Alta banka A. D. Beograd
56 reviews
March 1
I respect the staff for their professionalism and thank them for their attitude towards clients.
November 27, 2024
Amazing service. Thanks a lot to the girls at the reception. They were very patient, helpful and friendly.
1
June 19, 2024
Great bank. Sometimes there are queues but nothing critical.
1
March 10, 2024
The best !
November 5, 2024
It's a great place! Wonderful staff. I am shocked by how many languages the girls at the reception know!
Everything is very fast and high-quality.
A huge request to our brothers who use the bank's service - smile more often and thank the staff - they are trying very hard!
I recently saw a client harass an employee for not responding in Russian. GUYS, THEY SHOULDN'T KNOW OUR LANGUAGE. WE ARE VISITING!
Please respect their work and kindness!
Peace and love to all!
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8
April 14
A good bank, there is a Russian-speaking staff, the registration is long. You can open a card for non-residents (dina and visa). There is a caveat, alta Bank is not added to Apple Pay. The Dina is only local, it does not work for other countries.
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March 27
There is a department with Russian-speaking specialists, everything was not done for a very long time. According to the terms of service, it's subjective for everyone, but the service is good!
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May 24
Just great! I'm also a client at two other major banks here. Alta is really a cut above. The main thing is the attitude towards customers. Or maybe they'll make an application sometime.
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May 10
I opened an account in the immigration department, it was fast. Special thanks to the Russian-speaking girls.
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March 4
If you want a card for a non-resident, go to the central office in Novi Grad. They are being deployed here because the language is not good enough in their opinion. And it doesn't matter if you speak English or Serbian. Don't waste your time
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May 28, 2024
The bank opens accounts for expats. The staff is very friendly. The girls at the reception know Russian, thank them very much for that. They tell you everything verbatim, help you fill out the documents.
The bank's application is still weak.but I think everything will be finalized over time
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1
October 1, 2024
The competent staff speaks Serbian, English and Russian. If you do not speak foreign languages well, then it is better to open an account here. Most likely it will not work out in a day, lay 2-3 visits and be sure to consult when filling out the questionnaire. There are samples in the waiting room.
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2
October 16, 2023
This is trash, not a bank.
From the good - a beautiful logo. They open an account quickly. Corporate dina card.
The service is zero. Okay, not fast. But they basically don't want to work.
You put money into the account - they will be credited tomorrow. Okay But you can't put euros in a Euro corporate account. And you can't go to a dinar account. You can put it on a personal dinar account and transfer it to a corporate dinar account. And convert it from it. Moreover, there is a currency exchange. But they don't know how to use it. You need to go to their alta-pay money changer, change euros for dinars, come back, put it through a personal account. But the dinars will be credited to you in a day. You can convert it in a day. Euros will be credited to you - in another day.
There was a problem with the access key to the online bank. They just started playing football. In the mail they will come - come to the department to sort it out, in the department - write letters to the post office and so on in a circle. And so - 2 weeks. As a result, we decided that we should come to the department and leave the key to replace the PIN. God willing - not for a month.
It is necessary to pay the bill in euros - they said to send the bill by a special email for payment. Sent - 4 days no response, sent the request 3 times. In the end, they answered that they could not pay without an invoice (which they sent 3 times), and then as soon as they sent the invoice, they added that they could not without an order - and neither the form, nor the form, nor the procedure for sending payments to them at all, so that they did not write without moronic questions.
Received payment in euros from a counterparty from Europe. The money went for 3 weeks. And then I found out via online banking that they were credited to the bank account in 1.5 weeks. They were just not distributed.
The bank is an antiservice.
Open corporate accounts in Poshtansk or somewhere else. Everything is bad here so far. I hope that the situation will get better over time.
PS. But in the end, the payments somehow go away.
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5
3
November 12, 2024
A wonderful place! A reliable bank where they will always help the traveler. Well, not a traveler will probably turn to some other, more common bank ;)))
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April 11
There are almost no queues. Very fast and high-quality service.
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July 20, 2024
The Russian-speaking staff is excellent at helping non-adapted relocators fill out documents and open a bank account. Thanks to the staff!
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1
May 27, 2024
Super department for Russian speakers! The staff speaks Russian and helps to fill out the documents. Thank them very much for such a kind and friendly attitude!
