The hotel does not meet the stated stars, the service is 3.5 maximum, plus only the sea, the beach is very small,alcohol ,ice cream and food are not tasty at all,a la car just for show, the room is excellent 2 room building 5, the price is very high! Although after reading reviews of other 5* hotels where you have been before, probably not the worst option..this is probably a crisis and the end of the season, but everything is smoothed out by the sea...I still love holidays in Turkey
Travel to Turkey. Rest from 17.09 for 6 nights. The hotel is large, the territory is large. But it's no use, as they say. There are few, very few sunbeds and it is not in season. I can't imagine what happens in the season, everyone is lying on top of each other?!!! The beach is small, the sunbeds are so close that it is not possible to walk between them. And again, - There are few sunbeds, I did not have time at 7.00 - sit in the room. The food is the same, every day. Children have nothing to eat at all, except French fries and nuggets(( and if we don't eat them 🤔 room - there are no sides in the shower, water flows into the room. On the last day, they didn't do any cleaning at all. Children have nothing to do, adults too. And finally, my towel card was stolen at the reception and a fine of 10 euros was imposed, but 20 euros were withdrawn. I do not recommend this hotel, such quality for such money is definitely not worth it!
Nice hotel! The sea is super! The food is varied and delicious, the staff is all very friendly and friendly! At the hotel from 14. 09. 2020, we are leaving today, I recommend it for a family holiday! Thank you for a pleasant stay!
We had a rest on 28.09, a stunning hotel, convenient location, cozy and clean rooms (daily cleaning), top-level food, we did not have time to try everything in 6 days, there were several types of fish and meat of several types. The staff is very friendly and smiling. There is only moderation in this hotel, everyone here will find entertainment for themselves. Both young people and elderly vacationers rest here.
The hotel is not for Russians, the kitchen is monotonous, WiFi only catches in the room outside, but it does not connect what I have, what my wife has, in the evening there is nothing to do after 20:00, a disco 1 time a week, but the DJ manages to spoil it with his rough transitions between music, and the music is mostly Turkish, there is very little Russian, and if there is an old and uninteresting one, if you come with a family with children without any active recreation, then you will like it in principle, and there are 3 functions about the SPA and they are shit, sorry for the expression. We had a rest from August 21 to September 1
Cool hotel, UAI. The food is good, there is always meat. Alcohol for 4. Who are the people who write bad reviews? The hotel is great. There is a daytime animation and an evening show. The beach is sandy. The sea is warm. There are snack bars and ice cream around. They make pizza and tortillas right in the snack bar. Only yoghurts are missing, but absolutely everything is there. There are plenty of pools, as many as three of them and they are chlorinated every night. The slides are cool, there is a game land under the pool where you can play air hockey, billiards, etc.
A good budget 5. I want to return, although such a desire rarely arises. A good buffet, a la carte cuisine is so-so. Nice bar, milkshakes for the kids. Several swimming pools, a wonderful entrance to the sea for children. The room was 2-room, spacious, with a balcony overlooking the pool, noisy, but both children and adults fell asleep normally. In general, there are no complaints. The only thing is, we arrived early in the morning and waited for check-in until 2, with 3 children, including very young ones. I would not grumble, because the rules, although this is the first time for 12 times, but after one couple with a child made a scandal there, a room was found for them. But everything else is very good for the money.
Nice hotel. Convenient location. An easy walk of 3-5 minutes and you are at the sea. There is a bazaar nearby, both on site and a 2-minute walk away. Friendly staff. A variety of food. Good performances in the evenings for vacationers. Among the wishes: I would like to see slippers and bathrobes in the room;-)
We are resting now in this hotel , in general , we do not really like the hotel , we rested in Loniser in the spring , you involuntarily compare it with it, this hotel is very losing. The biggest disadvantage of this hotel is a very small sandy beach, where there are not enough sunbeds for vacationers, there is a battle for them, many vacationers come early in the morning, leave towels, then do not come, sometimes the floor of the beach with occupied towels on the sun beds, you have to put away the towel and occupy the sunbed. The hotel management could take action on this issue. The water in the sea is warm and transparent, the entrance to the sea is gentle, suitable for small children. The food is quite mediocre, without frills. There seems to be a lot of it , but in fact there is not much. Delicious pastries, fruits were unripe melons, unripe plums, watermelons, grapes, apples, sometimes bananas and peaches were given. The alcohol is ordinary, the beer is good, the wine is dry, sour. A good spa center, with excellent massage therapists, the price for an hour of massage is $ 34.
