We were looking for a bed, we turned to Anastasia's consultant at the Ozertso shopping center, she told us all the information in detail, helped us with choosing a bed and mattress model. We found the best option with her help. Thank her very much. 2 weeks later, we were contacted about the delivery, and the guys brought everything to the apartment. Delivery and ascent to the floor are free of charge. The next day, the collector already arrived and assembled our beauty in 1.5 hours. There was not a single problem at all stages of cooperation. Thanks a lot to the whole team of Aksamit and Anastasia especially.
I would like to express my gratitude to Tatiana, a consultant on Aksamit furniture at the Ozertso trade house. She is very pleasant and knows her business. We were looking for bookcases, Tatiana helped us decide, counted everything and explained. We purchased the furniture and were very satisfied with both the view and the quality. Then they returned for the Aksamit bedroom and sofas. And again, Tatiana helped us in everything. It's great that Aksamit has not only high-quality furniture, but also professional and polite consultants. Thank you, Tatiana! I hope that we will continue to cooperate with you in the purchase of Aksamit furniture!
We bought it in the store
Aksamit cabinets in the Ozertso shopping center, the quality is good, the consultant Natalia Schastnaya professionally and clearly told everything, explained and matched everything in color, that's really a person, as they say, in his place, thank you very much Natalia !!!!So did the logistics and the assembly , everything is fine , I really liked it!!!! Thank you very much!!!!!
We will definitely buy more from you!!!!
There are no disadvantages!
We bought a bedroom in the Lake shopping center. Consultant Karina helped with the choice, we chose the Athena bedroom and the Sidney-2 medio mattress. We were very satisfied with everything. Fast delivery, high-quality assembly.
Thank you for the high-quality furniture and pleasant consultants!
I bought a hotel in the Aksamit store (Ozertso shopping center). Thanks to the consultant Tatyana Bannova, who helped determine the choice and explained everything correctly. Thank her very much! Everything is fast, high-quality and very beautiful.
Great choice! Good prices! And even the availability of loans and installments for any options!!!
We bought a mattress and are very happy with it. Many thanks to the girl Karina))) She showed me , told me, advised me. I explained all the nuances and was constantly in touch. I controlled the delivery and solved the problems.
I definitely recommend a good store)))
We chose a living room in Aksamit in the Ozerzo shopping center. Thanks to the consultant, Tatiana was selected the ideal option. I was pleased with the free shipping plus it was delivered very quickly as everything was in stock. Thanks!
Today, my husband and I bought a sofa and a set of furniture for the living room in the Aksamit showroom (Ozertso shopping center), thank you very much for the quality service! It took a long time to choose, as there is a large selection of furniture.
The service is on the level, the delivery is prompt and on the appointed day they adjusted to us, we were satisfied thank you)
We chose furniture to fill the dressing room in the so-called Lake. We are very happy with the consultant Inessa . On her advice, we bought a modular wardrobe Room. The furniture is of amazing quality. At this price, the shuflyady with davodchiki, the quality is excellent. Prompt delivery thanks to Inessa.
The Aksamit store (Ozertso shopping center) has quite high-quality furniture at quite adequate prices. We recently bought a double bed here . Thanks to Anastasia's consultant, who helped us make a choice and explained everything correctly, we were not left without a purchase. I would like to note the delivery time. Everything was on time, according to the terms of the contract.
We bought a sofa in this place for a new apartment. I liked everything very much! An amazing choice, just-in-time delivery. Natalia, the consultant, is a real professional, explained everything, answered all questions. I will definitely buy more here
I would like to mention the satisfied democratic prices in such harsh real lives. I would especially like to mention the seller Anastasia, who was engaged in the selection and delivery of furniture to the right address. Everything turned out correctly, all the agreed conditions were met. And just thank you so much for being there. We will contact you again)))
Thanks a lot to Anastasia's consultant at TD Ozerzo. Everything was quickly arranged, delivery was set at a convenient time for me. And the furniture is great. Modern and affordable on a budget.
The store is good. A large selection of furniture for every taste and color. We ordered a bed. We were satisfied. I want to say a huge thank you to consultant Karina for the cultural and polite communication. She told me everything and showed me what options and colors of the bed there are. Thank you for such good staff. Prosperity to you and good customers.
