A great restaurant, a corporate party was held here, the cuisine is excellent, everything is very tasty, the atmosphere and mood were lifted not only by the kitchen but also by the polite staff and good service, Santa Claus and the snow maiden were great, well done, I recommend it in general
An excellent hotel for its price segment. Clean, quiet, located in the city center.
Breakfast of 2 types to choose from, basic.
The pool is paid, the water is cold, keep in mind.
Nice hotel! Clean, courteous staff, convenient location! It was cold in the room, though, so I asked for a blanket and they helped me turn on the heating, maybe they turn it off after cleaning the room. And it would be great, of course, to update the shower and hairdryer in the bathroom, you can see that they are just old.
Overall, I really liked everything!
Pros: clean, beautiful, cozy.
Cons: the air conditioner is not functional, the breakfasts are terrible, dirty glasses, monotonous, waiting sometimes takes 30 minutes if the girl was serving (we were in August).
It's a lovely hotel. It's clean, there's a kettle, towels, everything you need. Check-in is fast. We were with the children on March 20, 2025. I liked everything.
In general, the hotel is not bad, very even, but if you just sleep there, those disposable things like shower gel, shampoo, toothpaste, it's better to bring your own, I bought at the store across the street. The breakfasts are not very good. Not a 5 star hotel, but it will do for an overnight stay
A good hotel, I stay here all the time. What I don't like is breakfast, it would be possible to diversify them a little. Otherwise it's all the same: scrambled eggs or porridge.
A great place, we booked a sauna for a birthday,everything is very clean, the staff is responsive,everything is very clean, located near the embankment, well, everything is fine
A very pleasant place, the rooms are large and clean, not tired. The breakfast of choice is not great, but you eat from the belly, a good brewed coffee. The staff is polite and understanding. The location is convenient, the only entrance to the pedestal to the hotel is closed, it's not fun to drag a suitcase
The main advantage is the location. The cost is also nice. Of course, repairs are required, but the friendly staff and cleanliness compensate.
Of course, the breakfasts are weak and the coffee is three.
In general, the price-quality ratio is excellent.
Clean, cozy, convenient location. Responsive staff. Thank you.
The price does not include breakfast, swimming pool. There is no bottled drinking water, no water coolers on the floors. The hotel is 4 stars. There is a mini bar for a fee - chocolates, juice, water.
From the good: convenient location in proximity to the promenade, there is an elevator. The hotel does not reach 4 stars at all: tired repairs; 1 set of towels and shower gel for two; the staff was not very friendly (they did not tell about the existence of the pool, promised a lunch box instead of breakfast - they did not).
A nice hotel with responsive staff and clean cozy rooms. There are toiletries, but in some rooms there are problems with Wi-fi, there is almost no network.
It's terrible to be here for 4 nights. The bed was never changed, they removed it once and then left all the dirt... I do not recommend staying on weekends, otherwise you will get into a karaoke nightclub until the night they do not give you a rest here, not a hotel...there has been no repair here since the time of perestroika, everything is on its word of honor. The shower had to be picked with a toothpick so that the water flowed from it. The sewer gets stuck all the time, the Internet is generally "shit" it would be better if they put it on. Only the kitchen pulls on a solid 4- I do not advise
I'm very tired: the doors to the bathroom fell off, I had to move to another room, there are two types of breakfast, they won't give you water for breakfast, and this, by the way, is 4 stars. It's cold in the dining room, the tables are wobbly, the tablecloths are stained. A very unpleasant place, I regretted that I sent the money right away. I won't stop anymore. It's 2 stars - yes, but not 4
The hotel positions itself as a 4-star, but the declared wi-fi works extremely poorly, the bed linen is yellow, the restaurant does not cook for guests, you can only have breakfast. The rest of the time, this restaurant is rented either for commemorations, weddings, or anniversaries. I wouldn't go there a second time.
The hotel does not pull on its stars. We lived together - a brush and towels, a bathrobe for one person. We lived for two days and did not clean the room once. Tap water comes with a smell and without pressure. It is simply impossible to wash in the shower. The sauna and swimming pool are paid separately for at least 3 hours and are closed separately - this is convenient.
For your money, a great hotel in a sooooo good location. The girls at the reception are responsive, they themselves offered me to arrange a night check-in when I arrived at 23) the rooms are large, clean and comfortable. On the right bank of the loopholes, you will have to look for other options!
A cozy, conveniently located hotel two steps from the embankment. Clean, pleasant, polite staff. There is free Wi-fi. There are a lot of cafes and restaurants nearby.
A good and cozy hotel for little money, for me it was a plus that breakfasts are paid separately.
But at the same time, it was frustrating that the existing pool and steam room are also available for a fee, and hourly and not very humane. Other hotels offer a swimming pool and steam rooms for guests at no extra charge, and for guests who do not rent a room for the same additional fee but without time limits.
Good morning everyone, the place is just great in location, there is Parking, the rooms are clean, ask what you need and they will give you, the staff is very friendly, the price for 4 stars is decent, thank you...
An old hotel, toothbrushes, toilet paper, it was necessary to call and ask, the room was not prepared, after the call they waited a long time until they provided what they needed.
Not a bad hotel for your money, the only thing is weak sound insulation between the rooms! Just a wall of gypsum cardboard. I lived there because of the convenient location for me.
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Леонид Л.
Level 3 Local Expert
June 23, 2024
For your money, very much. There is no Internet connection. The breakfasts are bad, I even got a little injured. I stopped having breakfast at the hotel. Otherwise, a good hotel, take it without breakfast.
I stayed in a suite for a day. The room 10 years ago was probably a good one. Now it feels tired, the TVs are old. For 25 k, there are three tea bags and water in the room for 500 tenge, in my opinion this is too dashing. I will note the only inexpensive food.