(Review spring 2023): The most beautiful place. Friendly and helpful staff. We had a great time!👍🏻
(Review July-August 2024) For the second year in a row, we came to this guest house 🏠 We still had a great time and enjoyed the atmosphere of the "garden of Eden" 🙂 During the peak season, there were slight roughnesses with check-in, there was confusion with rooms and prices, the same situation was observed with other guests. I would really like the owner of the establishment to pay attention to this, because the desire to return here still remains! 🙏
We had a rest in August ! The territory is beautiful! Close to the sea! The service itself is terrible! There's Sabrina acting like a director!! When you're sitting and resting, she walks around like a nod-eater and makes some kind of remark! Don't relax at all! It's very annoying! Very unpleasant ! I'm cheating on the cost of a percentage ! Sometimes they say one thing, but on arrival they say more ! Because that room is already occupied! And they value their entire reputation! They look into my eyes and talk ! I don't care if they go looking for a good hotel! Although people have already agreed on a completely different skmmu! The rooms stink of damp! The only advantages are that it is close to the sea!
Alashara Guest House, Turkish sweets shop on the 1st floor. We went there almost every day. Delicious Turkish churchkhela, Turkish delight with different flavors, nougat, halva... Everything is delicious and fresh. The Muslim boy salesman is always polite and helpful. He always offers new products, and also makes very good coffee. I recommend it to everyone!
The yard is very beautiful! It's close to the sea! But the yard is not very clean, where the kitchen, dirty tables, and trash cans are openly open. I think the owners will fix the situation. During meals, they are in front of their eyes (( the entrance area to the territory is tired paint and plaster of the fence. There are shortcomings ... but nevertheless I liked it! the rooms are clean, the furniture and repairs are fresh, the bed is clean. It's a bit boring around here, but the owners have nothing to do with it, of course.
We had a rest at 9-15.08.2023! Divine! I liked everything.
Sabrina is a wonderful administrator, any request was executed in a moment! Clean, cool, we are lovers of warmth, we chose a room without air conditioning. Wifi catches everywhere.
You can wash and iron the laundry. Conveniently located between 3 beaches. 2 pebbles next to each other, on a sandy walking pace of 30min. There is a park with relict pines nearby. The rest was great.
There is a kitchen with a place to cook, wonderful tables and benches for company or just to eat, several shops nearby, several food outlets, a Sunflower cafe around the corner. The area was without cars, children were running and playing ball. Beautiful plants, the yard is well maintained.
We had a rest in Alashar in June 2024. We were pleasantly surprised that in fact everything turned out to be much more pleasant than expected. The case when the Price-Quality issue, the price was decently lower.
Booked through the website 2 months in advance. We paid for the reservation for a day. We were received ahead of the check-in time. We went to a meeting and allowed late check-out without additional payment. The area is gorgeous. The view from the window is in palm trees and flowers. The bed and towels are as good as new. The kitchen is clean. We took food to a nearby takeaway cafe and quietly ate on the territory with our drinks, vegetables and products from a nearby store, where everything is there. It is so convenient and profitable for us. The sea, the beach and the area along the coast are incomparable. That's what we came for. And we were very satisfied.
One of the advantages is the relative proximity of the sea and a good garden in the yard. Everything else is full of disadvantages. In general, this is not a guest house, but a flophouse for an expensive price. I made a big mistake booking this hotel after reading several reviews, which were mostly positive, and only after making a prepayment did I read the rest of the real reviews. Arriving at the hotel, I hoped to the last that everything was not as bad as described, but the reality exceeded all expectations. The main disadvantage is that there is a high demand in this place and the owners decided that it would do for these poor bastards anyway. The room in which we were settled opens onto the backyard, where all household equipment is stored and there is a part of the kitchen with a barbecue. From 18 to 23 hours there is a pump that pumps water and rattles so that the TV in the room is hard to hear. The room is dirty, squalid, there is not a single chair. There are really two half-dead tiles in the kitchen for which there is a queue. Before leaving, a woman came up to us and asked if it was true that we were leaving. It turns out that their three families of non-relatives were put in one room with one toilet, referring to the fact that there were no places and for several days they were fed breakfast that they were about to be relocated. So she went to us to check if we were really leaving.
I really liked the guest house, a wonderful green courtyard. Excellent host and attentive staff. You really relax in this place without unnecessary problems. The rooms are comfortable, two families of us rented rooms on the 1st floor. There is a kitchen in the courtyard where you can cook your own food. Minibuses stop right next to the guest house for excursions and trips to the sandy beach and to the city. There is a good store nearby where you can buy the most necessary things. Also on the territory of the "house" there is a shop with sweets, I took everything by weight, it turned out that everything was fresh and delicious
Thank you very much, I liked it! A very beautiful courtyard!!! Close to the sea. The room has a toilet, shower, refrigerator, Wi-Fi! Barbecue! The kitchen! I hope for the renewal of electric kettles and stoves! So everything is fine!
