Maps • Minsk • Pharmacies

Al'fa apteka № 7

Rating 4.3
Closed until 08:00
Minsk, Kuncawshchyna Street, 2А • этаж 1

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Minsk, Kuncawshchyna Street, 2Аэтаж 1
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+375 17 247-48-17
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Credit card payment
Wheelchair accessibility:full access
Panorama
Rating 4.3
80 ratings
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25 reviews

Level 2 Local Expert
January 25
The other day, I submitted a prescription at the checkout, the male pharmacist looked at it and said: "no." I ask in perplexity: "don't you have any?". He says the prescription period is 60 days. I was confused and in an extremely unpleasant state, I couldn't figure out what was wrong. I have been buying this medicine for 1.5 years and there were no problems with the purchase before. She got angry and left in a disgusting mood because she didn't buy pills, but they need to be drunk all the time, an appointment is made to the doctor, the weekend is on the nose and I will get to her in 4 days at best. The worst thing was the attitude of the seller to my problem. He insisted and did not try, as the master of the situation, to help solve the situation, to clarify, to sympathize. This pharmacist has no desire to buy anymore. He didn't take into account my feelings or the situation. I don't even want to go to the pharmacy, although I used to like it and it was convenient
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Level 2 Local Expert
May 29, 2023
Так вышло, что лекарства являются частой покупкой в нашей семье и давно замечала, что все нужное и по самым низким ценам нахожу в сети "Альфа-аптека". Но особое восхищение вызвала ситуация, когда мне помогли и сделали перемещение дорогого лекарства из Полоцка в Минск, я сэкономила более 100руб. Я обратилась с вопросом посредством Инстаграм, где собственно оперативно и полно меня и информировали о каждом шаге взаимодействия. К сожалению, не знаю имени специалиста, который скрупулезно вел эту ситуацию от начала и до конца, держа на контроле весь процесс, но очень надеюсь, что руководство компании это оценит и поощрит неравнодушных своих работников, про которых можно сказать, что они 100% на своем месте! Альфа- аптека, я_ ваш преданный клиент навсегда)) Здоровья Вам и Вашим близким, СПАСИБО за Вашу работу!
К
Level 3 Local Expert
February 11
Today I turned to this pharmacy, the young man at the checkout is clearly not working in his place. I've never written reviews, but it's terrible. People come to the pharmacy for help, not rudeness! Disgusting communication, he answered as if I had come to ask him for medicine for free. Thank you that adequate people work in the neighboring pharmacy and helped me without any problems. The management's request is to pay attention to this "client-oriented" employee, judging by the reviews, no conversation was even conducted with him. And of course, I will never contact this pharmacy again.
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