Pros: ATMs on the street, there are many and different ones, a spacious ATM booth, there are chairs to relax.
Cons: there is no electronic queue to receive the card, or rather there is one at the terminal, but the staff does not call and you have to take a live queue. And when you stand a couple of meters away from an employee to keep a queue, you are driven further away and it is unclear where to wait for your turn (this is when there are a lot of people). There is also a queue at the checkout (without a ticket). I ordered a HUMO card, two weeks have passed today, the card is still not ready (they promised to do it in a week).
There is a live queue at the bank and to pay you will have to wait for several hours for a large staff of workers , but it's of little use. I doubt if the bank should work for citizens, not citizens, the online bank does not work on Saturdays and Sundays , it won't get through even if they throw at you
Very poor service at the ticket offices. The electronic queue at the checkout is not working. One of the 4 ticket offices has been operating for a month now. And the bank's client, in order to receive interest on a deposit or pay for opening a bank card, has to stand in a huge queue of students who pay for their studies. Is it really impossible to make a separate cash register for the contractor and the people who pay whom the servants. Or, as in the NBU, so that the operator, after servicing the customer, automatically transfers his queue to the cash registers. Apparently, the bank does not value its customers.
I was in this bank, a lot of people were inside, it was good that the right window was free, I quickly decided my business. The interior is dark, cramped, not too hot, the parking place is always occupied. For this, I do not advise you to come by car, otherwise you will be looking for a parking place
Terrible service!!! The 21st century is not a civilization! They don't know how to serve! The loan was approved for my husband, but when they came to the bank, the employee said no, it was not approved! Come back tomorrow, etc. My husband called the main office in Tashkent. She immediately started saying oh, why are you doing this? We would have come tomorrow, well, wait now, let's give it is approved. But we waited 5 hours, then she had lunch, then some business (((( not when I haven't seen such Terrible service!!!!
If I say you don't believe me, I paid off the loan during even more than 1 million soums, I still have a debt of 3 million soums. I was sued, it turns out they did not issue 2 million more than the amount
Mdaaa. The service is such that it seems as if the employee was holding a ketmen yesterday and went to work at the bank today. Very slow service
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Anonymous review
February 2, 2023
Terribly I went to the card registration and there the mess Asked where the cards were issued, they said the fourth window and I went there and there was a queue they serve only their friends