I flew with Air Astana from Kazakhstan several times and was very satisfied. The sides are clean and comfortable, the staff is polite and attentive. I especially liked the excellent food on board. The flight was not delayed even once, everything was clear and organized. I will continue to use the services of this airline.
Wonderful airline Air Astana! We flew repeatedly - we liked everything very much!!! Good pilots, charming flight attendants who know their job perfectly))) I recommend it!!!
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Дмитрий K
Level 13 Local Expert
September 2, 2024
This is not a company, but some kind of misunderstanding. My flight was delayed for 15 hours, and I ended up late everywhere and didn't fly. The return flight was also delayed for a couple of hours. They have not been able to make a decision on compensation for almost two weeks.
I was pleasantly surprised by the availability of categorical prices for different segments of the population. Polite staff. Fast service.
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Колесников Артём
Level 6 Local Expert
October 23, 2022
The staff is very pleasant, they suggested how to save money, buying tickets directly in the office is cheaper than using the app. The only thing is that the office is not big, if there is an influx of customers, you will have to sit in line.