The children's center is located on the other side of the road, a passage through an underpass, descent and ascent up a long staircase, where ramps are not provided for people with a stroller, you have to carry it in your arms. The road to the sea goes through the alley, it seems not far away, on the 4th day it began to strain. We got a large, two-room room with a large balcony overlooking the pool, in the evenings there is a show program, so you will not be able to fall asleep until 11, and at 5 in the morning you will be woken up by a call to prayer, there is a mosque nearby.
Everything in the room is old, but everything works fine, there are no complaints. The cleaning is good, even the floors are wiped. The Internet works well, despite the fact that the hotel is full, it catches almost everywhere. The contingent of vacationers is now mostly pensioners and families with children, there are very few young people.
In general, I will not recommend this hotel to any of my friends and I will not return here myself. Still, you go to the sea, and this is the weakest point of this hotel.
Everything was fine at the hotel, and the beach, and the food, and the water park and the staff, except for the 1st BUT - a hotel guide from Coral named Julia, who at the end of the season "cuts money" on the trust of tourists, misleading about the real state of things regarding the vouchers that she sells. Deliberately reduces the travel time, talks about supposedly included meals, etc. In general, double-check everything on the Internet that the guides give you, since the Wi-Fi is free))
The hotel is on a solid 4*. Located in a very good location, close to the sea)
Lots of varied food) lots of fruits, vegetables and sweets)
Of the cons, if you find fault, cleaning the room (room). The minibar in the room is mediocre, water, juice. Sugary drinks only once.
And it is better to go to the hotel before the celebration of Eid al-Adha, or after it. There are a lot of Turks vacationing these days and the hotel is crowded...
And so, I recommend the hotel.
Overall a very good hotel. Specifically:
The beach is sandy, the sea is without rocks, rocks, algae. 2 coastline.
The food in the restaurant is not too varied, but delicious.
Ice cream is a good choice, there are no queues.
3 swimming pools. Part of the territory is across the street, an underground passage.
Daytime animation is a bit weak. The evening shows are of the same type, the visiting performances are good, but the shows from the animation team are bad.
I arrived from vacation only yesterday. I didn't like the hotel at all.The food is monotonous, the staff is boorish, there is no animation, the leading two youngsters are a Turkish guy and a girl who do not understand Russian at all. The same program is for children every day, the songs for children are all in Turkish, although 80% of the children are Russian. The spa center is a separate story, the staff of the boors do not change towels if you have not ordered a massage from them, they look at you as an enemy. It's cold in the hammam and the water is warm. The beach towels are small and old, full of holes. The beach is small, there are not enough sun beds for everyone, it is necessary to occupy from 7 am. After this hotel, I do not want to go to Turkey at all, although I came 3 times. There is no one I would recommend this hellhole to
Nice hotel. The rooms were clean, we had a two-room with a huge veranda and a gorgeous view.
Unfortunately, the replacement of bath accessories leaves much to be desired (we were in May 2019).
Good kitchen, close to the sea, sandy beach.
Its own water park with a football field and a tennis court, slides, etc.
Pools for the youngest. And the sea for relaxing with babies is very super!
A total of 4+!!!!
The best hotel in Alanya, some advantages*****, we travel as a family for 3 years in a row, excellent staff, special thanks to the chefs, well done animators!!! I advise everyone, only this hotel!!! The sea is a bay, sand on the beach and in the water, children have a very good entrance -gradually.Thanks to Mustafa.
Very nice hotel!
Delicious, respectful, clean, comfortable, the sea-beach is wonderful!
Wi-Fi, safe - free!
For fans of "whining" about "disrespect for Russians", etc., two tips are to carefully read the instructions (from how many to ...), and be sure to master some expressions and phrases in English.
Have a good rest!
We are a family of 2 adults and 2 children. From 12.10.2018 to 21.10.2018.
We had a rest in October 2018. family (4 people, 2 children).
The kindest memories, the food is very tasty, cleanliness everywhere, all equipment is in good condition, the staff's attitude is very friendly (alas, no one speaks Russian). The "horror stories" of some negative reviews were completely not confirmed, Wi-Fi is everywhere and free of charge, safe in the room for free, alcohol of good quality (we drank wine, tasted brandy out of curiosity).
I advise you!
A good hotel, high-quality food, above-average service, animation for adults and children, a big bonus of the hotel is the presence of an aquapark. One of the disadvantages is the narrow beach. The coastline is no more than 100 m. Because the hotel is large and there are many vacationers. Visit- May2019
Let's start with what we liked. We traveled with a child for 11 months.
