The hotel is the best for its price location near the airport those with transfers are generally cool the staff is courteous room service water kettle mugs electricity light balconies balconies have views of the airport on the runway room amenities toilet shower bed wardrobe table
It's some kind of trash for a decent amount of money! We stopped between flights.This is a hotel near the international airport Near the International airport! In many cities, I have been to airport hotels inherited from the USSR, but in this case, the "legacy" could not be given a mind. The actual location of the active part is only on the 4th floor. Well, it's not critical. We got the key, and finding a room on the floor is already a quest. The fact is that they are not arranged in order, not according to the rules, for example, even-on the right, odd-on the left, but as if someone had scattered the peas. That is, your 405 can be between 427 and 438. The lock in the door is broken, but it is holding on to a splinter with the last of its strength. Understanding the level, they didn't even present anything. The room is even more beautiful! The bed is broken, no wonder, because at the base, under the mattress, there is a thin plywood, which, in turn, relying on a board simply placed in the middle, broke into pieces. The mattress falls into the formed pits. A separate song is a bathroom! The shower hose is gushing along its entire length, the taps, as usual, are mixed up. The buffet on the floor is also in the style of the whole hotel. Not only does the saleswoman, who is "dumb" and despises all customers, immediately invent prices in front of you, she defiantly crumpled and threw away the check, so I managed to understand how two teas in broken glasses and two yesterday's pies could cost 6 thousand.
I repeat, the hotel is at the international airport terminal!
Is it possible to attract customers with this level of service? I don't recommend stopping here.
Pros: close to the airport. Not expensive. It's all clear. They give you slippers, a bathrobe, and towels. There is a kettle in the room, tea, sugar, water.
Minuses: the old building. Everything is tired. The furniture in the room is new but cheap, and therefore in some places it has already broken and worn out. The toilet is new, but it was leaking. The lights burned out in some places. Planes are buzzing outside the window every half hour. It's hard to fall asleep.
I booked a room at the Aksunkar hotel for half a day in October 2024, I had a transfer through Almaty. Of the advantages: 3 minutes from the airport on foot, friendly administrators, the ability to pay for half a day, the availability of Wi-Fi, the junior suite included everything I needed, scrambled eggs, a pie and tea in the cafe in the morning, also quite decent.
Among the disadvantages: the old building of the hotel itself, very high audibility, opening / closing the doors of visitors, sounds, as well as the hum of airplanes.
Bottom line: it just suited me to spend the night here.
the hotel is originally from the USSR, there are not enough stars from the sky, but the rooms are clean, the furniture is relatively new, the economy has a sink to wash your hands or brush your teeth, the standard toilet in the room.
each room has a toothbrush and soap set and disposable slippers.
a big plus is the blackout curtains, so you can sleep during the day after the flight.
the sound insulation is not very good, but it depends on the location of the room.
next to the reception there is a counter with pastries and ready meals, delicious and reasonable prices.
a good option is to stop after the flight or while waiting for departure.
We stayed at the hotel between flights, and we liked everything. The rooms are bright, warm, and clean, which is amazing for this price, and the 24-hour cafe is very pleasantly surprised, delicious and inexpensive.
Very close to the airport, reasonably priced, there is a rate for 0.5 days, friendly and flexible approach of the administrator. The bathroom and shower are on the floor, but everything is clean. The noise from the planes keeps you awake. But to lie down and rest a little, it will do.
For a short overnight stay between flights and no more. They gave me a room, begged for the keys, then moved me to another one, but without a refrigerator and the TV didn't work, the air conditioner was turned off and there was no remote control. Breakfast was later than scheduled, because there were no eggs, napkins, sugar and fork spoons were begged, the tables were not cleaned in a timely manner, the staff either sits in the guest seats or lies on the sofas during working hours. It feels like this is a flophouse for transit travelers, zero comfort, a messy place, no respect for the guests.
I'm changing the review to a positive one! We carried out repairs, improved WiFi before it was a problem. Within walking distance from the airport, everything is convenient. There are also no problems with booking, everything is clear and on time, 2 hours after the indicated time, the reservation is saved. One more thing I wanted to add. The last time, and it was January, we forgot the housekeeper with the documents in the room. We left and didn't even think about it until 3 months later the receptionist called us and asked if it was our housekeeper. It was only then that we realized. I want to say a huge thank you to the hotel administration for this. They didn't even charge us a reward, although I offered. So I highly recommend it.