I'll come again! I recommend.🤗💛
A great place to relax. Comfortable rooms with all amenities, kitchen for cooking. As well as fishing without leaving the guest house. Near the market,magpzines, the center. Walking distance to the beach is 10-15 minutes. I recommend it! Relax your soul!
We had a rest in Alashara in August 2023. I will write all the pros and cons, everything is honest.
Pros:
1). The territory is very beautiful, palm trees, flowers and lawns.
2). WiFi worked well in the room and on site.
3). The sea is close 5 minutes leisurely to the beach, clean and warm sea, large pebble beach. 4). The host is nice and friendly (Abbas).
Minuses:
1). Until I made an advance payment for the day, 4500 answered quickly, after making an advance payment, they stopped responding, it was difficult to write off before entering.
2). In correspondence, they promised a lot, including parking on the territory, in fact they are no longer allowed to put cars in the yard, they put everything on the street (there are a lot of cars), but for an additional fee they offer parking a little further down the street.
3). The kitchen is terrible, there are more than 30 rooms on the territory, not all vacationers eat in cafe. There are only three tiles in the kitchen for 3 pots, two kettles for all and one microwave. One ladle and this is for 30 rooms.
4). The rooms are simple, there are no kettles, hair dryers and air conditioning is not everywhere in the heat of 35-40 degrees.
5). 6 days of our vacation have passed, and no one does cleaning and does not change the bedding, I had to remind the administrator Sabrina. They came and cleaned the room, but the bathroom and toilet were not cleaned. What's most interesting is that when we moved the bed, there was a layer of dust and corks from lemonade and champagne under it, which means they don't really clean at all. The bed has been changed, but it is darned, mended, with stains that do not wash off.
6). There are no washing machines in the rooms and even no shared ones, you need to give them to the administrator and for 300 rubles they wash, also with ironing. I wonder if the owner knows what the administrator is doing?
7). There is a TV, but it is useless, there is no image quality, it shows three channels.
8). Lights and water are sometimes turned off, but this is the case everywhere. A generator wouldn't hurt.
9). And the most important problem is the staff, the owner hired Tajiks or Uzbeks in vain (I am tolerant of all nations, there are good and bad people everywhere). Indifference and unwillingness to work, laziness and rudeness will ruin this place. Those who came to Alashara once will not come a second time and will not advise him because of the staff and all the disadvantages that are there, and they are just because of their unwillingness to work.
The place is good, beautiful, close to the sea, shops, cafes, but we will look for something else. I think 4,500 per day is not cheap, but there is no service.
This is my honest objective review.
We rented a 2-room room. The door from the street side is immediately the road. You can put a car in front of the room. If you put a dryer, then they brought it into the room at night, and then as a passageway and things will not be left to their own devices) the kitchen has two sinks, electric cooktops, one is comfortable and one is single. The plates are plastic. There are few knives and mostly refilled ones. Sometimes there is not a single one, people sort by numbers. There are no glasses for champagne wine. Glasses. It's important to me what I drink wine from)! I had to drink from glasses. There is a barbecue. And grates for frying. There are many tables with benches . Two Wi-Fi. They change the linen . We were there for 10 days and changed it several times. Pure snow-white. They give two towels for each large and small. A toilet roll. For some reason, few photos have passed for publication.
Pros, the sea is not far away, a shop, a cafe nearby. Cons, audibility of udas, cardboard walls, horror. The Tajik family, the staff, the nightmare. There is a TV, but the antenna does not work. And it is also very interesting, write that you have seen the owner, surprisingly not once. They have a generator. The kitchen is a nightmare. The tiles barely pull. We were in late May and early June. We were lucky, there were almost no people. But when all the rooms are checked in, it's terrible. The territory is green and beautiful.
Since we are talking about a hotel, we have the best memories and impressions about it. A green well-kept yard, friendly and helpful hosts. Proximity to the sea, to shops, to cafes. There is a highway to the center of Pitsunda, it's a long way on foot. If you can go one way once, then you are too lazy to go back) but there is a minibus, the schedule of which is difficult to track, so we took a taxi. But they settled in this area consciously, not to hang out in the central part. So the area itself suited us completely, a wide pebble beach, clear sea. Hopefully there won't be any additional fencing and fences in the future.
UPD: It's a great place, but in the summer of 2022 we couldn't get through to it on all phones and social networks. Everything remained unanswered, even from different numbers.
Unfortunately, the beach there has also changed (after all, fences appeared a la mesh netting, paid toilets, k-e were free), and there were more people compared to 2021 and 2020
Hello everyone, this year we rested with our family in this place, we liked everything, despite the blackout (the transformer burned down), but during the afternoon everything was fixed, the room is good, clean and cozy, really a family vacation, a friendly host and administrator,well done, and the helpers on the farm are not sitting still all time is in business. We will be glad to see you again.
