Yesterday I ran into scammers and for security reasons you blocked my Internet banking and cards. In a conversation with tech support, I was told that after 24 hours, I would be able to delete the application, download it again and create a virtual card. And the physical ones should be reissued. I arrived 40 km away in Grodno, at a bank branch, and it turns out it may not be today or even tomorrow? And within a few days...
I have a recording of yesterday's conversation with tech support. I can't get through to tech support today. I tried it and an employee of the bank at Gorky 47
Take a commission for the statement of transactions 7p? How is that even possible? Do I, as a bank customer, have to pay for this? Losing a client for 7p? Bingo Probably needs to consider other banks for servicing.
Terrible queue management. When exchanging currency by electronic number, it is impossible to get into one working window in the queue, people with papers from operators are constantly wedged in. I stood for 40 minutes and did not exchange anything (the number was 5 from the moment of arrival). One plus is that they guessed at least to turn on the air conditioner at some stage.
The bill acceptor does not accept white rubles, no new, no crumpled, no.
The staff has been serving for a very long time, I sat there and wanted to get to the cashier, as a result, the cashier closed and they told me goodbye come tomorrow, the customer is always right, we must serve until the last...
There is a good bank near my house, which is very convenient. There is a vending machine to deposit and withdraw money. The staff is nice and polite. There is an electronic queue, which is very convenient.
The bank is greedy for ATMs, and there are people in the shopping center who don't accept cash. And there is only one ATM in the branch itself, which is why people often stand in line.
Quick service in this office, when I arrived, there was a queue, but I was quickly accepted. And the service itself did not last long, although the issue was complicated — I found out the terms of refinancing.
There are not enough employees in the department, the wait is too long. I sat in line for 40 minutes just to change dollars. also, the room is poorly ventilated, there are no air conditioners. I'll give you one star
Very convenient location of ATMs, round-the-clock access. The service of the staff is at the highest level. The attitude towards customers satisfies the needs. The schedule of the bank itself is also convenient
The best bank in the Republic of Belarus today. Incredible promotions and offers that other banks can only dream of. Qualified and courteous staff who puts everything on the shelves and will be able to help in any situation. Alpha, you are the best!
I came to get a salary card. We helped with setting up the application. They offered an additional card. Everything was chewed up and explained. A very friendly person, they explain everything in an accessible way. A huge plus is that the card is delivered by mail when ready
I ordered an installment card, the red card is called! Fire conditions!!! Cooler shopping cards, who is in the subject. I will get rid of the shopping card! In general, Alfa-Bank is a cool bank! Everyone to Alfa-Bank for a RED CARD!!!☝️☝️👍🥳🥳🥳