I believe that this company is deliberately misleading customers. Never mess with them in conjunction with Boxberry. They indicate the wrong points of parcel delivery, but in fact you have to go for parcels three miles away. This is such a scheme, apparently, that people would think that it is very convenient that every house has pick-up points, but no, there are only 3 of them in the city and they are very very far away.
They advised me, but today they brought me to hysterics with their inability to work, the operators are waiting for the courier for the second day before that I waited three days. It feels like they are doing us favors, that they are taking our parcel where the management is looking, it seems to me that the operators did not read the terms of the contract. If anyone knows the number of the manual, please give me a little. On holidays, everyone wants to go home to their relatives earlier , but thanks to them, I 'm sitting at work all nervous , thanks for ruining the ancient mood . I wonder if they will be punished.
Never, under any circumstances, use the services of Boxberry and AlemTat. It is impossible to imagine such an inadequate service. I never could have thought that my parcel would be lost out of the blue, and even with a reaction like "well, sorry, it happens, call someone there." No, I'm not sorry, I'll sue both companies.
Avoid them, my friendly advice to you.