I stayed at the hotel for 3 days, the manager Sabina is very friendly, quickly solves issues, monitors the tranquility in the hotel. The hotel is for couples with children. Very beautiful well-maintained territory. This year, the cook's services were added. She cooks very well, decent portions in size, not expensive. The quality is excellent. The sea is nearby, clean, nice beach with pine trees))) I recommend.
A cool place, you can go fishing on the lake, there is a refrigerator with delicious food at inexpensive prices in the kitchen, the owners are friendly and kind people, thanks to Anastasia for her trust (I left the money for the beer on the bedside table) in general, I liked everything
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Любовь Воронеж
Level 7 Local Expert
March 20
if the owner of A-lashara does not teach his staff how to work with tourists and treats vacationers who bring money to people like a human being..but nothing good will happen. People communicate with each other. The workers of A-lashar also spoil the impression of the people of Abkhazia! There are many excellent hotels, many kind and humane locals. Learn to work with them! Many hotels will be built soon and there will be fierce competition. And because of this attitude, many people do not want to go to Abkhazia..They don't want to hear it. Think about it before it's too late. ..The sea is nearby, the territory is super. We need to respect people!
We rested here from 24.07-5.08
It is this place that I rate at one star. And then only for a more or less beautiful territory. Well, it's not far to the sea. Of the pros, that's all.
Further cons:
1. There is no promised parking. We parked the car on the road near the fence. Cows are constantly walking there, cars are being hit, there is not enough space.
2. The room was cleaned on the 6th day and then after persistent requests.
3. The child caught rotovirus and vomited. They asked for a rag to clean up. The vaunted Sabrina announced the price of 200 rubles for a rag, which costs 20 rubles in the fixed price. Washing also costs 300 rubles. For the fact that the child soiled the sheet, they tore off another 500 rubles, although everything is perfectly washed.
3. Turn off the light and water. The owners didn't even bother to buy a generator for this case. As a result - spoiled food in the refrigerator. During the blackout, the tile in the kitchen does not work either. These cheapskates can't even put 1 gas stove and buy a balloon. When they tried to express it to them, the answer was: "Don't you like it? You can move out!".
5. Well, the owners. They are just boors and boors. You can't interrogate anything, the staff is rude. We can't put cars in the yard, but I drove my minivan into the territory and started washing it. I filled the whole site with chemicals and water. And our children actually play there.
Almost everyone who rested during this period remained of the same opinion.
We will never visit them again and I will not recommend them.
In general, Abkhazia has the most beautiful nature and zero service. People are also rude and boors. They drive like crazy. They don't follow the rules. They don't have insurance. And this is despite the fact that half of the cars are tourists, guests of the country. They don't care, they can fly straight to you on the oncoming lane. But we are forced to buy insurance. Arrange raids on tourists (traffic police together with insurance)
In short, they got a gorgeous place, and they don't know what to do with it.
Not a bad hotel, a responsive manager, a very green well-groomed territory, a lot of tables outside under canopies where it's nice to sit in the evening coolness. The only disadvantage is that the kitchen is not equipped for a sufficiently large number of residents (one small tile barely warms, the microwave is the same), one electric kettle.
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Екатерина
Level 5 Local Expert
August 14, 2024
We were here from 30.07 to 08/08/2024. He left a very ambiguous attitude.
On the one hand, close to the sea, convenient location.
And on the other hand, there is a lot of negativity.
Firstly, we were deceived at check-in. We were promised a beautiful new room for three, but we got into a room for two with an extra.a piece of furniture that needs repair: a light bulb in the bathroom is hanging on wires and you constantly touch it, the water pressure is very bad, the bedside table is broken, the mattress is old and bedsore.
Looking at the height of the season, looking at night, is still an adventure. We didn't take any chances.
The kitchen requires special attention. Three electric tiles for the whole hotel, queues are constantly. We had no light for two days, we couldn't even drink tea. The kettle does not turn off by itself. The owner is afraid of the gas stove, but is not afraid of the kettle, which does not turn off...
Take a portable gas stove with you if you have it.
The Internet is bad.
A complete lack of entertainment for children. There is no trampoline or swing. Children are bored.
There is no parking either. When we booked, we were told that there was, but in fact it turns out that all the cars are behind the fence.
But Abkhazia is not a hotel, but the sea, the sun, the mountains. And that's all right. Good luck!
Can I have 0 stars? In fact, this is a terrible place from many sides.
How it was. I booked a room here on the islet website, the order was accepted. Then they replied to the mail that it was necessary to send an advance payment simply by transfer to the card overnight. I translated it.
And everything. No answer, no greetings. Well, okay, I think maybe they forgot.
