The most profitable exchange rate is the dram to the ruble. Friendly Russian-speaking staff, there is an electronic queue in Russian. Excellent service.
A very bad attitude towards the bank's client. Employees are sitting in tiktok, or combing their hair, there is no queue, but you wait 40 minutes!
See original · Русский
2
Солянников В.
Level 7 Local Expert
May 4, 2023
A good department, they help promptly.
The ticket office is open until 16:30.
The branch itself is supposedly open until 18:00, but after 16:30 with the cash register closed, for some reason they work at half strength.
There are almost no queues, maybe because of the small flow of people informally and finish working earlier.
We waited for an hour to change the currency using the coupon!!!!! And most importantly, when you are called, you still need to run through the corridors, there are no signs, there is simply nothing!!!!!!!
Yes, in terms of the speed of service, smiling operators, and the availability of capable WiFi, this bank is an order of magnitude cooler than the nearby VTB bank.
And more: AgricolE)