I was served here for the first time, on recommendation. There was a problem with the speedometer, they signed up for an electrician. The queue is a week of waiting. We served them efficiently and quickly. It was lucky that all the necessary spare parts were in the store, candles were replaced along the way, and some other small things. They gave recommendations on the engine, shared good advice. In general, I liked their attitude towards customers, they are polite, they explain it in an accessible way.
Separately, I want to note that the managers responsible for pre-registration to the specialists are very honest guys, strictly follow the order without missing the "thieves" and "coolies". While they were sitting in the waiting room, they unwittingly witnessed such a case, as a cool one arrived at the point, and immediately wanted to be served, but the guys steadfastly defended the order, did not even succumb to the call "from above".
Respect and respect!
Now I know exactly where to repair my car)))
I applied to Altyn Auto (service) several times. At least, it turned out that there were no spare parts available. I had to wait 3 hours for her to be brought. From another Altyn Auto store.
As a result, 10 days have passed Since the valve cover gasket was replaced, the oil ran again.
I called, they said that the warranty for this spare part does not apply. Something like this
Therefore, do not be serviced at this service station. You sign up and come to the service at the same price, and then they put in front of the fact that the price will be 2 times more expensive, because there is no tool, several people immediately fly in and start telling that this is a difficult job, and it costs their money, the master receptionist just stands and smiles. In short, thimbles. It is better to sign up for any other service station, these are generally incomprehensible. Those who write good reviews are most likely employees of this nickel.I applied today for the replacement of the wv polo hub bearing
I must say right away, I am not a professional motorist, that's why I applied to AltynAvto for two reasons:
Price-quality, professionalism
They were engaged in both the chassis and the engine. We did everything qualitatively, explained, showed, everything was politely neat and businesslike.
Advised spare parts, oil, consumables
Offered options, which is very practical!
The manager and the master are in touch all the time, you can also be present personally during repairs and diagnostics
Удобная парковка которая почти всегда занята. широкий ассортимент товаров часть из которых нужно забирать в других филиалах. Внимательный персонал. Быстрая оплата.
They refused to accept a car for chassis diagnostics. They are afraid of the Chrysler car, with the simplest suspension of 2 levers!) Draw your own conclusions.
Магазин для авто запчастей иномарок. В наличии большое количество запчастей. Если не будет подходящего, можно будет заказать, заплатив всего за товар. Персонал и их отношения к клиентам, нейтральное, не видно чтоб ррям старались или же уставали от работы.
Хорошее, отличное СТО, удобно что можно находиться возле машины и смотреть за работой мастера. Вероятность и точность, что всё сделают как положено и правильно.
Очень не понравился сервис! Не обучены здороваться с клиентами, надо все вытягивать. Продавцам открыть рот, объяснить не судьба! Сколькобы не обращялся ничего из запчастей в наличии толком не бывает!
Плюсы: Много запчастей в наличии, хорошие цены, запчасти на заказ на любое авто
Минусы: постоянные очереди, персонал который вообще не шевелится, онлайн отдел менеджеры долго оформляют заказ, постоянные просрочки по времени доставки
Был на сервисе раза 3, качество работ нормальное, большой плюс, что сервис совмещён с магазином в котором большой выбор запчастей, а если нет запчасти, её переместят с основного магазина на Абая.