Well, we arrived together with a pregnant wife, at 9 am to check into this place. Yes, I know that check-in is usually from 14:00, but we were ready to pay extra for an early check-in, but what's there. I explain the situation to the administrator, and he tells me that they are no longer working with the island, and in general that I should call and push everything out with them, and they will not settle us, and we are far from the first. He says that there were people who prepaid them for a WHOLE vacation, and they still didn't settle them. I say, well, wait, here's my translation, not to the island, but to your personal person. Oh, yes, she says. I don't even know what to do, he says... Wait, I'll contact him. And THAT's IT!!!!
Then my pregnant wife and I sat in the heat after a night flight, FIVE hours on a bench. Then she finally came out and said that she wasn't supposed to, but she was going to meet us and settled us in the most terrible room, without towels in the backyard with a view of the fence a meter and a half from the window. And all because the price, even for such a room, is twice as expensive as I ordered on the website. And now attention, the rooms were free when we expected! But she basically kept us in the dark for five hours in the heat, like figuring out the main thing.
As a result, we lived one paid night, even though I booked longer, and moved out.
Conclusion: think many times than to go here. And in no case do not pay the full cost in advance. They will be deceived and will not even blush. Good luck to everyone.
Attention! BE VERY CAREFUL!!!! (99 percent of your vacation will be ruined!!!) For the first time in 20 years of annual travel, I write a negative review. Our story began with an early booking, in the month of March 2023, we booked for September 2023, having a nice chat with the person on the other side, discussing the moments, paying an advance payment, we were looking forward to the rest. A week before the arrival, there was a connection and everything seemed to be fine, but somehow a premonition allowed. There were no answers to some of my questions... Well, what's to worry about, they're waiting for us, the hospitality is flourishing. A few days before arrival, I asked about the room in which we will live (I really asked to move in on the 2nd floor), but I also did not receive an exact answer, but Alashara!!!Why worry?... We arrived, happy and cheerful, after lunch on the right day and realized that it was still a ppp.. And that you still need to listen to people's feedback and your hunch. They calmed us down for several hours, promising to settle us right away, but at the same time they asked us to show all correspondence and calls with representatives of this house...Those very representatives, speaking in their own language and pushing each other, tried to solve the unsolvable. There were no rooms available and the fact that we had booked for half a year did not bother anyone (Well, it turned out that way... After those very two hours, I began to resent that I was rudely told to take your prepayment and get out of here.... Oh... Hospitality.... We didn't go down... We came for a vacation and we want it...Here they talked for another 15 minutes on their own and offered a room of the "Chicken Coop" category, Unfortunately it is not offered to the choice of tourists, this is a VIP room for the elite.... Then there were promises that they would find something for us now for the night, and tomorrow they would come up with something, I wonder what.. If there are no numbers.... Well, I had to leave... Since it was late in the evening and I had to run around Ldzaa and look for a place to live... The story is very long, but very instructive, during those 2 hours and 30 minutes of rest on the territory of Alashara, I managed to hear negative reviews from people who were there... Unfortunately, apart from the beautiful territory, there is NOTHING else there. I HOPE that when choosing a place to stay, my review will be instructive. BE CAREFUL!
I liked the room, it has everything you need, it's clean.There was a two-room apartment with amenities.The area is very beautiful, the palm trees are glowing, and there is a great dining room in the next house.There is a kitchen, but there are often not enough dishes.There are tables, you can sit perfectly in the evening in nature.I did not like the periodic problems with water, very weak pressure and cool.The lights were also turned off several times.
I liked everything very much. The owner, Ali, is a very decent and cultured person. Special thanks to Sabrina, the staff girl. She is very attentive and responsive. My wife and I were very satisfied. If you wish, no one will disturb you for the whole vacation. If you need cleaning, change of linen, laundry, ask the staff yourself. No one runs around and does not touch you. Which is very encouraging. We used to live in the private sector, and the hostess there is very compassionate, but there really was a lot of her. I recommend this heavenly hotel to everyone in a heavenly place of a heavenly country.
The place is beautiful, green, lots of shade and fresh air. But the staff ruined the whole picture already at the entrance…
We were greeted by sullen faces, a slightly boorish woman and the same man. They don't go to the meeting. 1 family room, two-room and 2 double rooms were booked.
1. Family: Conday is in a room one far away, if you close the door, the children will suffocate. The ceilings are very low, the first room is an entrance hall, there are 2 single beds in it, one third block the entrance to a large room. It's not pleasant.
2. One double room is good, the couple, in general, liked everything.
3. The second double is a full bottom. The air conditioner did not work, or rather it worked very well, but it did not regulate the temperature. If you are asked to replace the number, we will refund the money, look for another one. And don't give a shit to this dude (a hotel worker) that we came as a family! We asked him to go look at it together and at least try to set it up, help, so he reluctantly went and said that we all have phones and we can download the application and adjust it ourselves.