We bought a closet in the Ozyortso shopping center. Anastasia, a consultant, helped with the choice, all wishes were taken into account. Nice prices for good quality. Fast delivery and assembly.
We bought a mattress, a pillow and a blanket. It's comfortable to sleep, really relaxing. Consultant Natalia Schastnaya explained everything and helped with the choice. Thank you very much for your work!
We bought a bed and a mattress in the Aksamit store in the lake
I really liked the store and the girls are sellers) Karina explained everything, showed, advised, advised
The seller is a professional in his field, the logistics girl has clearly organized everything and taken into account all our wishes - the specialists know their business and are customer-oriented, which is very pleasant)
We went to the Ozerzo shopping center to pass the time and take a closer look at the sofas (we planned to change them in the near future) . They came out as the happy owners of the sofa. It has already been delivered. We use it. A great sofa - thanks to Anastasia's consultant!
We bought a wardrobe on the advice of our daughter and were very satisfied with the quality of the furniture and the price, both we and our daughter. Attentive and friendly staff. There were no problems with delivery either. Thanks!
They came with their mother to buy a kitchen, and left with a gorgeous sofa)))
We went to the Aksamit store (Ozertso shopping center) by chance, saw an emerald sofa, sat down and fell in love.
In a couple of minutes, Karina's manager, made everything out, explained, and chewed it up))) us.
They laid out a sofa for us right in the store and we lay down on it)))
It was delivered quickly and according to our conditions.
I recommend both the store and the manager!!!!!
We ordered furniture at the Ozerzo shopping center. Initially, we bought a bed and a mattress. The quality is excellent.
We returned a second time, bought another bed and mattress, in another room.
Now we have returned for the third time, bought a corner closet for the bedroom.
Thank you very much to the consultant Karina, for her professionalism and kind attitude. Let's come back again!
There is a system of installments, they are issued immediately on the spot, it took about 10 minutes in time). Very convenient.
Thanks to Anastasia, she helped me decide on the choice of a bed for the bedroom.
The quality of the goods is excellent.
2 children's beds were also bought at the Ozerzo shopping center in Aksamit. The children are happy, the beds are comfortable.
thanks to the manager Tatiana for the selection of all necessary furniture. Pleasant, courteous staff, no problems on the way from choosing to assembling furniture.
The Aksamit store. The Lake shopping center. A large selection. Good Price-Quality ratio. Manager Anastasia helped in the selection, in the size and moreover in the addition of equipment!Master Ivan put everything together clearly.In the process, the employees were in touch. I am satisfied.
We bought a bed and a mattress in (Ozertso shopping center), a good store, a large selection. We are still happy with the purchase. Consultant Tatiana helped with the choice!
We bought furniture in Aksamit not once, Beds with a lift, mattresses, a living room, We are very satisfied with everything. The furniture is decent both in price and quality. The assembly was carried out by ourselves, it did not cause any problems. The delivery was made by cultured and tactful young people)) Manager Karina is a very qualified specialist and a wonderful person.She helped me navigate and make the right choice. Let's turn again.Thanks
We were at the Lake shopping center. Consultant Anastasia helped us choose the best option for the hallway, quickly completed the documents, which was very important for us! Special thanks for the prompt delivery of furniture!
We came to the Lake to buy furniture for the cottage. We bought a chest of drawers for a TV in Aksamit. Consultant Natalia helped with the choice. I recommend this store and the seller
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Елена Баранникова
Level 3 Local Expert
July 19
A wardrobe was purchased at the Aksamit store in the Ozerzo shopping center. The choice in the store is huge. Natalia, the consultant, helped me decide, explained everything clearly and told me. We were satisfied. The cabinet was delivered on time. All the parts were in stock. Thanks a lot to all the staff for their professionalism!
We bought a slide in the hall, thanks to the consultant Tatiana (Ozertso shopping center) we picked up exactly what we wanted, she took into account all our wishes and showed all possible options, as a result we were very satisfied, the slide in the living room looks even better than on the samples, I recommend the store and the staff, thank you again)
A five-star store. I was buying a bed. There are no complaints about the service. Delivery is free and on time. I don't need anything yet, so I would definitely buy something else.
Очень большой выбор мебели в магазине, профессиональный и приветливый персонал. Долго искали шкаф для книг необходимого размера и цвета, и нашли его в магазине Аксамит, удобный, качественный и отлично вписался в интерьер комнаты. Очень быстрая доставка.
