I was repairing a DVR. At the time of acceptance, the memory card that was inserted was not specified. As a result, there was an incorrect diagnosis and lack of repair, and when I picked up the memory card, it was already missing (I noticed it later because I was in a hurry), after the review, they contacted me and informed me that they were waiting for me to pick it up. I don't recommend it.
We would like to express our gratitude to Axtel for its pleasant staff, customer orientation, friendliness, honesty and decency.We advise everyone to contact this organization.
I contacted this service with a request to install programs for photo processing. Since those that were installed worked slowly and intermittently. A day later, my laptop was returned to me, but the programs did not work. To the claim by phone with the provision of photos and videos of problems, they replied that we would refund the money, and when my husband came, they refused it. I do not recommend this organization, unfortunately, one disappointment and lost time
Excellent specialists. I gave the Blu-ray from the BH9530TW home theater for repair. No one in the city even took it. We made a diagnosis, replaced the disc reception sensors in the Blu-ray drive. It's been almost a month since the renovation. The flight is normal. He plays movies with a bang. Respect and respect.
I want to express my gratitude to the master (Artyom )for the provision of services: RECEIPT no. k01201.
Correctly identified the cause of the malfunction of the headlight unit, approached the problem in an extraordinary way. !
I wish your company prosperity and good pay for such masters!
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2
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Андрей
Level 5 Local Expert
March 12
Good service, affordable prices. There were no problems. Thank you for your quality work.
It was necessary to unscrew the screws in the VR glasses for disassembly, they unscrewed them at the acceptance in 2 minutes, they did not take the money, they put the screws in a bag - thank you!
An excellent organization with the best specialists. We contacted them with a serious problem in the phone, which other service centers were unable to fix and claimed that no one would help us. But thanks to the experienced specialists of Axtel, we have solved our problems, and the most interesting thing is for a small cost. We recommend this organization to everyone.
It's not the first time I've contacted Axtel and I'm happy with the result every time)
Excellent service, friendly guys always do everything clearly and explain in detail.
The prices are decent and the location is convenient)
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5
Show business's response
И
Инна Ластовка
Level 2 Local Expert
December 29, 2024
I've contacted you several times, with different phones! In all cases, all problems were fixed quickly. I recommend.
Very pleasant staff and high-quality repairs. I was repairing the laptop charger and the glass in the phone. Replacement of the display is 1 day, charging was promised 1-2, it was done the next day. Thank you for the efficiency and quality!
It's a very good place, it's not the first time I bring a phone, laptops and other devices, the guys make a huge range of different equipment. I advise my friends and relatives only them - they are quick, high-quality, scrupulous about the nuances and if there are any, they call, which only embellishes an individual approach. It's great if they were doing car repairs, I would have brought it to them, reliably)
The bottom speaker in my iPhone stopped working. I didn't hear incoming calls at all. It was a nightmare))
I went into the workshop, they did everything for me for free!Thank you very much!
Now I know exactly where I will turn if there is a problem!
I highly recommend it!
it's bad, terrible, people are rude, they spend a lot of money, in other places it's better and the service is normal, and it's not too expensive compared to this, and they also didn't take me to practice
I really liked the AXTEL service center. This is not the first time I have given various electronics for repair: a phone, a TV, a laptop, a PS3 joystick and many other devices that were repaired very quickly and efficiently. I recommend this service to all my friends because everything is fast and high-quality.
