Alakol resort
Has this location opened again?
Yes
No
Directions
35 reviews
August 24, 2024
Pros very clean area, cons service is very low , 1 food is not in the key , but 2 food is given, yes, from last day, 2 times poisoned, 3 food is not tasty, especially side dishes, food dishes smell like dirty rags , the rooms are not cleaned, you need to call yourself to do the cleaning , in the pool sun loungers are more convenient than near the lake, sun loungers by the lake hurt the whole body from lying down all day, the playground is in a deplorable state, some swings are broken!!!!! The price does not correspond to the level of the hotel
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1
July 31, 2024
The name is beautiful, the service is zero.
We rented a suite and did not understand how it differs from an economy, since friends rented an economy and all the same.
No cleaning was done during the stay.
In the beginning, they generally gave one face towel for 2 people, until they asked.
In the dining room, they gave me sour potatoes once.
You can't pay with a regular card in the bar, only with a QR code.
The water is barely running, once it was turned off altogether.
A bunch of boats and scooters arrive on the shore, because of them the water is muddy and smells of gasoline.
They were poisoned by a barbecue on the shore.
Although the kebab was delicious.
And the most important thing is that I did not like the eviction at 9:00.
Managers sometimes can't answer simple questions.
Some rooms are in terrible condition.
Think about it before you stay in this boarding house.
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1
July 16, 2024
Hello! I want to thank the employee of Burlen, if it weren't for her, I would have thrown my skates off the temperature cooker! I called an ambulance, but unfortunately it took a very very long time! Thank you very much for responding to help with first aid and giving an injection without illness! Honestly, I thought I arrived that day, but she can be said to have saved me! It's good that you have such professionals in your staff! I have always believed in the youth of our Kazakhstan! And so the hotel is good, I liked everything, I advise everyone! The long-arriving ambulance had to be canceled after the first medical aid from Burlen! 🙌👍🎉🎊
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