Hardware store, for everyone, there is something to choose exactly for computer equipment, there are the latest novelties, in general everything is fine
Just a terrible store was issued on credit half a month ago, the phone turned out to be a defective phone, we did not take it away, refused, but the most interesting thing is that a month later a Home loan calls us and asks us to pay the loan and now we run around can't take the paper that we did not take the goods and Alser returned the money to the bank
On the price tag, the price corresponds to reality, by right I demanded to sell at the price that was on the price tags, I was refused.I was refused a 240K laptop, just because I refused their licensed program and additional settings.It's all sad...
The store is normal. But the service is on a C grade, if on a 5-point scale. It feels like the seller is coming to find out what he came for and if the product is insignificant, then he is not interested in further servicing.
There is a choice of laptops and printers not the most at different prices, it is better to buy phones from direct suppliers in mobile salons there is a large margin
Great prices, good service, but when I come to the store, I constantly have to withdraw money from the card, the terminals do not work, Apple pay and Google pay also freezes
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Anonymous review
May 17, 2018
I bought a new iPhone 7 Plus from them for 290,000 tenge. Then I found out that the iPhone had been unpacked before me, the temporary protective film of the iPhone was stuck back carelessly and with bubbles, and before my purchase, someone had already turned on and entered their Apple ID account and then deleted it. I found out about the fact that someone has already entered their Apple ID account using the official website apple.com by entering the iPhone's IMEI. Maybe they sold me a showcase sample. With this claim, I turned to the chief manager of the Alser electronics store within 10 days, to which he replied to me, in short, "this is not us, we will not accept the goods back and if you sue, we will win with a 99% probability."
If you buy a smartphone or something from them, I advise you to fully check the purchased product. In most cases, the product should not be unpacked, the seals should be in place. And good luck with your purchase!
There is very high-quality equipment, but it is expensive
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Level 8 Local Expert
November 29, 2018
Such an average staff, to be honest! Young people who are arrogant in communicating with the client! If I were an employer, I would make a remark or change employees altogether!