In general, this attitude is unacceptable to guests and has greatly spoiled the whole impression of the hotel.
Host, draw conclusions and replace the staff. The atmosphere is so unfriendly that there is no desire to stay. Family room 6000. I even had to leave the payment for the day in order to leave as soon as possible.
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Ольга С
Level 6 Local Expert
August 3, 2024
We had a rest in this guest house in late July-early August. I'm not sure if I can recommend it, but I'll list the pros and cons below. We lived in a 2-room room on the 2nd floor, the Windows overlooked the backyard with a barbecue and the roof of the gazebo. 6000 per day. 2 weeks.
Positive
+ Green , relatively well-maintained area.
+More than 10 tables on the veranda. You can always find a place to have breakfast or lunch.
+Relatively clean rooms. There are nuances, but in general everything is fine. White, clean bed linen. Nice furniture in the room.
+The room is cleaned
+There is a shop and cafe nearby
+ Wonderful, clear sea. Nearby there are pebbles and pines. We also went by car to the sandy beach.
+ If there were problems, contact Alkhas. I have solved all the questions, thank you
Minuses.
- It is very inconvenient to walk to the sea, with children 90% of the way you have to walk along the roadway, and especially local guys rush at high speed. The roadsides are filled with cars or tour tables.
- Kitchen. 2 tiles that barely work. It took 25 minutes to cook the pasta, I specially timed it. There is always a queue for them. Plus, the staff of the guest house also cooks for them.
- Plastic plates! This is the first time I've seen this. Some mugs have chipped edges and handles. Very few glasses.
- There is a cupboard in the kitchen for residents to store groceries. Once I left a bottle of butter and a pack of sugar. The next day, everything was gone. So keep all the products in the room.
- The territory is constantly open. A large bag of nuts from the veranda was stolen from a woman in front of us. We came in from the street.
- Electricity is often cut off in Abkhazia. Many guest houses have generators. But not here. There was no electricity for more than a day. As a result, there is nothing to cook, the refrigerator does not work, all the products have gone bad, there is no light.
- The most unpleasant moment is Sabrina's employee, there are reviews about her below. We are very loyal guests, but even that didn't help. I asked for the cost of washing. She said 300 rubles, OK, brought a bag of things. Small. Shorts, several T-shirts, socks, one children's sundress. A package from the crossroads, a maximum of 3kg of things. She looked at the things and said that it was two washes, one machine would not fit and would need to pay 600 rubles. My husband looked at their car, we have the same one. Loading up to 5 kg. There are much fewer items in the package. My husband suggested that we load things together and see if everything fits or not. She refused. As a result, I washed everything in one go. We paid 300 rubles. All this was accompanied by comments "as if we need your money", "we're getting into our pockets" and so on.
In the evening, we went to the Turkish sweets store at the guest house to buy gifts for friends. Sabrina was standing behind the counter. And here are her words - "you better not buy here, otherwise you will be deceived here." There are no words. It would seem a trifle, but it is precisely such a tiny fight that demonstrates the attitude of the staff to the guests in the best possible way.
Whether we return to Abkhazia or to Ldzaa, we will definitely, the sea and nature are magnificent. In Alashara, it is unlikely.
The store sells fake Turkish sweets produced by the Sochi plant. They are transferred from boxes to trays and sold at exorbitant prices (100-200 rubles per 100 g.). Everything is soaked in stale cheap sugar molasses. In general, an unscrupulous scam
I couldn't help but leave a review for 12 days of rest-we visited paradise on earth.Entering the courtyard, you feel the enchanting smell of flowers (there are many of them and they are insanely beautiful)The whole yard is well maintained and rich in shrubs and trees.Greets the guests, Sabrina.The wand is a lifesaver that always helps everyone in everything (you turn to her with any request)In the kitchen, a Suraya, sweetest girl works wonders (she will cook everything that you do not ask for and everything is very very tasty)You'll die of Khinkali.And about the cake, even words are not enough to describe what a divine taste.Special THANKS to her for that🥰The rooms are clean and very comfortable.The sea is a 6-minute walk away.The sea is clean and warm.And what kind of fishing (do not forget to take fishing rods with you)Horse mackerel for dinner, mmm!We are delighted with everything!A wonderful place to relax!!!
