Anatolia Hospital
67 reviews
August 5
G-ja Sirin molodec ona mne ochen pomogla super professional pozdravlyayu
1
September 29
I am grateful to this hospital for the prompt and professional help to my baby! The rooms are clean and comfortable, the medical staff is polite. They try to provide an interpreter if you can't explain yourself. At the reception, almost all the girls speak Russian.
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1
July 21
Awful. I can't think of another word. I got to this miracle hospital with poisoning, I arrived feeling terrible. The reception didn't even pay attention to me, especially the woman who speaks Russian is unpleasant. I'm standing there thinking about how I could cope with nausea, and she didn't even pay attention to me, she doesn't care - she's sitting talking about her own. I waited for an appointment for more than an hour, coped with nausea. No one cares about you, they are rude, rude, they just don't pay attention to you. They'd be better off if you just didn't come there.
In short, I do not recommend this institution
When the IV was put on, the hands were pierced 4 times because they could not get into the vein, unqualified staff
I wanted to cry while I was there.
If you really want an AMBULANCE, then contact a more caring clinic. This place is not about a friendly attitude
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August 27
We were vacationing in Turkey with a family, a child in the hotel hit his head and received a lacerated head cut, first aid was provided on the spot at the hotel and an ambulance was called for insurance, we were taken to this hospital, since there was insurance, all manipulations turned out to be free for us (paid for by insurance), a CT scan of the head was done, the wound was stitched with a stapler, treated and they let me go to the hotel, there are Russian-speaking staff, there were no problems with understanding. They also made recommendations for treatment.
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August 8
A disgusting "medical" institution (if you can call it that). The goal is the same - pumping money out of insurance companies and tourists. You won't get any help there, from the word at all. The insanely long wait, unqualified specialists, the boorish attitude of the translators at the reception. An elementary thermometer was impossible to interrogate. They prescribe a bunch of tests that need to be coordinated with the insurance company. We got to this place with a child, sat in the hallway without any help for an hour, until we raised the "hi". The doctor examined the child without a bathrobe, gloves, without treating his hands, listened with a phonendascope in a supine position and only from the front. The impressions are the most disgusting, try not to get into this institution.
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4
1
October 14
According to the insurance, I got to this hospital during my vacation, they provided assistance and prescribed further treatment, medicines were available, a Russian-speaking doctor conducted the reception, Russian-speaking staff also works at the registry. After a 4-hour stay, a full lunch was provided. The hospital is clean and comfortable. The insurance provided a free shuttle service from the hotel to the hospital. There is a pharmacy nearby.
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October 18
1. Modern building. It's clean inside. The rooms are comfortable
2. The staff is polite and qualified. The registrars speak several languages
3. Doctors are professionals in their field
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August 7
Having applied there, I got into a not very pleasant situation with translators.
I was given an interpreter, Irina, who rudely tried to close her mouth to every outrage just to be listened to
Going up to the doctor in turn, the nurse called her 3 times so that she would come up , so she did not come up
I started to get indignant, the man helped. I really don't know his name, unfortunately, thank him very much.
I also want to say a big thank you to Ekaterina the translator
She accompanied me everywhere , helped me and was humane . Which is not a little important for a person on the other side.
