Aquafon
63 reviews
October 10
We came to the Aquafon salon with the need to buy a SIM card for calls to Russia and minimal Internet, the girl picked up an excellent tariff for us and quickly arranged everything. When registering, I took my passport, as it should be according to the rules, but most importantly:
Initially, we bought a SIM card from another operator, calls to Russia did not work there and we had to return it, not without problems.
After that, we went to Aquafon, told the manager our situation, and she offered to call from her phone to the number we need in Russia, check if the call would go through, even offered to talk to relatives, since we called them, despite the fact that we called from her phone, and if everything is fine, buy an Aquafon SIM card!!!! That's what we did. The call even went to the Russian home number.
The phone and Internet worked perfectly all the way in all regions and places of Abkhazia. When checking the balance, you immediately receive a message with the remaining minutes, SMS and GB of the tariff. Very convenient. The Internet package was not spent as fast and heavily as we expected. 5GB was enough for 2 weeks from using WiFi whenever possible.
This is the approach that should be taken to clients, professional work.
I highly recommend it!
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September 11
It is very convenient, next to the Emerald hotel, 2 girls work professionally, quickly and respectfully with clients. The real way out is to take a SIM card with the Internet when the hotel has bad Wi-Fi. Even when you come for 5 days
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September 11
We came to buy sim cards, everything is OK with that, we bought them. After 5-10 minutes, the Internet started working, it works well.
But the girls of the employee were met with a dissatisfied face, they answered questions reluctantly, they did not tell about the tariffs (even after the request), they just immediately offered the most expensive one. Therefore, the impressions were not very positive.
In principle, it is good luck to meet good service here.
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1
June 10
Hello, I want to tell everyone: I bought a SIM for my wife, in Russia myself, as a result, there was no connection, I had to call roaming on Esim, it worked, and my wife could not call anyone or the Internet took the tariff constructor 2.0 s WhatsApp unlimited. As a result, I started writing to support, the problem was solved, but it took about three hours.
Tip: after buying an e-SIM, it turns out that you need to put more money on it for a positive balance, despite the fact that the tariff with the Internet and minutes were paid, I put 100 rubles and the second Internet setup tip after them everything will work. Go to the SIM card settings and you need to create an access point (apn) or if you already have to make changes, I wrote the Internet everywhere.That is,:
internet name
Apn internet
Internet user name
Save the settings and then select this access point for activation. After that, everything works.
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2
August 24
We bought a SIM card at the border, connected, replenished the balance, but did not figure out the settings and were left without Internet. The girl in the salon helped us quickly and competently, thank you very much!
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September 23
A small office of the Aquafon operator, where you can issue a SIM card and an Abkhazian CTP policy, as well as buy wires of the most popular types for mobile devices.
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July 19
I buy SIM cards, good girls always help, set up my SIM card and the Internet
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1
August 16, 2023
In the beginning, everything seems to be smooth: you buy a SIM card (350p), activate it, connect a package of services (in our case, 100 minutes on the Internet and 10 GB of Internet (890p). There is a connection and the Internet. Hooray!!!
The next day the Internet stops working. A call to aquafon, they say: the balance is negative, top up and everything will work. To the question of what the charges are for, additional services are connected. In particular, "tips for tourists"
In general, a dialogue with the operator, replenishment of the balance for 30p, entering short commands to disable additional services.
The Internet is working, but again not for long.
The operator informs: there was an international call, the balance is negative, top up the balance .....
I check the call history- it's empty.
Again, the connection with the operator: ah, you have the replace call service connected and therefore the balance is negative :). Again, replenishment for 30 rubles, entering short commands to disable services .......
In general: I really do not advise. They constantly connect something so that you have a minus and block the ability to use the mobile Internet.
Instead of resting, you are engaged in maintaining the Internet in your smartphone.
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1
October 15, 2023
I tried to issue an e-sim - I just threw the money away. I can't activate the card in any way. You write to the support service - they respond with a copy paste with absolutely useless recommendations. You also wait for each answer for half an hour. If you are trying to find out something for which they do not have prepared answers, then they are sent to the CAO, which is located far away and - goodbye!
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3
July 30
We bought a SIM card, the girls connected everything.The account has been replenished!Everything works, I advise everyone!
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1
July 7
A good operator, the Internet works all over the country, it's not expensive, I liked it
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1
August 28
Competent employees.
We helped you connect and configure your Sim card.
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June 22
Perhaps the best connection without an alternative is in Abkhazia. For 1200 rubles full monthly unlimited throughout Abkhazia
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2
January 29
Fast, clear and relatively cheap for a good mobile Internet, considering that it caught even in the mountains and gorges
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2
June 16
If you want to waste money, then you are here. I wanted to issue an E-sim, made a payment and received nothing, the operators do not respond.