We had a rest in Alashar from June 25 to July 8. Three rooms, one double on the ground floor, a double and a two-room on the second floor. There was no hot water at check-in, when we went to complain to Sabrina, her first reaction was, I don't like it, we'll refund the prepayment and get out. And so with any claims. However, after everything was done, they even hung their own water heater in one room. Periodically, around 6-7 pm, when everyone came from the sea and went to the shower, the hot water stopped running. It turns out that all you need to do is turn on the pump, but you did it only after complaints. Upon arrival, we had a terrible impression of the mattresses, because all the springs were felt by the body. A few days later it turned out that there are mattress pads with which the mattress becomes comfortable. For some reason, all the amenities had to be begged and sought with complaints. The double room on the ground floor is fenced off from light and sun by a partition, so there is a feeling of dampness and linen does not dry. There are two summer kitchens on the territory, on one where you can cook yourself only four tables and little space, on the second, where you can only eat food bought from them for much more comfortable and more space. The territory is beautiful, everything is planted with various plants and it is impossible to walk and run on the lawns. There is no place for children, only a paved area intended for parking. Good location, 5-7 minutes to the sea, on the way there is a grocery store where you can pay with a card, in the rest only transfer, as well as various tents with fruits, vegetables, ice cream, sweets, etc. The beach has all the infrastructure, canopies, sun beds for a fee, changing rooms, toilet, drinking fountain, tents with drinks and food, water activities. There are fewer people on the two nearest beaches, further away there are more. There is a Sunflower cafe across the street from the guest house with delicious food, large portions and reasonable prices. After walking around several places, we stopped at a Sunflower and ate mostly only there. Excursions are sold at every step, and everyone's prices are the same.
It's a terrible place. With a prepaid (!) booking through a popular online platform, you can easily be thrown, as happened with us. We arrived, and they tell us that they allegedly canceled our paid reservation. And as for the refund, please check with the online platform - you did not pay us anything. At the same time, they did not bother to contact us and warn us in advance about the cancellation of the reservation, of course, from which we conclude that the administrators are dishonest. However, as such, there are no administrators there - the connection was with them by phone, and a couple of guests from the Asian republic, who lives and works in the "administrative" trailer, "runs" everything. I accidentally managed to look there when they were looking for them - there is dirt and disorder there. What can we say about room cleaning, if they live in such conditions themselves. And in general, the interior of the "hotel" leaves a depressing impression - an anthill in cardboard boxes. It seems that his only advantage is the greenery in the courtyard. But you don't want to live in bushes and mud...
We lived in Alashara from June 9th to 19th. I liked everything. There were 5 of us. The room is two-room on the second floor of the hotel. The entrance is separate, there is a table on the veranda, you can sit in the evening. Clean, the linen is good, the beds are also normal. We cooked by ourselves, all the dishes are available. I liked the attitude towards the residents. Thanks to all the girls, especially Sabrina.
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Екатерина П.
Level 4 Local Expert
August 10, 2024
I didn't like the hotel. All negative reviews are true. Everything is very used, requests to fix it are ignored, as well as requests to clean up, and when asked to wash it turned out that washing had risen sharply in price. A two-room room does not make sense, because beds were put in the second entrance room, it is cramped and there is no air conditioning, so the door is always open between the rooms. One of the advantages is a beautiful territory, 7 minutes to the sea, but the beach is on the outskirts next to the military unit and it gets dark there already at 18, opposite a good store with a generator (!), which is important because the lights were turned off day and night twice during the week of rest, and the hotel has no water, no Internet, no air conditioning without light. The hotel has a well-organized independent kitchen, but the neighbors ate in the dining room.
We had a rest in Alashar in August 2023. We booked a room in May, made an advance payment for one day, sent a check to whatsapp – upon arrival at the guest house, we were asked to show proof of prepayment. Gel, soap, toilet paper are not provided upon check-in. The room was given on the 1st floor, the 2nd floor was agreed upon when booking. 4 spiders were killed in the room; two dead ones were in the recess of the refrigerator door handle in the room (they don't wipe there). There was no cleaning in the room for 10 days, there was no change of linen or towels. Two people were allocated 2 large and 1 small towel – which we used for our feet, of course, in 10 days it got dirty because the floor was dirty – when we left for a dirty towel, we were fined 200 rubles. Of course, we paid it, but the sediment remained. The gallery in front of the ground floor rooms is partially separated by wooden partitions that shade the space for drying swimsuits and towels – which means they remain wet. The sheets and light blankets are clean, but some have small holes. There are two tiles in the kitchen (one is single–plate, the second is double-plate), in the morning and before lunch, a queue forms in front of them. The cooking utensils are old with a curved bottom, which is why everything burns to it, then it stands and soaks for a long time. Next to the sinks, there were no dishwashing detergents for a couple of days for several hours. Plates are mugs with a lot of chips. The garden is quite beautiful, but during our stay there were a lot of withered branches and leaves.
Minuses
- lack of documents for fixing prepayments, check-in/check-out dates
- three comfort plates for cooking in the kitchen
- old deformed cooking utensils
- dinnerware with chips
- insufficient number of towels
- lack of cleaning in the room
The place is suitable for guests arriving by car with their own multi/coffee makers, towels, dishwashing detergents…
I have been vacationing here for several years👍👍👍 In translation, Alashara is LIGHT. The courtyard inside is covered with greenery, citrus trees. You need to book rooms several months in advance. 5-10 minutes walk to the sea. There are many cafes nearby. There is a good grocery store and a hardware store. the sea is clear, the coast is clear. The presence of dolphins speaks about the purity of the sea☝️
I do not recommend it!
