Let's start with the fact that the promised departure time is 19.00, when calling, they reported that the departure time is 20.00 well, all adults understand that there are traffic jams in the summer.BUT the bus arrived in Anapa at 22.30
Let's continue, several passengers who were previously called to confirm their reservation were not on the trip lists on the day of the trip itself and people stayed in Anapa at night
There was no Wi-Fi on the bus
The arrival turned out to be an Indoor market instead of the declared Southern Bus Station
You are taking 50 people on the bus, so create the promised conditions
I do not recommend this company to anyone for a trip, and I will tell all my friends never to use your DISGUSTING transportation
Hello, first of all, I ordered a bus ticket to Moscow for the cost of 3500, they called and told the Mercedes brand number and time, it turned out that a minivan arrived, I had to pay 5000 for the trip, that's not all! There is no place on the trip , you can 't relax sitting , plus we went through Lugansk to pick up the girl , we passed the checkpoint in the Luhansk region , 4 and a half hours ! Upon arrival in Moscow, it was slushy and the driver drove his Mercedes , I had to get up in the mud to pick up my things ! In short, I am not happy with the trip, and I will never go with this carrier again!
The dispatcher absolutely does not know how to talk, ill-mannered from the word at all
I have booked a place, there is a confirmation in the correspondence, I arrived at the stated time, I call to clarify what I hear "you refused"
I do not advise contacting this carrier