The food is delicious, the room is very beautiful and spacious (with a broken bed), the evening shows are at a decent level,
The transfer to the sea is convenient, but you can also walk quite close, there are many refrigerators with drinking water, every evening at 11 o'clock they wash the territory of a completely
beautiful hotel.
And now the cons -- the hotel's Wi-Fi is terrible, the tiles in the pool are chipped in many places, black mold on the edges, the beach is small, the cocktails are tasteless (if you're lucky),
poor service: for 9 days the bed linen has not changed, cleaning is also only when you complain at the reception, soap devices are not given (for the whole room is large a soap dish in a public toilet)
In public toilets, the floor is rarely washed, the water in the faucet and in the pool is salty, the refrigerator in the room heats up food,
The water park is tired, we went to it 1 time, I played on all the Slides, they don't slide at all, the children's ones didn't check,
In places the bad smell after local fresheners needs to get used to, the music is the same on repeat every day very much by the end of the rest (this is if there is a DJ who sits around the clock),
ALA KART (free trip to the restaurant) is only for newlyweds who indicated when booking the hotel that they are newlyweds.
All the same, with all the disadvantages, we liked the rest
The hotel is in a good location in Alanya! In general, everything is great! Cleanliness reigns in all corners of the hotel itself, the rooms are very good, the kitchen is not super at all, the staff is very polite and helpful, the territory is very huge and has a good architectural location inside the hotel itself.
Of the cons, this is of course my opinion that regarding the 24/7 kitchen, the same thing is provided to hotel guests. The hotel beach is a little far away.
And the DJ always has the same music playing.
1)I would like to add variety from myself to improve the kitchen.
2) Change and diversify music programs, including songs and music, preferably traditional ones.
3) Improve the quality of the beach.
The hotel is 5*, but you need to understand that this is a budget 5. An excellent hotel for its price. There is a large aqua park. The food is standard-there is everything within reasonable limits. Sometimes interesting presentations are made, themed evenings are arranged. Snack bars on the territory of the hotel itself, the aqua park and on the beach.
Minuses:
- This is not the first line, but a cheerful tractor or legs runs for 7-10 minutes;
- The hotel is not being monitored, there are moments that require the attention of the administration, but no one seems to need it. Sometimes it does not require monetary investments (a small part of the hotel, that is, the building itself, not the territory, does not seem to function and everything is in the dust there, also when taking the elevator at the reception desk, the fervor is visible on the spans at the windows, not all the chandelier is lit, apparently you just need to put on light bulbs-the chandelier itself is beautiful).