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2
December 4
The salon is like a salon. Clean and bright.
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June 5
Quickly serviced, the tariff is unlimited Internet with distribution, without voice communication, ₽1350.
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2
July 6
The problem has not been solved for 2 weeks there was no connection
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2
May 11, 2023
It's useless to call! Employees never know anything and can't help! I've been using the number for more than 10 years, it's a pity to lose it, but I would have switched to a -mobile long ago. It is a pity that such uneducated personnel work in such a large company. The command to disable the trust payment is not known, I found it on the Internet as a result.
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1
June 18
Polite staff, everything is at the highest level.
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1
February 9, 2023
Hello! The service is disgusting. Employees in the salons do not normally consult. I am generally silent about the chats on the website in the application. The question was asked, but I did not get an answer. Please improve the service
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4
1
March 4
The money from the account goes to nowhere. Do not choose an aquafon operator, this is my advice!!!
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1
April 8, 2023
There is no normal tariff, either the price is cosmic or only for calls or only for the Internet, I would like to have unlimited Internet and minutes for calls , but alas...
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5
May 19, 2022
A terrible rip-off!!! In the office, employees can only hear themselves! I paid the monthly payment, immediately added GB TO the CONSTRUCTOR TARIFF.. And I was instantly charged as another subscription fee!! How does it feel!?? Get TWO payments in advance in one month! Even Mavrodi probably wouldn't have thought of that! In an instant, I was left without communication and without money! I DO NOT RECOMMEND THE COMPANY TO ANYONE! RUN AWAY FROM THEM!
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5
October 26, 2023
The staff is attentive, everything is super thank you
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4
March 30, 2023
I have never encountered such a divorce at the level of a large company. Disgusting. I'm trying to get an appointment with the head, unsuccessfully.
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4
September 6, 2021
I bought a tourist SIM card for 100 rubles, to activate the tariff, I had to top it up by 400 rubles. I made the payment through their website, through Sberbank online. The money did not arrive, 2 days later I wrote to them in support and asked them to resolve this issue. As a result, no one knows anything, no one understands anything, they wrote an unsubscribe, your request was sent to a specialist, wait from 3-5 days, by this time the vacation will end and the SIM card will no longer be needed. It seems that the operator is not reliable, it is quite possible that they are still engaged in fraud.
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5
1
June 22, 2023
Nice staff. Everything was explained and the SIM card of the local operator was sold.
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4
September 23, 2021
I needed the Internet for the duration of my stay. Attentive staff helped to solve this problem, for which I thank them very much. Good quality service, I recommend it.
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August 7, 2023
I bought a sim card with unlimited Internet here for 1250 rubles. For 30 days
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August 26, 2023
Everything is at a good level of service.
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1
July 28, 2022
Why are your operators always lying about tariffs? Why is the promised service not provided? Why do YOU need to pay if you always have a circumstance to blame?
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August 9, 2022
Good staff! We have set up an Abkhazian SIM card! Everything was explained in detail!
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November 6, 2023
Complete deception. Fraud in its purest form.
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1
July 25, 2023
Standard. Turned on, set up. Thank you.
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1
August 29, 2021
An ordinary mobile phone store Aquafon Abkhazia . They sell SIM cards and connect them. Consultations on tariffs are clear and transparent. Thank you.
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May 19, 2022
Terribly expensive connection! With a pension of 500 rubles per month and salaries of 10-15 thousand, Tariffs with such prices are a robbery!
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July 5, 2022
Everything was quickly arranged. We shared the Internet to activate the e-sim card
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March 16
That's all right
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1
June 4, 2022
Friendly staff. Assistance in choosing a tariff.
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April 23, 2021
Polite and skillful consultants. Everything was done quickly and accurately. Thanks to them.
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January 29, 2022
The connection may be good, but your app is terrible! In general, the connection sucks!
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June 19, 2023
A good store
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1
August 5, 2021
I did not enter the tariffs as in the early 2000s
You can also call for a waffle if you really need it on vacation
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May 23, 2021
Polite consultants, reasonable prices!!!Thanks!!!
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March 9, 2020
Convenient location, courteous staff, help you choose the best tariff for you
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November 16, 2019
The consultant knows his job, he will tell you everything, show you, help you. They are very attentive and responsive
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July 22, 2022
Friendly girls ,
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January 24, 2022
The whole aquafon is incompetence and deception
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3
July 29, 2022
A normal connection
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