These guys are really fumbling for all the stuff. Anyone can fix it if they pay, and most importantly, they have golden patience. More than once, standing in line, I witnessed how hopeless clients were helped, a black girl was helped with a laptop, although she did not speak English, her grandfather made the sound on the phone louder, he was happy so that he almost forgot his jaw, they helped his grandmother with a laptop, and a client who had a hard drive changed under warranty - even to the new information was copied, although he himself forgot. From such masters of Feng Shui.
I would like to report a low-quality repair of my phone performed at your service center. After the repair, part of the screen still did not work, despite the fact that the service cost 130 rubles.When I expressed my dissatisfaction, the staff of the center reacted rudely and offered to return the phone to its original state. When I came to find out which of the employees had committed such negligence, they answered me evasively and indistinctly. As a result, after a week of waiting, the center staff decided that it was easier to return the phone to the condition it was in before the repair. However, a yellow spot appeared on the screen. I ask you to take measures to prevent such situations in the future and to carry out appropriate work with the staff of the service center. The cherry on the cake was that the phone was switched to airplane mode, which excluded the possibility of removing the lock via the Internet. I ask you to learn to admit your mistakes, because I have noticed that you give answers to all negative reviews that are not in favor of customers.
Good afternoon, I express my great gratitude to the employees of Axtel, at the address ave. Builders, the best service I've ever met:excellent attitude to the client, high-quality and fast repair.Thank you for your work
07.09.24 I handed over the router at acceptance, they immediately said that the dead SIM tray was OK, they already knew that and came with it! A large download was recorded on 12.09.24 well, OK, no problems. 09/12/24 the call says the SIM tray is broken, I say yes, I am aware of the receptionist in the receipt and wrote so! He says there is no stock for the order on 09/18/24 dial specify well, what to do, OK. Just in case, I ordered this SIM tray from ozone for 14.86rubles.,
The call on 09/18/24 sim tray kapets what a rare one it is necessary to wait for it by the end of next week and the repair price is no longer 45 rubles for you, but 60 + rubles will be.))
I took the router on 09/19.24 and delivered it to a person who knows how to hold a soldering iron. A very super rare sim tray has just come from Ozone!!! for 14.86rubles !!!
I am writing this review using a router with a rare SIM tray.
Moral: I didn't write this to complain about the service there! And to pay attention and what can be improved in such situations!
I contacted the service center to replace the headphone headband. The whole job is to unscrew 6 bolts and solder 10 contacts, replace the headband and assemble it back. The price of 80 rubles was announced for this service (15 rubles for soldering /sealing and 65 rubles for disassembly/ assembly). When asked about the justification for such a price, the employee interrupted in the middle of the word with the phrase: "I repeat once again, it costs 80 rubles."
Communication with clients - 2/10
Pricing is 1/10 (I understand that the cost of the service is set by the seller, but you can always explain what you want a certain amount for. "I said so" sounds unconvincing)
Quality of services - N/A
P.S. The cheapest soldering iron cost 15 rubles, and in 20 minutes performed the entire operation at home. No nanotechnology.
I gave the pixel 6 pro for repair, the power port was repaired and the screen was replaced, everything was done perfectly, the specialists of a very good level do not dynamite and do not freeze. They approach the matter efficiently.
Hello, replacing the glass in the phone. They did it quickly and well. Inexpensive compared to others. A friendly guy at the acceptance of orders. Well done👍
I have repeatedly asked the guys for help, and I can say with confidence that this is the place where the quality of work and the attitude towards the client are at their best. The guys are loyal, they will always tell you-they will advise you how best, the impressions are positive!
Convenient location, the tablet was repaired very quickly, the work was done efficiently, contacting this service center left only positive emotions!!! politely, promptly, efficiently!!!
A service center for a strong 10 ku. Samsung watches were repaired quickly and accurately + repair warranty. Thank you very much for the high-quality services.
The workshop as a whole is not bad, this is not the first time I have contacted them, but I did not like the replacement of the battery in the navigator. The case turned out to have fractures, as if it had been opened with a tire iron, the screws of the housing fastening had disappeared somewhere. Apparently they opened it so that the threaded ears inside the case broke off, and there was no need for screws. In general, it's a rough job!
But to the credit of the workers of this workshop, the issue was decided in my favor, so there are no complaints left. Thanks!
I have been addressing the guys for many years. I repaired the iPad tablet, iPhone phones, Samsung, Huawei, Lenovo, HP laptops. From my experience of communication and interaction with many other services, I can say that I have not yet found a better workshop in Vitebsk. Now I have completely switched to this service. Good value, fast delivery times, excellent empathy, and therefore very responsive staff. You can come with your spare parts if you know what to change and how to find it, in some cases it comes out a little cheaper.
С удовольствием оставлю положительный отзыв. Ребята огромные молодцы! Обратилась с ремонтом ноутбука - все сделали в максимально короткие сроки, за что отдельная благодарность. Сделали диагностику, все отремонтировали - стало ещё лучше , чем до поломки) Обращалась впервые, и если будет снова необходимость в ремонте техники, то однозначно буду обращаться только сюда.
We diagnosed the problem and performed a budget laptop repair, which I postponed for a long time, because another master, without understanding, said that the repair would be expensive.