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1
September 29
It so happened that at the end of my vacation, I had Quincke's edema, in a matter of minutes my face, hands, genitals swelled, my larynx swelled, it became difficult to breathe, a cough appeared, plus very severe urticaria all over my body. We saw that Anatoly's hospital is the closest to us, which is also suitable for insurance. We arrived there by taxi, explained the situation, and listened to us... Nothing. I sat in the hallway for two hours. Periodically, an employee who worked with us passed by, offered to go with him, went somewhere, said sit here, and nothing happened. It would be fine if they were loaded, it could still be understood, although a person with Quincke's edema should be helped immediately. But the staff just walked around with mugs, chatted, laughed, went out for a smoke. Then it started to rain and everyone poured out into the street to admire the rain. As the same employee explained, they had not had rain for 8 months, how could they miss such an opportunity! I started to tremble so much that my teeth were clanking, the itching was unbearable, it was hard to breathe - and no one cared. To our questions, how long to wait, is it possible to put at least an injection as soon as possible - no reaction, sit down, wait. As a result, they gave me an adrenaline shot and asked if I wanted to stay in the hospital. I refused at first, but then decided it was better to observe. As a result, this employee simply disappeared in an unknown direction, we waited for him for another hour. It was one o'clock in the morning, we were tired and cold from the air conditioner, so we spat and went to the hotel. I asked for a prescription for medicines, by the way, they didn't give it to me, saying that I had to donate blood first, but it would be on Monday (I applied on Saturday). The next day, in the evening, there was a relapse (there was no treatment as such), we went back to this hospital and again according to the rolled-out scenario - sit here, sit there. This time there was no reaction for three hours. One employee, whom we literally caught by the sleeve, seemed to get into the idea that I should at least be examined, approached our employee, but he did not agree. In general, they were stalling for time so that we would just leave them. To be honest, I am shocked by such blatant unprofessionalism, such an inhumane attitude towards patients. What if I had died in their hospital? It seems that they don't care what happens to the person who turned to them for help. And who did not receive this help. We looked at where else we could go, it turned out to be a hospital in Mahmutlar. We contacted the insurance company, waited for the transfer and went there. They were already waiting for us there, they filled out the documents in advance, so they immediately examined me, put me on a drip, then wrote out a prescription with drugs, explained in detail how to take it. Here is a huge thank you to them, these are real doctors, professionals, and just wonderful people! And I do not recommend Anatoly's hospital from the word at all, to bend twice two with them.
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October 29
Not the best place to get an ambulance. 4 hours waiting for an IV for a hypertensive crisis, they gave tablets under the tongue and waited 4 hours for the pressure to drop. The staff is not willing to come, if you contact them, they answer that they do not understand Russian. The movements began after the scandals began, the person is ill, the pressure is growing, there is no help. The vacation was ruined, I had to interrupt it and return home to Russia, because they could not help, and waiting for a stroke is not the best prospect...
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October 26
A good hospital treated the child after prolonged diarrhea and vomiting. They immediately took all the tests, determined the cause , prescribed treatment and the next morning they were discharged with home appointments. Both the baby and the mother were well fed. The room has a bath, toilet,TV, a bed for the ballroom and a sofa for the attendant. The Russian-speaking girls at the reception are very attentive and have a good attitude towards patients
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October 22
Good time of the day.I had a rest in Alanya in mid-October.The high blood pressure was raised, and the truth came quickly according to the insurance.But then the adventures began , they were assigned to some kind of ward .they took blood for alcohol .Then I lay there for 3 hours, no one came up.I've already started swearing that I feel bad, I have blood pressure.They gave me some kind of pill , but it didn 't help . I filled out the papers for a long time .filled it out.They told me to wait again.when it got really worse for me, I started swearing and eventually put on an IV, which helped a little.that's all.You have to ask for everything with a scandal.It's a disgusting hospital.nobody needs it .But if you offer money, then please, I do not recommend this policy to anyone
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October 26
An excellent hospital, there is a Russian-speaking staff, they are examined promptly, even better than in Moscow, I broke three ribs, an MRI was done within 30 minutes, a surgeon took over.Service and decision-making are on top.
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July 22
Everything is high quality. The service is super, but our insurance companies very often refuse. Therefore, when you go to the clinic, first study on the Internet how to apply for an insurance case
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September 1
It's very scary
In this hospital, I was first treated for a hypertensive crisis, and then left in intensive care for a day. The nurse in the intensive care unit had a wife from Ukraine, he promised to kill me at night. I barely got away at night, sick
We will not go to Turkey anymore, thank you
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1
October 13
In August 2024, we visited this institution, fortunately everything went well, the child's shin was sewn up, there are Russian-speaking staff, quickly, insurance covers the treatment
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September 27
We have been given a package program for treatment at your hospital.I was told that I received an incredible discount on the amount I paid.I went for 7 sessions and was told that it was over( hypnosis) Because the process was progressing well, I directed my friends, but when I directed them, I realized that they priced the same method differently.Whoever I sent was given a more reasonable price than me.It is unacceptable for such a corporate hospital to give different prices to each patient.I was contacted because I complained.The person who reached out defended himself by saying that if your treatment had ended in 17 sessions, we would have received this price, but it ended early.But I still don't have a finished treatment.I'm complaining.If the excess money received is not returned to me, I will continue to make my complaint to all the necessary places.
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September 28
The medicine here is at the highest level, I got here with rotovirus in the evening, the Turks quickly dug me up until the morning, in the morning I felt as if I was not ill, no weakness at all! Well done guys!!!
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May 30
The staff is helpful. There were more problems with coordinating all procedures with the insurance company. The room is very comfortable.
