A wonderful hotel, with excellent service. The room is warm and very clean. There is a spa, swimming pool, sauna, hammam, take a swimsuit with you. The gym equipment is working, the gym is clean. A wonderful, delicious, cozy restaurant.
I do not understand where the 5.0 rating comes from, the most important thing is by what criterion catering establishments are evaluated, this is actually the food itself. Hungry people came here to eat and after a 30-minute wait they brought us these dishes, if I may say so... We ordered a side dish (potato slices) and two portions of meat (pork). The meat had a strange smell, as if it was stored not in the refrigerator, but in a package on the floor and began to rot and absorbed the smells around. The smell of spices did not interrupt this smell, it also tasted incomprehensible, very strange, like juicy and fried, but as if the meat had already begun to rot before cooking, so it was too soft and stretchy. Sauces also taste strange (cheap) Of course, no one would let us into the kitchen, but I really wanted to. Of course, no one asked our opinion about the dishes. To summarize, for this money, the place is terrible, the food is alarming (except for potatoes, it was nothing), I really do not recommend it, it's better to have a snack in fast food with understandable quality or get coffee with dessert at the nearest coffee shop!
The staff is basically normal, polite enough, there are no complaints about them.
In general, we will not talk about the cafe "Alesya" itself, or rather, not only about it, because it is also worth mentioning. At least because of the completely bad price tag, which, I think, is a companion of pathos, which, for some reason, someone decided to instill in this institution. Well, for example, a glass of Blanche beer costs more than 10 rubles... ! And this is not craft, they opened the bottle, poured it into a glass, brought it, bang! 10 p.) And so on, in the same spirit. Cute four-person gatherings with light snacks and a couple of beers cost around 100 euros. In St. Petersburg, in a restaurant above Aurora, a full, hearty dinner, with live music, not the cheapest alcohol and with the same, approximately, beer came out at 7000 rubles. Russian. Well, okay, it's not about the second floor, but about the cafeteria or whatever they position it, which is located downstairs. The fact is that literally in two weeks and, accordingly, two visits there, I realized that these visits were the last) It all started with the fact that eating a pretty good "Caesar" I bared my hair there, really!) I was shocked myself ..., so much show-off and pathos, and in 'Caesar' the hair ..., almost fell off the chair ...!) Then I also thought that I probably shouldn't go there anymore. But at some point I found myself in that area, I needed to drink tea, maybe have a snack, well, I went in with my wife, with a fool... In short, we took the menu from the bar ourselves, then, after we had already chosen what we would eat and drink, we waited for 10 minutes for the waiters, who amicably discussed something cheerfully and did not pay any attention to us until I called out) Well, in the end, after ordering, we were informed that due to a special event on the second floor, they would not even give us ice cream, and there was also no tea that we ordered... That's it! Well, what to do ..., smiled and went on... So you think about it, hair in the salad, completely dead waiters, well, add a bad price tag here, plus the pathos that makes you sick... Something like this. Good luck to everyone!)