Pleasant staff, culturally and politely prompt and explain everything, if you need to walk and see for yourself - they let you do it calmly and do not impose, which is just super)
Магазин неплохой. Есть из чего выбрать. Хочу сказать большое спасибо консультанту Карине. Все рассказала, показала варианты. Рассчитала стоимость. С ее помощью выбрали и купили шкаф по выгодной для нас цене. Шкафом очень довольны.
Сейчас редко можно встретить грамотного консультанта. Карина на своем месте.
Спасибо. Будем обращаться к ней еще.
I ordered a bed and a mattress. I'll come back for the hallway and the nursery. I liked everything, starting from ordering, ending with delivery and assembly. Thank you for your work.
The closet with the marriage was delivered, in 3 places,. And all from the outside and the front side. The quality department is not responding.
So-so office.
Магазин хороший, большой. Широкий ассортимент мебели, приветливые и отзывчивые консультанты. Отдельное спасибо консультанту Карине. По договору с доставкой уложились в срок. Единственный минус в том, что сборка и навеска мебели производится не сразу в день доставки, как в других магазинах, а нашем случае через неделю.
An aversive relationship
Deliveries are being delayed. They postpone the deadlines, but even in the new deadlines they cannot provide the goods
I don't recommend it
They communicate with customers very rudely and are rude
No apologies, nothing has been provided on their part
I don't recommend it
Aksamit Ozertso shopping center
Год назад выбирали матрас, очень долго изучала какой же выбрать. Хотелось выбрать качественный и удобный матрас, ведь ⅓ времени суток мы проводим именно на нём. Зашли в Аксамит ТЦ Озерцо, нас встретила продавец Карина милая девушка, чётко и понятно рассказала о плюсах и минусах матрасов. Выбрали матрас Kondor Sidney Medio, и за год использования ещё ни разу не пожалели. Матрас привезли в упаковке прочной плёнки, запахи какие либо отсутствовали. А ещё Карина нам посоветовала приобрести непромокаемый наматрасник, и он нам пришёл очень кстати с появлением ребёнка. Спасибо большое Аксамит за широкий ассортимент товара и хороших отзывчивых сотрудников!
Выбирала шкаф, чтобы был вместительный и не громоздкий. В магазине Аксамит нашла то, что мне нужно. Привезли и собрали мебель согласно договору. Шкаф очень нравится! Через месяц понадобилась тумба под ТV. Пришла снова в Аксамит))) и не пожалела. В ближайшее время планирую ремонт в коридоре и уже знаю, куда пойду за мебелью 😁. Особую благодарность выражаю Карине за её тёплое отношение к клиентам!
Хороший магазин мебели, большой ассортимент, корпусной и мягкой мебели, приветливые продавцы и грамотные консультанты, есть несколько вариантов рассрочки. Магазин находится в торговом центре озерцо.
Долго выбирали кровать, подходящую под все хотелки(парящий эффект, без бортиков, широкое изголовье, чтоб можно было на него что-то положить и подъемный механизм) все вместе нашли только в этом магазине, обслуживание отличное, сотрудники вежливые и компетентные.
Получили заказ кровать двухъярусную Каприз-12. И остались недовольны. При заказе в магазине при просмотре каталога по картинке четко не было видно, какая глубина шкафчиков, глубина шуфляд вообще не видна на фото. Замеров тоже нигде нет. Продавец Карина тоже эти параметры не знала. Но сказала, что на всю глубину. Но точными размерами сама не владела. Поверили, что шкафы и шуфляды глубокие, именно поэтому и выбрали эту модель, так как нужен был вместительный шкаф. По факту шкаф и шуфляды неглубокие, что очень неудовлетворяет, так как дополнительного шкафа не будет. Теперь нет места для одежды и принадлежностей ребенка. Очень жаль, что нет достоверной информации на сайте,в каталоге и у продавца при заказе. Урегулировать вопрос не удалось. Ответили, на картинке было все видно.
Заказывали месяц назад кухню “Бронкс”, задержали доставку на 5дней, но по договору уложились, это минус, хоть нам и не к спеху. За это минус звезду. По качеству сборки и фасадов претензий нет, всё оценили с женой еще при выборе в магазине, дефектов не обнаружено