A good hotel is warm and clean. The breakfasts are very tasty. The staff can be friendly. Provide more services. I asked to pick up food from the courier, they said no.
Theft in the room (cosmetics, small cash).
The manager of the hotel-medical center, apparently, does not hold a position in connection with professional achievements or knowledge (there are none). So, for another very common reason .....
They don't pay taxes. Cash is accepted as payment, but accounting documents, including for business travelers, are not given.
It's very noisy.
The safe did not work in the room, the round handle element in the bathroom fell off, one socket was uprooted. The master fixed the damage-and that's it, actually.
For the first time, I decided to stay in a hotel instead of an apartment on a business trip. Alanda was chosen on the recommendation, but she was very pleasantly surprised by the loyalty of the administration to customers. We stopped by for three days and the pleasure was a 50% discount on the room fee (breakfast included-buffet). The rooms are pleasant, as soon as we left for the city for an hour, we returned to the cleaned rooms. The bed is clean, sanitation is everywhere! Clean and pleasant. And there was an incident in the restaurant - they brought us meat, but it was too salty. The administration, in the form of apologies, provided a very decent discount on the general account. In general, success and prosperity to Aland. You have +3 clients all the time👍
This is very very very, you can write many more times. The hotel really deserves 5 🌟. Clean, cozy, warm, the staff is on top, the breakfast is simply bombastic, the price tag is excellent, I recommend it to everyone without a doubt.
Good afternoon!
I was at your restaurant!This morning.
The kitchen is gorgeous, magical!
The quality of service is at the level!
The price and quality match and even surpass!
The cuisine is very tasty and excellent!
A magnificent hotel!
Really 4 stars.
Comfortable rooms.
Polite staff.
At a good level, it is possible to hold a conference.
Well-equipped halls.
There is everything you need.
A 3-star hotel…
The breakfasts are average, even in terms of the quality of the products.
The dishes are not always well washed.
The rooms have very poor sound insulation!!! There is a large construction market right outside the hotel, where the noise starts from 7 a.m.… Therefore, it is impossible to rest!
A chic hotel with a very good location! The building has an Aland Clinic, an Aland beauty salon , a bar on the Ground floor , a restaurant , a travel agency and all in one place! Convenient Parking , shops nearby!
In its price segment, this is one of the best accommodation options in Nur Sultan today. The staff is attentive, the wishes of the guests are treated very scrupulously. The restaurant was not impressed, sometimes the smell of tobacco from the corridors interfered (this is to the question of unscrupulous guests). Everything else is fine.
I took a junior suite, large, comfortable bed, clean. But I got a room above the restaurant - it was noisy from the music that played from 7 a.m. to 11 p.m. There was also no window in the room. In addition, good audibility with the upper number. There are no complaints about the kitchen and the administration.
The last place to go.
My colleague and I booked two notes.
- At the entrance, we were greeted by a crowd of drunken escorts, because the hotel had the idea to hold carporates in lobibar.
- we arrived at about 23:00, sober, with suitcases and with a booking confirmation. The reception service generally ignored our presence, even disobeyed.The girl at the reception calmly informed us that the entire floor was under renovation and she had nowhere to put us. And she doesn't know what to do. They can offer a double bed instead of two rooms, to two people who are strangers to each other.
We called the authorities and they repeated this nonsense word for word: "Sleep together, and tomorrow there will be rooms."
All the time while we were dealing with the settlement, drunken people from the corporation were running, walking, dancing, swearing around us.
The clinic itself is excellent, I like it for more than a year I have been examined there by very good doctors, especially a surgical gynecologist and a physical room, I like the polite staff 👍👌✊🙌👏
You can spend the night, but the area is not very good for that kind of money.
Instant coffee for breakfast, which is still not available periodically.
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Level 8 Local Expert
February 1
The hotel is located in the center, comfortable, cozy
It's a very good place, very pleasant service and very cool. I really liked everything, especially the kitchen. I hope that in the future they will keep their status.
I liked the interior, the room, the food, the massage and the sauna! Thank you.
But... Cleaning should be carried out carefully, cleaner (or check the work of those staff) there are traces of celebration on the carpet (previous residents), dust, dirt, and hair have not been cleaned in inaccessible places in the bathroom and accumulated....