The staff is polite and attentive. The prices are reasonable, there are basic necessities. Disposable slippers and personal hygiene products are provided. Free Wi-Fi
Convenient, two minutes walk from the airport building. Normal, hotel, good price. This year, a buffet has been opened where you can have a snack. I didn't see any disadvantages
The hotel is simple, inexpensive, and the best place to spend the night. The rooms are small, but everything is clean and pleasant. Very convenient prices, for half a day, there was a time of 10 hours between flights, instead of toiling at the airport, we had a good rest at the hotel. The girl at the reception is very wonderful, attentive and friendly. Another huge plus, the hotel is located within walking distance from the airport.
It is very convenient for transit. Of course, the hotel is 2 stars, but the rooms are clean and tidy (there was a junior suite). And breakfast! Porridge- heat it in the microwave, coffee is an additional fee, but they bake pies right there, delicious and fresh), the staff is very polite, they try to serve well. If you don't find fault, you can have a good rest before the next flight.
It's good that there is such a hotel at the airport within walking distance. It's a pity not all rooms have their own bathroom. To pass the time between flights is the best!
If you need to wait for the next flight with a bunch of suitcases, then you can use this hotel, which we did.
A hostel-type hotel (toilet and shower for economy rooms are shared)., the rooms have two beds and a washbasin.
You can have a delicious meal in the dining room.
Thanks to the staff for keeping it clean. Although everything is not expensive and rich, it is perfectly clean.
The big disadvantage is that there are no air conditioners. We got into the heat of 36 degrees and thought we would die in the rooms with the balcony doors open. The heat, the stuffiness is unbearable.
I understand that if air conditioners are installed, then the cost will be different.
We were saved only by the fact that there was a fan in our room, and we gave it to the children in the room.
And another minus is that it's noisy, but there's no getting away from it (planes are constantly taking off).
In any case, this hotel has become a salvation for us with a lot of luggage.
Thanks to the staff for the cleanliness!
A great option if you need to spend the night for a few days. Clean hotel rooms in a minimalist style, no air conditioning, but there was a fan in our room. There are disposable cleaning supplies. The economy rooms have a shared shower and toilet, but the room has a sink. There is a cooler with water at the reception, you can have a budget breakfast, room prices are very inexpensive.
Very convenient location right next to the airport, you can walk even with suitcases. That's the main thing. It is quite clean and tidy. It is convenient that the day of stay is counted from the moment of arrival, and not from 14 to 12 as everywhere else. In general, you can comfortably wait out a long transfer.
Clean, cozy, reasonable prices. Booked in advance, convenient location, near the airport. For those who are hungry or just want to drink tea, there is a food zone and everything you need.
Well, it's the oldest and most uncomfortable hotel I know. The building as a whole requires investments. Probably, transit passengers should rest for a couple of hours, but even then they want a minimum of comfort and cleanliness
Dirty towels,dirty dishes in the room,no personal hygiene products (junior suite for 19,000 tenge per 12 hours stay)
The breakfast is cold, the pies are not very fresh. the girl in the buffet is behaving very disgustingly, rude.
This hotel has only one advantage - it is close to the airport.
I was there for the first time and my impression was satisfactory, I felt so comfortable, and the staff and the guys were great. The kitchen is separate Thanks
It is very convenient for transit passengers-a hundred meters from the airport.The hotel occupies the 4th floor of the building. Although it was recently renovated, the hotel corridor looks ‘tired". We rented a suite for 32,000 tenges, although the website says 30,000 tenges. They don't give you any payment receipt. I booked through Whatsapp. We arrived at 2.30am, but the room was occupied, we waited until 4.00 am-until they were released. Breakfast for two is included in the accommodation (breakfast is so that you do not starve to death). The room itself is two-room with a double bed. There is a small refrigerator, which was very important to us. Well, as it is-nothing special, the room is like a room.
Convenient location near the airport. The interior is clean, freshly renovated. Nice bed. The most important thing is what time I stopped by, then I left at the same time. They cook very tasty in their cafe. Thanks to the cook!
The staff is doing everything they can.it is very clean, the toilet and showers are constantly cleaned.The bed linen is of good quality.Everyone is friendly.Thanks everyone.
Convenient location near the airport, a five-minute walk away. This is one of the advantages. Unfortunately, the hotel itself is one of the disadvantages. The rooms are three-star, audibility, cleanliness leaves much to be desired. If you spend the night, I recommend you to stay in this hotel. We were in transit from Russia-KZ-Thailand.
The hotel is terrible…
Everything is dirty, the former dormitory, the owners don't give a damn that the renovation is more than 20 years old.
For such a huge cost, it's just terrible.
If the price for a room was about 6-10 thousand, then it wouldn't have gone anywhere else.