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October 24
Extortionists of money, there is no help, although the insurance was written off, even a plaster splint could not even be done properly for a child, but they lured him to the operation, a disgusting place
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October 25
Sirin Cinaroglu. She is a very friendly and kind girl, speaks Russian well. Supports in difficult times. Thank her very much.
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August 22, 2023
Попали с дочкой в больницу 21.08.23 с ротовирусом. Уход, палата и т.д. все очень хорошо,НО !!! После выписки меня попросили оплатить услугу невошедшую в страховку - нахождение с ребенком старше 12 лет. Я без вопросов оплатила,а чек не выдают! Переводчик,который занимается оформлением документов рускоязычных сказала, что как будет готов выдаст. В итоге пока стояла за чеком на ресепшине пропустила трасфер до отеля. Чек ожидаю 2 часа, на любые вопросы ответ один - сядьте посидите сделаю. Пропуск своего трансфера это дополнительные 2 часа в коридоре приемного покоя. Возможно будет платным.
2
June 18
The hospital is like a hospital. Everything was provided under an insurance policy.The staff speaks many languages and is responsive.
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September 25, 2023
I thank the doctors and medical staff of the hospital in Side for their help! I broke my arm on the wet tile floor in the hotel. The ambulance brought me to the hospital. First aid was provided. It took a long time to coordinate everything with the insurance company. The girls courageously negotiated with them and helped to achieve the operation. Then there was an operation. After the operation, everyone also tried very hard to help. Thanks to the doctors and nurses! I wish the hospital to improve its facilities and equipment so that it would be easier to help people. I bow low to everyone and thank you very much! Moscow confirmed that everything was done well. A little bit one edge of the bone turned out to be the wrong point, but in general it is not criminal.
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1
October 1
Beds with a limiter, fire food, we were lying with a child, smashed our heads in the hotel pool, we also courted conscientiously
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1
October 1, 2023
Got caught with rotovirus in a child.immediately suggest hospitalization .one Russian-speaking girl... Disgusting attitude at the reception... They register for 4 hours.. Because they served a drunk with a cut for cash for three hours they hung around next to him. And two small children were lying with pains at the registration. They spit on the insured.
The doctor walks around smiling at this time.
When you start asking why it takes so long to switch to shouting and insults... Then the administrator and the guard begin to ram... Then the child's phone is playing loudly ( and everything was fine for two hours) ... Something else is wrong... Disgusting attitude...
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4
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June 13
Helpful and friendly staff. Clean and cozy.
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August 9, 2022
Попали в госпиталь по страховой с ребенком с ротавирусом. Отзывчивый заботливый персонал, для похода к врачу при первом осмотре сопровождает русскоговорящий сотрудник, отличное питание, быстрый осмотр врача и мгновенное назначение лечения, очень комфортные, чистые и симпатичные палаты. В одноместной детской палате удобный диван для взрослого, на ТВ есть турецкие каналы с мультиками и один русский канал (ТНТ), часто заходит проверить медсестра, регулярная уборка. Из окна видно горы.
1
June 13, 2023
Для меня это было что-то страшное. Отдыхала в отеле сенза ресорт. Поднимаясь по лестнице, запнулась, сломала руку. Рецепшн зачем то сам вызвал скорую, зная что у нас у всех есть страховка. По приезду ко мне долго не подходили. Была русскоговорящая дама. Объяснив мне, что сейчас наложат гипс, а утром операция, у меня возник вопрос: а для начала может рентген сделаем? Сделали рентген, озвучили сумму 😡😭- за гипс 650 $ , а за утреннюю операцию, от которой я отказалась, 3500 $ . Платно, что был алкоголь. Не столько много его и было. С их промилями я должна была 33 раза умереть. Всё это делается СПЕЦИАЛЬНО! ДЕНЕЖКИ! По приезду домой, мне объявили что вам была привязана просто палка, в сравнении. И заново ломали руку,т.к была оказана непрофессионально помощь. И за что я платила такие деньжищи?
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3
August 30
The emergency room resembles a quest, but if you get to the department, you get high-quality treatment.
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1
November 21, 2023
On November 15, 2023, I got here on insurance. I was put on my feet in a day. An excellent ward, amazing nurses, the smartest female doctor! I bow low, I still had time to rest 🙏🏻💕
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1
May 16
It's a great hospital. Doctors are professionals in their field. Everything was done at the highest level. The operation was successful. Thanks!!!
