Taraz, Jaılaý shaǵyn aýdany, 21квартира 37
Alma+
Directions
Улица Рыскулова
14 m
15 reviews
June 15
Customer attitude 0/10
Competence of the support staff 2/10
Customer focus 0/10
In general, if it were possible to give a rating with a minus sound, I would do it. I applied for Internet connection at home using GPON technology through a mobile application. It all started wonderfully, Irina's manager called and said that the application was accepted, the technical opportunity was available, and ... on the same day my application was closed due to "user refusal".
Then, like Zemfira in the song, there were calls for support. The operators assured me that everything was fine and I should wait until my address was entered into the database. The waiting period is 2 weeks. Okay As soon as they register, they will call.
1.5 weeks have passed, and no one has contacted me. The operators suspiciously stopped finding my application, but after rummaging through their database, they found it and again assured me that everything was fine.
The dots over the "I" were separated when I had to involve my friends. Through them, I found out that there is no technical possibility at my address (suddenly), that they do not have a pole rental agreement in my area to place equipment, and that I need to talk to five more neighbors to connect, they feel sorry for me alone.
Meanwhile, no one officially called me back and did not inform me of the final decision. In general, a fat minus for you. I do not recommend anyone to contact this company.
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1
October 19
Excellent service, pleasant staff.The technicians are professionals in their field.The Internet is the most powerful in the KZ! Thanks!
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May 20
Convenient location, opposite the bus stop.
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