It's very cold in the waiting room in winter, the heating can't handle it, I don't know how the staff tolerates it, but considering that they almost always get sick, I think it's just because of work.
I strongly recommend that the company's management make repairs, in particular the modernization of the heating system, be sure to add underfloor heating, although in the center of the hall, a meter from the walls, where people walk and stand. This is simply not possible, because your feet freeze from the cold floor through shoes.
On 16.04, I bought an adapter from them and connected the high-speed Internet service. The adapter does not work from the word at all. I left a request through the operator, on 04/23, two dissatisfied technicians came and said your outlet is not working, I turn on the charger with them and the phone is charging. They're like, let's use it through an extension cord, okay, I got the extension cord, plugged in the adapter. They're gone, and the adapter isn't working again. I called the support service again and the operator offered to bring the adapter to their head office.
Are you even adequate????
I've regretted choosing them a hundred times.
The modem is not working for the second day. There are no reports of technical problems anywhere. I called the cultural center. They said that the problem was in the neighboring 11th house (12th microdistrict), and we were in the 12th house. And the problem is the same. They said wait until 6 p.m. on May 19th to fix it. Nine o'clock in the evening and silence. This is an outrage. It was the third day. Is this how services are provided? You can't work like this. I will terminate the contract with this company. There is no limit to indignation.