AlfaLab
16 reviews
April 21
After purchasing a TV in the 21st century, I identified a defect or malfunction with the sound during the warranty period (the sound is quieter or louder from 1 to 4). I rode the TV three times from Grodno to the 21st century, then to you and back. After the first and second orders, the problem was not fixed (the alfa - lab service center concluded that there were no defects, the auto-mute was turned off in the settings, but it did not help, as if they had not checked the troubleshooting). I take it this is employee indifference or what? Generally the score is -5
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1
July 4, 2024
The SAMSUNG phone WAS TAKEN FOR REPAIR ON JUNE 21. We hoped for high-quality repairs and maintenance. They promised to make repairs in up to 3-5 days. But the story of the renovation began to acquire new nuances and dragged on .After the repair, the charging stopped working. We are waiting for you again on July 8th... It's creepy
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2
October 2, 2024
I brought a Samsung phone for repair to replace the screen. They promised to do it in 2 days, eventually they called and said that they were ready even before the agreed time. I was satisfied with the quality and price. I recommend
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September 2, 2024
Good specialists, courteous staff. The vacuum cleaner was repaired earlier than promised.
Thanks!!!
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November 11, 2024
I called to find out about the possibility of repairing a Samsung TV - I was offered to write to Viber and throw off the model
And without an answer...
Service 0
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3
November 16, 2023
The service is terrible. I gave the Dyson vacuum cleaner for repair this spring, the start button did not work, they said the replacement would cost 120 rubles, I agreed. Now the button broke again, I disassembled it myself and saw that instead of replacing it, they soldered a metal bracket from the stapler to the place where the plastic cracked.
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7
September 12, 2023
It is a pity that dealers send their customers to such a company(((
The company is misleading from the very first words. I handed over the vacuum cleaner - they said 3 weeks, nothing was done in a month - new deadlines may be ANOTHER MONTH, or maybe more. No one knows anything and nothing is affected
by the terrible service
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5
November 27, 2024
Excellent service. The vacuum cleaner was repaired on the same day
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November 2, 2022
Well done, the service is on the level, I was satisfied. But spare parts are becoming a problem now, waiting is required. But everything is organized on a level anyway.
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December 6, 2021
there were problems with charging, I gave the phone to replace the charging port, to this service center. 2 weeks after the repair, it stopped charging again. Either they didn't change it at all, but simply bent the contacts, or they changed it to such a bad port that it didn't last two weeks.
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4
2
September 19, 2020
I was watching a video on youtube about repairs at the service center and suddenly remembered about this SC.
I gave the monitor under warranty for repair. Communication with the client (represented by the deputy.the director and the person taking orders) are on top. There were no problems with diagnostics, but there were problems with repairs, but not from the SC side, but from the LG representative office in Russia, from where the parts were purchased.
As a result, the deadlines moved down a bit - but it was all by mutual agreement.
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5
February 21, 2023
I won't say that wizards, but when you get a serviceable technique back, it's stupid not to be happy. I am grateful for the well-done work.
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1
1
November 16, 2020
A great team of professionals! Quality at reasonable prices! The result is always excellent!
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2
3
February 12, 2023
Good service, helped
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1
1
September 3, 2021
Just cool! From a Fashionable mane)
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4
April 3, 2020
Everything is great, everything is on time.
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1
4