Professionals work here. The work is carried out within two to three days. They talk about the price in advance, then call back and tell you all the nuances. The work is done efficiently, they give a guarantee. Repair after the phone gets into the water. Replacing the battery in the column. I recommend
We gave the iPhone to replace the battery and clean the grids (speaker, microphone, etc.) There are no questions about the battery, it holds the battery, I hope it will keep on. The phone was a gift for my sister and of course I wanted to do everything ideally, a new battery and all clean.. It would seem. On the same day after the cleaning, they left for another city to actually give a gift. My sister was very happy, but.. at the first call after the repair, it was discovered that the microphone and speaker began to work poorly (extraneous strong noises from the interlocutor + his own voice is heard during the conversation). The warranty period is 30 days for accum and cleaning. On the second day after the repair, we called this service to explain the situation and find out if they could look at everything and fix the problems, to which they replied - tomorrow / the day after tomorrow we will not be able to, the employee who did everything to you does not work, come another day. It so happened that it turned out to arrive in Vitebsk again after 12 days, since it was not possible before. We arrived, came to them again, explained everything, said - leave it, we'll see. The call came 5 hours later - we looked at everything, we didn't find anything like that, come check it out. (Although my sister had been talking loudly into the phone all week before so that at least someone could hear her normally, so this call was very surprising) We came back to the service, checked on our own, showed / told, everything is unchanged - the employee's response to this is "oh, it appeared, but then it wasn't" (cool looked))) Naturally, it was expected that everything would be done under warranty, since the period is 30 days. But the employee convinced that neither cleaning nor replacing the battery could in any way affect the microphone, etc. (hinting that we ourselves had damaged it), that it was necessary to arrive earlier, on 3-4 days, then maybe they would have done something (even though they had said come any other day before). We have not received a normal response to the claims - leave more and we will see more, but if this is a loop, then it is already paid for naturally. In short, I do not recommend the service. I'd rather overpay another better service than you again. It's not even about money, but the situation itself is unpleasant, I wanted to achieve justice and adequate acceptance of my guilt, since this is not a coincidence. Thank you for helping to make such a gift for "beauty", and the guarantee is also "cool". It is better not to answer the comment, you will convince again that you are right)) it will be funny if something else happens to the battery during the warranty period))) Although I won't be surprised anymore
Rude communication, you can't pay with a card. First they will say one thing, then another, justifying it by saying that another person spoke to you last time. Russian roulette.
Besides Axtel, I will not go anywhere else to repair my phones, tablets, laptops! Wherever I've been, for some reason they try to cheat everywhere. Now it is very rare to find service - Price-quality! Why Axtel? Because quickly, competently, concretely and clearly! The guys are all great fellows, they know their job. Thank you so much for your patience, skill and decency!!!
I applied in 2019, because I filled my laptop with soda. They said that everything would be cleaned and returned. When I took the laptop, they said that everything was cleaned and everything was fine.
Now there are huge problems with him. Another service said that the laptop is completely flooded and you need to look for new spare parts. A "low bow" to this organization for the "completed" work.
UPD: Then why, after your cleaning, did I have to pick out the keys myself and clean the keyboard so that it wouldn't stick? Do you have such a cool cleaning that everything remains after it?)
They made a terrible repair of the phone, brought the iPhone, changed the module, on the fifth day it was terribly buggy screen, could not change under warranty, was not in the country!now the screen gives its life!
I gave away my phone to replace the broken screen. Everything was done on the same day and the price turned out to be cheaper than the competitors. Thanks
An excellent company, it's not the first year that I've been contacting them about repairs. Always fast, high-quality, and most importantly at affordable prices.
We did everything very quickly!!!the laptop and phone broke down, and now everything is working. Specialist Andrey Mikhailovich, I recommend, calmly listened, suggested repair options, did everything!!!!
This is not the first time I promise to this office that I have repaired both the phone and the laptop, no matter how bad everything is, people are not coping badly, plus free diagnostics
We are very satisfied with the repair shop. We came to visit Vitebsk. And my daughter dropped the tablet (The screen was quickly replaced, now it works fine!!!
I definitely recommend this Company. We repeatedly repair small electronic equipment, laptops, phones and so on.
Everything is done on time, clearly and without complaints! Thanks Axtel.
We continue our cooperation :)
I applied several times: with a TV (the backlight of the matrix died) and a laptop. They worked clearly and promptly every time. We were kept informed of the situation.
In the case of the TV, then they themselves promptly fixed their jamb (the new backlight was blinking).
I will contact you again on occasion!