The bank is not bad. But, I ordered the card, while clarifying that the index was specified incorrectly, I asked to change it. To which I received a response from the bank that it was not so important, the card would still come to the address. As a result: the card did not arrive, I had to re-order. Thanks to the call center girl who edited the data. The staff of the department is definitely a minus.
I love Alpha very much, they are polite and can tell you everything in detail. But it's a shame for the time spent: not for the first time in this department, but as a physical person or as a legal entity, there are HUGE queues. You'll be idle for at least an hour. As it is, there seem to be at least two specialists...
It's a nightmare. I wanted to buy a product on Minipay. But only this bank gives a loan. I had to become a client of this bank. I arrived at the department, the employee took my passport, entered something into her computer and said that everything was OK. Today I'm trying to buy a product and the system gave me that my data is not valid. I call the bank and they ask for a code word. But I didn't fill out any paperwork. She didn't name the code word. As a result, I did not buy the product and why did I become a customer of the bank, if at the same time I cannot use the services of this bank. Now I have to go to the department again and sort it out. I spent half a day yesterday, and again I spent half a day on the trial. And the bank branches are far from my area of residence. I'm not happy, I also said it mildly. The operator says to wait three days, they say, the system will be updated and MAYBE everything will be fine. The first is why the bank did not allow me to fill out any papers if they now require the word, the SECOND is why the employee did not tell me that I need to wait three days to verify the data.
I think I don't want to be a customer of this bank and I don't advise others.