Recommend 👍
I want to express my gratitude to the masters of the company "Axtel" , which is located in the Omega Trading House,11a Builders Ave. Make the most difficult repairs -professionally and quickly. I always turn to them, because I know that everything will be done efficiently! Thank you for your work!
I gave away various equipment - phones, laptops, power supplies, window cleaner. We have always done repairs professionally. When I did not fully understand the cleaner and did not read the instructions and came to them - they did not take money for diagnostics, although it is better not to do so, of course, and to understand the issue before carrying the equipment. A good and professional team, I recommend it.
A good service center, we only go there after several unsuccessful experiments with other services. When receiving equipment, the price is announced immediately, if the cause of the malfunction is known, if additional diagnostics are not needed, They always call back, clarify all problematic issues. The repair is high-quality, nothing is imposed additionally. They answer the questions correctly. I took off 1 star for the lack of a payment terminal, a trifle, but inconvenient....
I applied to this service for the first time. We repaired the video card on an old imac. They diagnosed and repaired it, having previously agreed with me on the cost of work and deadlines. Everything is clear and competent. I was very pleased.
Revived the buttons of my iPhone 11 after the barbarians from the Device) Before that, we fixed the studio monitor, just taking it for diagnostics)) and now - the battery in the iPhone 5s has been changed!
The guys have proven themselves as professionals and for me this is a breath of fresh air after the jambs of another service center!
Thanks! Now, for all questions about equipment, just come here!
It was necessary to unscrew the screws in the VR glasses for disassembly, they unscrewed them at the acceptance in 2 minutes, they did not take the money, they put the screws in a bag - thank you!
We would like to express our gratitude to Axtel for its pleasant staff, customer orientation, friendliness, honesty and decency.We advise everyone to contact this organization.
I contacted this service with a request to install programs for photo processing. Since those that were installed worked slowly and intermittently. A day later, my laptop was returned to me, but the programs did not work. To the claim by phone with the provision of photos and videos of problems, they replied that we would refund the money, and when my husband came, they refused it. I do not recommend this organization, unfortunately, one disappointment and lost time
Excellent specialists. I gave the Blu-ray from the BH9530TW home theater for repair. No one in the city even took it. We made a diagnosis, replaced the disc reception sensors in the Blu-ray drive. It's been almost a month since the renovation. The flight is normal. He plays movies with a bang. Respect and respect.
I want to express my gratitude to the master (Artyom )for the provision of services: RECEIPT no. k01201.
Correctly identified the cause of the malfunction of the headlight unit, approached the problem in an extraordinary way. !
I wish your company prosperity and good pay for such masters!
Отличная организация с лучшими специалистами. Обратились к ним с серьезной проблемой в телефоне, которую другие сервисные центры не в силах были устранить и утверждали,что никто нам не поможет. Но благодаря опытным специалистам компании Акстел мы решили свою проблемы, и самое интересное за небольшую стоимость. Всем советуем эту организацию.
The bottom speaker in my iPhone stopped working. I didn't hear incoming calls at all. It was a nightmare))
I went into the workshop, they did everything for me for free!Thank you very much!
Now I know exactly where I will turn if there is a problem!
I highly recommend it!
Очень приятный персонал и качественный ремонт. Ремонтировала зарядку от ноута и стекло в телефоне. Замена дисплея 1 день, зарядку обещали 1-2,сделали на следующий день. Благодарю за оперативность и качество!
it's bad, terrible, people are rude, they spend a lot of money, in other places it's better and the service is normal, and it's not too expensive compared to this, and they also didn't take me to practice
Очень хорошее место, не первый раз приношу телефон, ноутбуки и прочие девайсы, ребята делают огромный спектр разного оборудования. Своим друзьям и родственникам советую только их - быстро, качественно, щепетильно относятся к нюансам и если такие есть звонят, что только приукрашивает индивидуальный подход. Здорово, если бы делали ремонт машин, я бы им и её пригнал, надёжно)
Здесь работают профессионалы. Работу выполняют в течении двух - трех дней. Заранее говорят о цене, затем перезванивать и сообщают все нюансы. Работу выполняют качественно, дают гарантию. Ремонт после попадания телефона в воду. Замена батареи в колонке. Рекомендую
Сервисный центр "АКСТЕЛ" очень понравился. Отдаю уже не в первый раз различную электронику в ремонт : телефон,телевизор, ноутбук,джостик для PS3 и много других дейвайсов которые были отремонтированы очень быстро и качественно. Советую всем знакомым данный сервис т.к. все быстро, качественно.
Rude communication, you can't pay with a card. First they will say one thing, then another, justifying it by saying that another person spoke to you last time. Russian roulette.
I gave away my phone to replace the broken screen. Everything was done on the same day and the price turned out to be cheaper than the competitors. Thanks
They made a terrible repair of the phone, brought the iPhone, changed the module, on the fifth day it was terribly buggy screen, could not change under warranty, was not in the country!now the screen gives its life!
Кроме Акстела никуда больше не пойду ремонтировать свои телефоны, планшеты, ноутбуки! Где только не была- везде почему-то пытаются обмануть. Сейчас очень большая редкость найти сервис - Цена- качество! Почему Акстел? Потому что быстро, грамотно, конкретно и чётко ! Ребята все большие молодцы, знают своё дело. Огромное Вам спасибо за ваше терпение, мастерство и порядочность!!!