1) there is a lot of food. And they made kebabs and sweets. Watermelons. In general, there are no problems.
2) water aerobics takes place in the pool. Football.
3) There is a bar on the beach. But there is no food. At 12 they bring something like shawarma. But it doesn't matter. There is a snack bar not far away. From there, you can carry food to the beach. Unfortunately, there is no animation on the beach, and no games either. But we survived it somehow, because we were a child with a small one.
3) The music is different. Russian is rare. But there are few Russian tourists here either. European and Turkish mostly. But it doesn't bother me somehow
4) there is an amphitheater. All music is played there, including Russian. Animators also translate everything that is said into Russian. Turkish. English and some other languages.
The staff is friendly in principle. The impressions of the vacation are positive.
Not a bad hotel, very friendly staff, I would especially like to mention the administrators Katerina, Kamila and Alexander, they will always prompt and help if something is not clear. The kitchen is on the 4th floor, the animators Dean, Gino and Tim are very fond of the kids. 2 minutes to the sea, nice beach.
We had a rest in the middle of May 2019. I really liked it. Sandy beach, clear sea, water park,excellent food for every taste,normal drinks including alcoholic. Good Turkish coffee is brewed in the lobby bar. One of the best hotels where we stayed.
We were from June 30 to July 9, everything is not bad, the food, the rooms, the hotel itself, the sea is nearby, transparent and clean, but oh, the problem with sun beds is huge, both by the pool and on the beach!!! And there is practically no animation, for five stars these are big disadvantages, I think that it is necessary to remove one star or the hotel director should think about how to change the situation!!!
An excellent hotel fully met the expectations and financial resources!
It is clean, cozy, friendly and very tasty. The sea is wonderful! Safe and Wi-Fi are free of charge.
Family vacation for 4 people (2 children aged 8 and 12).
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A
Anonymous review
October 21, 2018
Great hotel. We rested for a week in Troy with our family. The room was cleaned every day, the food for 5+ (fish, meat, fried, boiled, steamed, grilled, sushi) the rooms are in good condition. The staff is good, they smile, they don't beg for money. In general, the hotel is worth its money. The sea is 5 minutes away., not through the highway. Animations and evening programs are just on top.
We arrived from Turkey two weeks ago and stayed at this hotel. I liked the hotel very much in general. The only complaint against the employees at the reception. We arrived late at night. At the time of registration, we were not even offered a late dinner, although we were with two children. When I asked in broken English about eating, they just told me to go to a restaurant. Of course, there was practically no choice in the restaurant, so we went to the room. The husband stopped at the bar, drank two glasses of beer and was given a check for a room for 2 euros. The day before my husband left, he went to the reception to the girl to pay. Because we had dollars, she thought that we should give 2.5 dollars, but did not count it, due to the fact that there was a check-in. At the check-out, the young man told us that the husband owed $4. We asked why 4, if the euro is 2.5 dollars. He said he had nothing to do with it, it was all the system in the computer. After I asked him to write me a check for $4, he started swearing, saying he didn't understand anything. I put $3 on the counter and left. It seems to be a trifle, but the impression of the hotel is very spoiled! And so, of course, everything is just a supper. The room is nice, cleaned every day, the area is also very good, the food is always fresh, very tasty. The beach area is not large, I think it will be very crowded in the season. We will be happy to come back again.
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Юрий Исаев
Level 10 Local Expert
October 22, 2018
The hotel is beautiful, cozy, beautiful large territory, first line, 3 swimming pools, water park, 3 restaurants, I was in a Mediterranean restaurant for free, I will only say that they serve a lot of dishes and appliances and the dishes themselves are not very large and the size of a tablespoon. The spa is not bad, but the treatments last less than the stated time. The guide from Pegasus offered excursions more expensive than on the street. In the evenings, there are free alcoholic drinks at the lobby bar, cocktails to taste are an absolute hack. I'm lucky I'm not a fan of alcohol. Funny animation programs every day, varied cuisine, delicious sweets, the staff is very friendly and cheerful. The guys organize fun discos and animation themselves, which creates some kind of unique style or atmosphere of the hotel. In a word, a fun and beautiful vacation. Thank you very much!
A very small area and a beach for such a huge hotel. All sports grounds are located across the street, the way to them is through an underpass. The location of the shops is right under the windows of the rooms