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3
March 22, 2024
A good bank for opening an account for Russians, for the last 2 years it has been mainly focused on them. It is a pity that the majority of Russians cannot learn Serbo-Croatian properly, this creates some kind of detachment. Online banking is normal for Serbia (it is far from the level of Russia, of course, but it is hardly the bank's fault)
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December 5, 2023
Perhaps a must-visit place. Here you can get a local card and a visa card, even with a tourist white cardboard. But everything is very slow, the map is made for about 2 weeks, be patient.
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1
January 23, 2024
It's a great bank, it's a pity that there are only two branches in the city, here and in the gallery, in this one, in the design department they speak Russian, it might be useful for someone. In general, they are very friendly, solve issues quickly and efficiently
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1
January 11
terrible service. any task is a problem. They can't do anything towards the client
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April 18, 2024
For Russian speakers, that's the bank. The staff at the entrance and in the document acceptance department speak Russian. Come in the morning to the opening, there will be no queue, people gathered after 10 a.m. and before 15.
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November 6, 2023
Here you can open an account on the same day, there are Russian-speaking employees, which is a big plus for those who do not yet know other languages, so there are a lot of people from time to time and have to wait, but the staff is polite, trying to help everyone
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3
June 16, 2024
They open cards to "non-residents", that is, to you.
The service is probably in Russian.
Everything happens for a very long time, but there is not much choice.
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May 17, 2024
It is possible in Russian when servicing a business account, they help to solve issues that in other branches require a day, two, two long location
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1
March 18, 2024
They speak Russian in the department for work with foreigners. They are moderately friendly. They go to a meeting, and if they have difficulties with the language, a Russian-speaking specialist comes.
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1
January 15, 2024
For Russian speakers, the entrance is at the far right door. There is a piece of paper at the reception with a list of necessary documents for opening an account. Take all photocopies of passports (including those with a residence permit), white cardboard, a bank statement, a work contract or an extract from the Unified State Register of Legal Entities, and everything else possible, or you will look for a copy machine in the area.
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5
January 29
There are many Russian-speaking specialists
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March 19, 2024
10 out of 10 Employees speak Russian, they suggested how to properly fill out the questionnaire! We opened an account in € and $ in 20 minutes, although we have to wait 2 weeks for the card itself! You don't need to make any deposits!!!
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3
December 3, 2024
Slowly, in the Serbian tradition. But I always left with the result, thanks to them.
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1
June 3, 2024
The Russian branch. There were no problems in principle. Except that the employees themselves do not know the conditions and the amount of commissions 🤣
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July 28, 2024
I work from 8-00, there are not always a lot of people, fast customer service.
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January 12
There are employees who speak Russian
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November 6, 2024
The Christmas tree has already been put up. The friendliest bank. Thank you for more than a year of excellent cooperation.
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March 21, 2024
A Russian-speaking girl at the reception, filling samples in Russian, opens an account for non-residents in one day
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October 31, 2024
The advantages are that we have opened an account. The cons are everything else. Overall 5/5.
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November 3, 2023
The staff are Russian-speaking girls, polite, if they tell you anything, I recommend contacting here.
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3
November 5, 2024
A big plus is that there are Russian-speaking employees.
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3
January 14, 2024
plus. There is a department for working with Russian citizens. The staff of this department are Russian speakers.
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1
March 18, 2024
They open an account quickly. Everything is clear, there are Russian- and English-speaking employees
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August 10, 2024
The staff speaks Russian. The queues are true. But there are almost no alternatives.
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September 15, 2024
A bank is like a bank. There is a separate department for Russians
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1
November 20, 2024
I got the cards here. A bank tolerant of foreigners. In this department, employees will be able to talk to you even in Russian!
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1
August 29, 2024
Just a super, very convenient bank
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1
August 6, 2024
The Russian department always helps me a lot, new cards were reissued and were ready exactly a week later
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1
May 15, 2024
The waiting time is short, but the service delivery time is long
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July 29, 2024
Queues and lack of branches in the city
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1
July 11, 2023
There is a special department for Russians. They open accounts abroad without any problems.
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8
November 23, 2023
They open an account for non-residents, but it takes a lot of time
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August 16, 2023
Polite staff, but sometimes not competent
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1