All impressions were spoiled by the service staff, Sabrina and Hussein, the administrator extorts money, when booking the room it cost 4500, when checking in the price has already risen to 5500. Naturally, the surcharge was refused , tk booked in advance .
The rooms are not cleaned, dirty, dusty , they have never been cleaned in five days.
During the eviction, they were asked to wash their dirty bed linen, because it was stained.
Clarification! The room was booked with a child under 3 years old.
They refused to wash , because the room price includes cleaning and laundry. As a result, extortion for bed linen, it was necessary to pay 500 rubles for linen with stains. We were ready to pay for a stained sheet, but Sabrina and Hussein refused to take the sheet with them (it is clear that the business is being washed, and they will make it up again)
One more question.. the sheet was already brought from the laundry, maybe it's already a prepared dummy sheet, because the room was accepted after delivery.
The impressions were ruined. I have never seen such a service anywhere , especially laundry and extortion .
The nature of the sea and land is very good. The staff, service and rooms do not match the prices. The service is just getting out of the Soviet stereotypes, like the client owes everything. Clean, 300 m to the sea.
The food will be prepared to order. Cafes and shops are nearby. The prices are average, not cheap.Close your eyes to the flaws, and everything will be fine.
I booked a room for 2 people for July back in April, made an advance payment. When booking, beautiful photos of the room with access to a beautiful courtyard were provided. In fact, we were settled in some kind of komarin lane, where the exit from the room rests against the fence of the neighboring plot, the room smelled of bleach all the time. After making claims, they promised to replace the room, but they never replaced it, after repeated requests they washed the floor, but the smell of chlorine remained, even from pastels. The linen was changed and the room was cleaned only after a special request, although cleaning and a change of pastels were announced every 4-5 days. The price for a room with a fence is the same as for a room with a garden, it is very unfair. I asked for compensation for being misled when booking, but my issue was not resolved. I am attaching a photo of the "beautiful" Views
Cozy, clean, well located, near the best cafe in the village (Sunflower), beautiful garden, 5 minutes to the beach. We had a rest in the second half of September, everything is fine, thank you, we will come back again!
The hotel is very clean, everything is tidy, there is a dining room on the territory of the hotel, the food is very tasty, I also liked the service. It takes 5-7 minutes to walk to the sea, not so far.
I write honestly everything as it is . Never stay in this hotel. For 5 thousand rubles, a shabby dirty room, smells damp, the bathroom is dirty, there is no soap, the water pressure is weak and most importantly noise insulation, if someone walks on the second floor, the ceiling creaks and the chandelier wobbles, the Internet barely pulls. There are not enough dishes and stoves in the kitchen.The only plus is the beautiful landscape and proximity to the sea . And all this for 5 thousand rubles . Think before you settle here .
The rooms are small, but everything you need is there. The kitchen is shared, in a separate house. There is an air conditioner. Pleasant courtyard area. You can sit comfortably in the evening. The sea is 7 minutes away. Shops are nearby.
I will try to be objective.
The sea - I remain with my long-held belief that the sea in Abkhazia (Pitsunda in particular) is the cleanest (photo). In any case, there is no such clean sea on the Russian coast. The pine forest perfectly complements the place of rest - this is a great opportunity to escape from the heat, even if you go to the sea for the whole day. Now, as for the house itself. It's close to the sea, not the 1st line, let's say one and a half :), the exit to the beach was made in a straight line, but before we had to go around the fence.
There is a grocery store nearby (the second one on the way to the sea), by the way, quite affordable prices. Hospitable hosts, a cozy place with a very pleasant atmosphere. There is a lot of vegetation, the palm tree is just great - in the photo. However, there were power outages, a queue for a kettle to have breakfast, and a crowd of people in the kitchen. It was expected that it would be possible to eat right here, but due to some circumstances it was impossible. People come in companies by car (by the way, it is convenient - there is enough space for cars, both inside and outside). The rooms are clean, but it seems to be humid, I did not understand where this feeling came from, I did not notice it last time. I was confused that they do not give out a foot towel, but offer to purchase it for a fee. Excursions are offered at every corner, we visited Ritsa and Athos - we really liked it. In general, the rest is like my grandmother's in the village, but with the sea. There is nothing to do with entertainment - just go to Pitsunda (three stops on the minibus), but everything is quite modest there. The result is a good vacation, but I can't call it great. I recommend it to those who prefer to relax in the village. Thank you for your attention)
We had a vacation with our family in July. We had a family room. A toilet with a shower, in our bathroom there was a TV that showed 4 channels, and others had more, a double bed wide, we slept with our three-year-old son and husband, a wardrobe, bedside tables. The older children have a fan, single beds and a chest of drawers. In the 10 days we were there, we did not clean up once, although the rest were put in order. We lived separately from everyone, with a separate entrance, when the others had neighbors. There are not enough dishes if you cook yourself, who managed to be lucky, the children of course found games to play, but there is not enough space. Since it occupies an area with cars in the yard who comes to rest, I will not say that this is a minus, but still. Of course, it was more frustrating that so many people went to hotels, and not enough dishes and two stoves with two comfort plates, well, not very great. We were always on the beach before lunch, and since the child was small, we came to sleep, we did not go swimming in the evening. There were waves that were not particularly strong, they were just with garbage, local guys collected it with vacationers. In general, everyone on the beach, as always, who rested there, will understand. There are people, but there is always a place to put things. I liked the lamb, it was delicious and remained, now they sell it mostly by weight, smoked trout is also very tasty, churchkhela has risen in price very much. If I used to buy for 35-30 rubles, now the cheapest is 100 rubles without bargaining, I took 80 rubles on the market because I needed a lot, they made a discount. And in New Athos, I took 50 each, the only difference is that there were walnuts on the market, and hazelnuts there, although hazelnuts were more expensive on the market.
