is not very extensive, but it will do. The staff is not rude. The location is anyone's guess, but it's the nearest hotel to Ituniverse.
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November 10, 2024
Number:
Big enough, but: it's very cold. There is no heater and during strong winds it blows as if you are standing outside. The room was on the 12th floor, on the 17th floor there is a karaoke restaurant (breakfast is there in the morning) and you will not fall asleep before 3 a.m. because of the eternal "tic-tic-tic" and Anna Asti. If you managed to fall asleep, then it won't be for long. You will be woken up by neighbors who decide to slam the door (walls are cardboard, audibility is like over your ear) or come to you for a lemon (the real story during your stay).
Meal:
Breakfast is included in the accommodation.
Cold omelette, cold eggs and grilled cheese with sausage. After the complaint, candles were placed under the food, but we had already started having breakfast for money in the hotel lobby.
Maintenance and cleanliness:
Comfortable and clean, no questions asked. But the smell of sewage from the shower stall is your companion.
Location:
Since we arrived at the EXPO, the hotel was chosen just closer to it. There are also Mega, attractions and a delicious cafe nearby.
Result:
If the budget allows, then choose something else. If you sleep in earplugs and don't have breakfast, then you can stop.
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March 24
The parking area of the hotel is not very convenient, it is necessary to modernize the territory as it is necessary to create a customer service service.
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August 29, 2024
Reasonable prices for accommodation, friendly, attentive and courteous staff, good location, but I think not for a long stay, i.e. to spend 1 or 2 nights. An average breakfast.
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February 21
The rooms are very nice, but the breakfast service leaves much to be desired. Plus, the location is not the most convenient and beautiful.
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