The situation : today at 2:00 a prescription medicine was booked at Alfa Pharmacy N18 at Malinina 24, at 9 a.m. the reservation was confirmed.
At 19:00, I called the pharmacy with a request to reschedule the reservation for the next day, to which the pharmacist told me, "Girl, you booked it, but the man was waiting here under the pharmacy at 9 a.m., and bought medicine."When asked who then confirmed the reservation, she does not speak, and has no idea who did it!!!(there was one employee on shift)(attached a screenshot of the confirmed reservation)
Teach employees how to use the program and let them do something about their attentiveness.
The situation is not much worse, it's good that I didn't fly to the pharmacy in a hurry, an hour in one direction.