We had a rest in September 2022. A normal guest house. Everything you need is available. The beach is nearby.the store is very close. A well-mannered , unobtrusive maid. Everything is cleaned up, clean. All issues were resolved promptly. Nice, well-maintained territory.
I booked a room for September back in July, because I planned my first family vacation at the sea very carefully and in advance so as not to look for accommodation in fact. I made an advance payment and submitted a receipt. The host answered questions in Viber once every two days or so, assured that everything was fine, the reservation was accepted. Two days before arrival, when I boarded the train, I again asked if they were waiting for us, but they ignored me. Arriving at the address, it turned out that there were no rooms, the owner looked at the correspondence presented to him with surprise, vaguely tried to blame some administrator. And only after a conversation in raised tones, he took me to another private house, returned the prepayment. But in general, to come like this for the first time and find yourself in the ass through the fault of the owner is a game. Please note that the owner indicates the location of the house in Pitsunda, but in fact is located in its suburb, about 3 km from the city, in Lidzawa. Agrba Street is both there and there. This is plus money for travel from Pitsunda and back.
I couldn't appreciate the amenities of the rooms for obvious reasons. Everything is beautiful and green from the street.
The owners of this guest house, to put it mildly, are dishonest. We booked two rooms with them in a month, and upon arrival we find out that our rooms have been rented to others. The prepayment was returned with great difficulty. Never rent, much less book rooms in this guest house.
On the day of arrival, a surprise awaited us, the room that was booked (2 rooms, there were 4 adults and a child) turned out to be occupied. the administrator messed up the dates. They began to offer us another accommodation for 1 day or they said we would refund the prepayment and, like, go wherever you want, we looked at other options and called around, but everything was busy, and after driving almost 1700 km by car for a day, there was no strength to drive around the area to look for something. For a day, we were offered to stay in one 2-bed room (friends with a child were accommodated), and this second room was 2X2 meters (as a utility room), a bed was put there and my wife and I were accommodated. Since there was no toilet room, they asked where we should go to the toilet at night, for example, they said they would give us a key, they approached us several times with this question, but they did not give us the key. The next day, they moved into the room they had originally booked. There was a mounted air conditioner in the bedroom, but it did not work, there was a floor in the second room, it made terrible noise (it did not really cope with its function for 2 rooms). The bathroom handle is broken, the paper holder is broken. They said cleaning on the fifth day, and asked to be reminded, we reminded on the 5th and 6th day, we came to clean only on the 7th day (I washed the floors where I saw fit, there was dirt around the bed and remained) They don't change the bed, they only give it out, you have to take off the old one and give it back and make up the new one yourself. A sheet with holes, a stained blanket. The website states that you can order food from them (breakfast, lunch and dinner) it turned out that it was impossible, it says there is a bar, but in fact it does not work. It also indicates the observance of silence from 23:00 to 8:00, but this is also not observed, the company screamed and neighed until 3 a.m. The audibility is terrible, we lived on the ground floor, it felt like elephants were walking on top of our heads. There were power outages, problems with water, they could not always wash when they wanted to. When leaving, they also tried to force them to wash the bed linen, because the child stained it or paid for it. Of the advantages, the territory is pretty, well-groomed as in the photo. But the service is a tin, if you can call it a service. The room cost was 5000 per day (rested in August 2022). We were also told that this is a small price that you supposedly want. And we are not a hotel. Maybe we were so unlucky, we lost time on the first day while we were sorting it out, on the second while we were moving. But I still don't recommend staying here. Spoil the mood. Our mood was saved by the clean and warm sea, beautiful nature (trips to the mountains). I wish you all a good and comfortable stay. And not to get into similar situations.