They work fast, all the staff are so polite, even the online operators I talked to in the app. I had a few questions, they told me how to do it more conveniently, they answered all my questions, and most importantly, they processed everything very quickly, and at another bank where I was on the same issues, I only waited in line 3 times longer. Comfortable sofas for waiting, even a photo zone was equipped)
I came to the office on 13.03. for an urgent and difficult question for me. It was necessary to open 2 accounts, transfer money and get a certificate. And everything is within literally 2 hours.
ANNA LEONOVA saved the day.
She explained everything, worked quickly, clearly, and professionally. My requirements were fully met and in a fantastically fast time.
I used the bank's services 6-7 years ago and there is something to compare it with. It's nice that things are moving for the better.
Department - 12/10
Once again, I bow low to Anna!
While I'm spending time in line at the bank on Krasnaya 7, so that it wouldn't be so useless, I got the urge to leave a review here and now.
Alfa-banks in Minsk are open until 19:00, with the exception of two, unpleasant surprise number one.
I went to the office at 93 Independence Street near Chelyuskintsev Park at exactly 19:00, and of course, I was informed that they were already closed. The client is wrong here, it is allowed.
On Krasnaya 7, customers are languishing on sofas, the queue for electronic numbering seems small, but! How slow the specialists are, of which, by the way, there are only 5, two of which are exchangers, it's just incredible! The opening hours are coming to an end, but I feel like I'm spending the night here today! All you need to do is change your last name and identification information! All. This cannot be done in the mobile app.
I got a very sad impression.