Good conditions are promised.
I opened an account with three cards.
But it is impossible to transfer money from a bank card to a Russian card, although this is stated.
The support service does not communicate at all. He sends unsubscriptions after the time when everything has already been completed, in a few hours.
I do not recommend contacting you.
I took the ticket. They were sent to the 2nd cashier. The girl was busy serving a customer. When she was free, the next client in line was called. She agreed to serve me first.
I wanted to make three arbitrary payments in the bank's system. It turned out that for each payment you will need to pay 25 rubles. And this is not a commission, but the cost of the payment. It is cheaper to pay with your bank card as an arbitrary payment worth 2.5 rubles. There are no words. I just wasted my time.
I made good money on Alfa Bank's product this month.
I just recommend the product to my friends and acquaintances, they get bonuses and I earn. I can teach you
They will never learn customer orientation in Belarus. The cashier works alone and serves clients sent from other specialists without waiting in line. And 30 people have already gathered for the currency exchange! Part of it is gone. But the bank does not count how many customers it loses. I understand that there are more ‘profitable’ clients. But this does not mean that the rest of the operations can be sacrificed! And by the way, during the waiting time, the course has changed for the worse for me. And who will pay for my parking? The bank does not have parking for customers
There is an electronic queue +
Friendly staff +
Comfortable furniture +
Boiler +
And most importantly:
The waiting time is worth it!
And the most important thing is that we have solved the task I set.
The staff is nice and attentive. Fast service. It took about 20 minutes to complete the card. It is possible to issue an instant card that will be given immediately
The correct, clear and most even bank in Grodno (and in general in the Republic of Belarus and the Russian Federation). I would like to leave special thanks to Tatiana, Ilya and Konstantin (I will not specify the names, I am sure they will all be found there and recognized anyway)
I would call it a bank of quick, even instant solutions, and this is important in business. From a fast Internet Banking system, to the speed of performing all types of operations. We recommend it to everyone!
While most banks are located in 2021, Alfabank is located in 2030, a chic branch both from the point of view of design and from the point of view of service. the ability to organize events for Alpha's clients turns the bank branch into something more
The department has very friendly and smiling staff. Thank you, Lydia, for your patience and increased attention to my question. The Bank of Prosperity. Well done
A comfortable office, courteous staff. True, there are few staff, so there are often queues, but you can wait on a comfortable sofa with air conditioning)
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Дмитрий
Level 8 Local Expert
February 18, 2022
This is the best bank in the country, everyone is always very polite and kind. Everything is high-quality, fast, and only professionals work. I only use this bank, and I will never change it.
I have been serving in this bank for 2 years as an individual entrepreneur.
The quality of service is at the highest level.
The tax payment function is especially pleasing. Thanks to Alfa Bank, I have never had any problems with the declaration
The layout is inconvenient, when you enter during rush hour, you don't even want to be interested, but where do you actually want to just go.
All bank services can be obtained online, including initial registration, so do not even go to the branch.
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Надежда Иголко
Level 3 Local Expert
September 27, 2022
I closed my second loan here today! I am very happy, they gave me no problems, all the interest and the work of the bank are transparent, no additional write-offs or percentages out of thin air, thank you for your honesty!
After 10 minutes of waiting for the operator's response and not waiting for it, no nerves are missing and it's constantly like that, horror, do something.
I came to the bank branch to make a payment, as a result, after standing in line for 15 minutes, I was told that I couldn't do it today, because payments to other banks' accounts can be made before 16.00. for reference, it was 15.53 o'clock! I am disappointed with the actions of the bank's specialists!