Today, on March 03, 2025, a mouse is running in the suite! There was no response at the reception. No apologies! Horror. Me and the baby! In such conditions, you can catch any kind of fish! The SES needs to be checked@
They clean it very cleanly. Nice view of the airport. There is a place to drink tea and disposable supplies, an elevator so as not to lift suitcases on foot. The bed linen is clean. Of the cons, everything is quite old and broken, too expensive for its surroundings. There is no toilet or shower in the housekeeper. We took it with a toilet, but without a shower, it will go for the night
A lifesaver for transit passengers. Quite a convenient booking in whatsapp from Russia, I made almost a month before my arrival. I didn't take into account the deadlines and there were no numbers. 2 minutes walk from the main entrance to the airport. Without quibbling about the class of the hotel, I will note the advantages: normal beds, clean towels, hygiene items, serviceable plumbing in the bathroom. In the common area you can have lunch, there is a mini-shop with snacks and drinks, a cooler with hot water, a small play area for children (slides / swings, soft mats). The junior suite was rented for several hours between flights. The bed linen was NOT changed for us personally: it did not smell fresh, or it was poorly washed. An adequate responsive administrator.
A very nice receptionist, polite staff. The rooms are clean, but there is no air conditioning, in summer it was hot in the room during the day.
In general, it is not a bad option for a short rest between flights.
Terribly indifferent attitude towards visitors. I booked a room long before the trip, contacted 3 times and clarified my date and time of arrival, because the flight was postponed. Ideally, after a 9-hour flight, we should have rested for 3-4 hours and then on the next flight. And what happened? And the following happened: at 2 a.m., when we were tired, not sleeping, after a difficult flight, we went to the reception desk, the girl informed us that they had mixed up the dates and booked a reservation for another day!!!When I showed the endless correspondence specifying the date and time of arrival, the girl just spread her hands. And we agreed to pay for a junior suite for half a day for 3 hours of stay, but we were told that there was no such free room. There is even a lot of one star for such an indifferent attitude!!! When you come from another country, where people are trying to meet us halfway and choose any other option convenient for us, it becomes a shame for the attitude towards us in our country-such a service is just a SHAME next to the international airport!!!
ALL MY DATA IS HERE, I AM NOT HIDING AND I AM NOT YOUR COMPETITOR, BUT AN ORDINARY PASSENGER WHO WORRIES ABOUT HIS COMFORT IN ADVANCE AND HAS REPEATEDLY CONTACTED YOU!!!
At the time of check-in, the hotel was being renovated, but thanks to the excellent work of the staff, I practically did not feel it, they responded promptly to any request. The biggest plus is the location literally a step away from the airport, my flight was postponed several times and instead of aimlessly sitting at the airport, I had a quiet rest. The room has a snow-white bed, provided towels, bathrobe, slippers. The floors were not cleaned flawlessly, but I hope it's just force majeure due to the renovation. The pricing policy is quite acceptable, for example, you can pay for half a day. It is very convenient for transit travelers.
I stopped there to rest before flying for 5 hours.
Yes, the economy room is 9000 tenge.
I don't need to do anything else, just leave my bags and lie down for a couple of hours.
Take a shower.
Shower and toilet in the common hallway. Okay, the main thing is to wash up.
But, he is cold, from the word at all. Well, nothing cheered up.
I left my bag and went for a walk, cockroaches started running around the parish..
And where to go, I had to stay for a couple of hours.
The hotel itself is on the fourth floor. Room prices actually do not match the prices on the website (more expensive). The air conditioner in the room (suite) only blows, but does not cool. Conveniently, the hotel is located one hundred and fifty meters from the airport building.
Doya Kazakstan is a very small airport. There is only one restaurant. There are advantages that someone likes. I often have to transit through this airport. I am bored
We stopped for a clean night before departure. The room was taken as standard. The location in terms of proximity to the airport is very convenient, walking distance of 6 minutes. There is a cleaning service in the room and it doesn't seem to be there. There is no water pressure either, there is no hot water either. Breakfast at the airport, coupons are given at the reception. But breakfast is also difficult to call)
The biggest advantage is the location within walking distance from the airport. So convenient, especially on arrival at night. You can book by phone in advance. Very friendly receptionist. The room is very simple but everything is very clean! I recommend it!
Good afternoon. Very good. Clean, warm. The shower and bathroom are in the hallway, this moment is a little uncomfortable. It's cool that you can book a room in advance online.
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Level 13 Local Expert
August 1, 2024
It's a great hotel.The rooms are clean and cozy.There is a canteen of its own.Most importantly, it is located near the international airport. Very convenient.We have our own dining room, they cook delicious food.The administrator is a good person.
Low rating due to the small number of rooms and the inability to rent a room in fact (it is unpleasant to arrive at one o'clock in the morning and not be able to sleep in bed), I cannot evaluate the service itself, the situation and others because I was not further from the reception desk
Very convenient right in front of the airport everything is clean and pleasant good staff thank you Aksunkar Hotel good luck to you and the welfare of more customers