A good base. Everything is new. I especially liked the house "Mayorsky", all made of natural wood. The staff is responsive and tries to make your stay comfortable. Everything is very clean, for this a separate respect! In the restaurant, the price level is high, Almaty, the quality is at the level. I would like more affordable prices for food and drinks. Then it will be beyond praise!
Excellent boarding house, good cuisine, Except for the lake there is a swimming pool.The rooms are clean and everything is fine.Great disco every night.We had a rest with the company, everyone liked everything.We just got these boats for rental.They drive too close to the swimmers along the shore.And no one ordered them.
We returned from vacation today. Unfortunately, the service leaves much to be desired. I asked in advance if there were umbrellas on the beach, and they answered that everything was there. It's important to me because I have vitiligo. Upon arrival, it turned out that there are umbrellas on the beach, but there are not enough of them for everyone. The receptionist urgently began to look for a free place on the beach, just putting away the things of the vacationers who have now gone to the room. The next day, the neighbors taught us that it was necessary to occupy sun beds early in the morning, the issue was resolved with an umbrella, they just gave it to us under responsibility (in case of breakdown, payment for it) and we installed / cleaned it ourselves. The beach is very clean and the water is cool. But the cafe requires special attention, the prices are too high.when I made a reservation, they dropped the menu to me, but in fact the prices turned out to be even higher. Breakfast for 3 comes out on average 10,000 and for some reason everyone brings cold, dinner 20,000; A portion of 12 dumplings worth 2,200 tenge was carried for an hour. First, you wave your hands at the waiter for 10 minutes to bring the menu, then you wave to take the order and at best in half an hour they will bring something from the food. For 2 days there was no ice in the cafe and in the heat lemonade was simply brought cool ((( there are a lot of waiters, but they are all in no hurry to work, but they do not forget to throw their 10%. We were in the room "captain" 3-seater, which for some reason does not have a refrigerator and even a mineral water can not be cooled ((( on Instagram everything was great and beautiful, in fact, only the lake saved it is incredible
Beautiful and stylish design. Entertainment is at the highest level, there is always something interesting going on, the animators are super. There is a beautiful swimming pool on the territory of the base. The food is of high quality and varied, I recommend it to everyone.
Good afternoon! The rest turned out to be so-so. The first two days are generally in the trash, the rest are fine. This applies to both the food and the Lieutenant's room. First, about the room. The mattress is old, the springs are sticking out, towels, bed linen are synthetic, there is no refrigerator, holes in the mesh on the windows, mosquitoes. There is none in the room. On the first day, breakfast was waited for an hour, while several.once we approached the administrator, then until we shouted and got to the point, so to speak, then we got breakfast.
Then, with an additional payment, we moved to the Captain's room. There is also no refrigerator. The mattress is normal)). Conclusion, take the rooms above the class.
Food- well, I also had to fight, porridge was 2 times in a week, the first time on water, the second time on milk. The oil is synthetic at first, then normal. Also on food. First it's disgusting, then it's better. And this is "cooked" so that everyone understands not to eat! Everything was left untouched on the table. It's me, about the first two days! Then it got better and tastier! The lakes are great, be sure to take aquashouses, as the stones are sharp!
This summer we had a rest at this base, we liked everything very much, the food was delicious, there was no need to walk two steps to the shore along a dusty road, animators worked with the children, they were such good fellows, the children were busy all day. In the evenings, different parties, we got to a beer party, it was fun. In general, I liked everything. We are planning for next year again.
Of the pros, excellent location, the first coast, of the cons disgusting food, waiters walk one after another without noticing customers, half of the dishes are not cooked on the menu, there are no products, cleaning was done 1 time in a week and then if only, as we arrived, there was a web in the corners, and the web left, in a week we have never changed towels, no customer orientation, it is sad that in Kazakhstan we have not learned how to adequately greet guests, the price is too expensive and the food in the restaurant and for accommodation, their service is not worth the money
The houses got into my heart 😻😻😻
Everything is very clean, the staff is very polite and attentive.
I removed one star because the kitchen is so-so. What was cooked for lunch, dinner and breakfast is delicious, but everything on the menu is not tasty in general, they managed to spoil the snacks)
And another disadvantage is that the admin says the sauna is open until 12 at night, and the staff at 23:00 insists that we leave)
And so mostly pleasant impressions remained. 😘
The administration is very friendly and courteous. The houses and the 1st line were very pleased. The fat minus that definitely decided that the rest was in this base for one time is the kitchen! It's not expensive, it's not tasty and it's sooo long.
It's all good. The beach is nearby. The cottage is comfortable. In general, everything is OK. One of the disadvantages is an expensive restaurant. Conder is a bit weak. For 2 rooms. The refrigerator for drinks is small.
The worst place in terms of price and quality. Rude administrator. Only the waiters try, but it doesn't help with their food, they themselves are ashamed of what they bring. We had 3 meals a day. It was not possible to eat anything from this food. Once they made pilaf and then when the owners gathered at the base. The cabin was the captain's, there is no closet or refrigerator. The pool is very dirty for its entire volume there are two filters that can not cope with cleaning. All the locals swim in it without bracelets. When I asked the receptionist, she just said that it was mandatory to wear a bracelet, it was not clear why if everyone was swimming. The vacation was completely ruined and the money was thrown away. Positive reviews are purchased. If you don't believe it, check it out for yourself! The water that was supposed to be in the room was brought on the 3rd day after 20 reminders. Sun beds without mattresses are not possible to lie on them. The umbrellas are good.
The location is good, there are few people
The food is disgusting, the dining room is not on time, it is not tasty, it is impossible to make an order on time for lunch or dinner tomorrow. The major's house is normal, but small for 4, and mice run around in the walls, they have never done laundry in 7 days, they do not change the garbage, etc. In short, you do not need to go here
The captain's room is a doghouse. Without a refrigerator, there are no conditions for a comfortable stay. There is no cleaning in the room, no soap or shampoo. The prices in the restaurant are cosmic. The whole ceiling, the chairs are covered in cobwebs. In general, somehow, I do not advise anyone
A good area. The first coastline. We admired the sea views from the house every day. Excellent 3 meals a day. Respect to the cook Tatiana. Inna is an administrator, polite, always helpful and responsive to any request. Thank you, Inna ! Cocktail,, Orange breeze,, is just a fairy tale. We wish you success and prosperity to the ,, General ,,. We recommend you to visit.
Good houses, but in some places there are flaws, then the faucet leaks, then the floor falls through, you are afraid that you will not be hung on departure, the proximity of water and a well-groomed area with its umbrellas and sun beds, food is not included, price tags are above average, portions are small, the waiters are sleepy, but most importantly, this lake is therapeutic, clean, but this is not the merit of the owner)
The best place in Alakol! A family recreation center: its own clean beach, super food and service, evening programs, a heated pool make this place really the pearl of Alakol!
Everything is fine, it's especially cool that you have your own beach, and this is the first coastline. The staff is friendly, the only drawback is a very slow kitchen, maybe the guys are just learning. Sometimes you have to wait for more than an hour.
The place and the base itself are wonderful! The distance from the beach is just around the corner. The water is clean. The houses are cozy. There are a couple of points with org issues, and even then, everything can be solved.