Two ticket offices - one is closed, the second lunch is until 13:00. There are 12 people in the queue. Are these your accepted service standards? Is there any way to ensure the smooth operation of cash registers, taking into account the constant queues? Google maps has a lot of negative reviews about the work of the cash register in this branch. Also, card replenishment via the information kiosk does not work!
02/28/2025, time 17:50-19:00
Two cash registers, one of which is not working. There are about 30 people in the queue. 3 more employees are sitting at the tables. To perform a minimal operation, you really need to stand for a whole hour. How are things going with you guys? Is nothing bothering you?
There are 20 people in line, there is one cash register, in which three employees are sitting, while they are still being sent there on loans without waiting in line, they arrived at 11.00, they had not passed by 11.40, the service was disgusting.