Cooperation with this store was great before I came across the work of this branch. I gave the fitness bracelet under warranty and now I can't arrange a replacement device. This can only be done by the store's director (for some reason), whom, coming from another city, I can not find in any way (either he is at a meeting, or he has a day off). To the question "why was I not informed of his schedule during the first visit", I received in response "I personally did not tell you anything and I see you for the first time": from which I conclude that the company does not have an algorithm of actions, no one is responsible for anything, employees are not representatives of the company and act according to on a hunch. You can come to make a replacement only on weekdays😳the work of this company does not correspond at all to the one that trades throughout Kazakhstan and online