A very good hotel, quite comfortable, cleaning was done every day, new slippers, dental cleaning kits, soap, shampoos and gels, toilet paper were often brought. There was a free breakfast from 7 to 10 am (on weekends until 11). Buffet, the choice is quite good. The staff is friendly. We took a double room, which had a cool view from the balcony, a refrigerator, a hair dryer, a kettle, cups, plates, spoons. Bottles of water, coffee, tea, and sugar were also brought almost every day. Of the cons: they did not warn in advance that there was no hot water, which appeared only 2 days later. Also, everything in the bathroom was quite flimsy, they could not switch the faucet to the shower, the sink and toilet were a little shaky. We lived on the 13th floor, in general we liked everything!
I liked the hotel and the staff. The girls at the reception, Tomiris, and the attendants on the 4th floor (Aigul and Oksana) are very responsive and attentive to us, the hotel guests! The hotel is conveniently located! Everything is clean and comfortable, and we were also very pleased with the breakfasts in the cafe on the 17th floor (delicious and varied!). I definitely recommend it!
Spacious single room, everything is conveniently located, beautiful view from the large window. Not fancy, but a good breakfast. Among the disadvantages: slow Internet and difficult ventilation (there is no ventilation in the room, and the window does not have a micro-ventilation position)