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October 18
The service was insured. Diagnosis : quincke's edema, we waited in line for 5 hours. I don't recommend it
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August 13
The staff is young , they could not put a catheter on the child , all their hands were pierced (
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1
October 12, 2023
Thanks to the doctors and nurses, as well as translators, we were in a very difficult situation with the child, prescribed competent treatment, the attitude towards us was excellent)))
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October 4, 2023
Very good hospital! We got there the first time with a broken nose, the second time with severe SARS. In the first case, an operation was performed, and all the procedures were carried out under insurance and professional assistance was provided, the nose is fine 👍🏻in the second case, we were dug and until we were convinced that the child was in perfect order, they did not let us go, there is a cafe at the hospital where you can have a snack and drink tea/coffee, as well they have translators, so communication was completely easy! In general, I advise👍🏻❤️
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July 1, 2023
В выходные дни специалистов нет, только скорая по этому не ждите нормального обслуживания, я для того что б ребёнку сделать анализ крови больше 4х часов отождал. Отношение к туристам нулевое, типа ваши проблемы. А в будний день все достаточно комфортно и быстро.
August 10
They quickly found the cause of the disease. Good staff
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September 14, 2023
Все отлично, если бы не попытки больницы надурить струховую выписывая лишние анализы и исследования, не предупреждая пациента. Потом страховая отказывает, а вам прелагают самим оплатить.
May 23, 2023
Потрясающий прием у доктора Firat 🔥🤍 и координатор Татьяна, очень доброжелательны улыбчивы и заинтересованы 🙏🏼🫶🏼 не страшно, даже получить травму 🙏🏼 Спасибо большое ☺️
1
July 11
Sirin helped very well in communicating with doctors and other staff. She is very kind and sincere.
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April 30, 2023
Огромное спасибо специалисту Şirin. Супруга порезала палец в море. Наш вопрос быстро решили, обработали рану. Отзывчивый персонал, качественная помощь. Обращались по страховке.
1
October 15, 2022
В августе 2022 года попала в этот госпиталь. Состояние бвло ужасное плюс незнание языка. Ситуацию спасла Флюра это человек ангел в одном лице. Она успевает везде и успокоить пациента и наладит всю работу по диагностике и лечению .
Очень понравился доктор , профессиональный подход к лечению. Надеюсь что руководство госпиталя по достоинству оценит работу Флюры, ведь это бесценный персонал в ее лице.
К сожалению не запомнила имени мужчины с черными волосами на рецепшине, он очень агрессивный и грубый, орет так что слюна брыжет у него изо рта. Таким людям нельзя работать с больными.
Спасбо медсестрам отделения , доброжелательные и отзывчивые. Находили время и общались со мной через переводчик. Спасибо. Чагаева Наталия Леонидовна
4
January 26, 2023
Была на приеме у врача по беременности, врач сделала мне только узи сказала срок и отпустила домой. Даже не посмотрев на меня, не назначила анализы и все что нужно было. Заплатила за приём не малые деньги, при том что ещё переводчик женщина которая там работает , попросила дать ей дань за перевод пару слов , не в восторге осталась !
1
August 27
They helped with the problem, I had to wait a little
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December 1, 2022
Выражаю своё признание и благодарность в лечении и уходе за моей женой доктору Erdoganu Gultekin и специалисту по работе с иностранцами с ресепшен Sirin Cinatoglu. Здоровья. Процветания и благополучия вам.
1
February 14, 2023
Обратилась в больницу по страховке. На 8й неделе беременности с жалобами.
В регистратуре нам помогла Сирин. Она же сопроводила в кабинет к врачу и помогла в общении с врачом (выступила переводчиком).
Врач Мухаммет сразу опросил, сделал УЗИ, выписал рекомендации и лечение.
Персонал очень отзывчивый.
1
October 10, 2022
Обратились с ребёнком, температура 39, болит живот. Взяли кровь, осмотрел врач. На все это у нас ушло 5 часов и 6000 лир (на данный момент 20400 р). Врач сказал, что помощь нам не нужна, а при температуре пейте Нурофен. Худшая больница, куда мы обращались.
P. S.
Обратились в другую больницу, где за 500 лир нам поставили диагноз и назначили лечение, которое нам помогло в кратчайшие сроки
4
October 26
The staff is good, the attitude is good too.
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June 21
The horror is just never get there👎
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